Was a college student abducted after a Halloween party?

Cindy Song

Missing:

Gender: Female
DOB: 2/25/80
Height: 5’
Weight: 110 lbs.
Eyes: Brown
Hair: Black
Defining Characteristics: Pierced ears and navel
Remarks: Last seen 11/1/01

CASE DETAILS

Cindy Song grew up in South Korea but left in 1995 to live with her aunt and uncle in Virginia. Cindy was enjoying every minute of her new found freedom in America. But on Halloween, 2001, Cindy Song’s dream was apparently shattered. It was a Wednesday, the perfect excuse for students to party on a school night. Cindy and two of her girlfriends, Stacy Paik and Lisa Kim, showed up at their favorite haunt dressed in costumes-ready to drink and dance the night away. According to Lisa, Cindy wore a rabbit outfit:

“She had bunny ears and a tail that she had bought. It was a very cute outfit. It wasn’t like a sexy outfit. It was a very cute outfit. That was her thing, she was very cute. She liked to look cute.”

A backpack and cell phone were found

The girls partied until 2 AM. Afterwards, they stopped at a friend’s to play video games for a few hours and arrived home at 4 AM. Stacy waved goodbye to her friend and drove off. She never saw Cindy enter her apartment and has not seen her since. Unfortunately, neither has anyone else.

Brian Sprinkle was a detective for the Ferguson Township Police Department at the time of Cindy’s disappearance:

“We have no body, we have no crime scene, and we have no actual crime. So it’s been very frustrating without any of those pieces of the puzzle. And because of that it seems like she just vanished in thin air.”

Was Cindy with this man?

Cindy Song was known to have an independent streak and liked to be spontaneous. But she was also hard-working and responsible. She was an art major at Penn State University and she achieved good grades and held down two jobs. Friends say running off on a whim was not something Cindy would do.

A search of Cindy’s apartment a few days after her disappearance showed no sign of any struggle. But according to Cindy’s friend, Stacy Paik, there were some interesting clues:

“We found her eyelashes on the counter, because she was wearing fake eyelashes. So we knew that she must have at least come in and taken those off. And her backpack was in her room as well, which she had been carrying earlier. So we knew that she at least came in and dropped that off.”

Cindy had removed eyelashes she was wearing

Another clue was that Cindy’s cell phone was still in her bag. Her friends noted that she never went anywhere without it. But according to Detective Sprinkle, Cindy’s bunny costume was nowhere to be found:

“We know that whenever she left the apartment she was wearing the clothes she had on that night. We also know that her purse, her pocketbook, or whatever she had with her that evening that contained her driver’s license and credit cards were with her, too, because we could not locate those in the apartment.”

Did Cindy leave her apartment later that same night? Detective Sprinkle checked her phone records, but there were no calls in or out. He then checked her credit cards and email:

“There was no activity on her credit cards. And there were no e-mails or any activity on her e-mail accounts that gave us any clue as to her disappearance.”

In early November, police and volunteers searched a wooded area near Penn State University. But there was no trace of Cindy Song. She had apparently vanished, leaving detectives with nothing to go on but hunches and theories.

Cindy, the night before she disappeared

So what did happen to Cindy Song that Halloween night? It seems Cindy left her apartment voluntarily, locking the door from the outside. Police wondered where she might go at 4 AM. Friends said it wasn’t unusual for Cindy to run out to a nearby 24 hour market late at night.

Then, a few days after Cindy Song disappeared, a chilling scene reportedly unfolded in Philadelphia’s Chinatown district–nearly 200 miles from Cindy’s apartment. A woman matching Cindy’s description was seen crying and yelling for help. Later, the eyewitness came forward with a description of the alleged abductor. A police artist created a composite drawing of a man with olive to light-brown complexion and medium length hair. He is not a suspect, but police would like to question him.

On Halloween night, 2001, 23-year-old Cindy Song partied into the wee hours of the night then went home to her apartment. And although she has not been seen or heard from since, her friends and family are confident that she’ll return home alive.


Watch this case now on Amazon Prime in season twelve with Robert Stack and in season two with Dennis Farina. Also available on YouTube with Dennis FarinaVarious seasons available now on Hulu.

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19 Comments

  1. teedee B.

    The police have done shoddy work because Cindy Song was Korean and not Caucasian. They have a suspect. they have dead bodies from his land. They have people who can place her in his company. Although the Suspect is “allegedly” dead, it was obvious to me (a simple TV Show view) that she was “abducted” by someone who gain her confidence. I think the man who is mentioned (above as being obsessed) is the same man who abducted her and had many bodies on his land. It is no doubt that she was kidnapped or abducted for the purpose of sexual exploitation.— Police need to quit playing and get serious about bringing her abductors to justice.

    Reply

    • Disenchanted In State College

      While I agree with you completely that the investigation done by the Ferguson Township Police Department was “shoddy’, and that’s being kind, this had nothing at all to do with the fact that Cindy Song was Korean and not Caucasian, none whatsoever. That should be very clear to you and everyone else simply based on the total and complete lack of ANY investigation at all being done when Jennifer Cahill-Shadle disappeared from their jurisdiction on May 15th of 2014. Jennifer Cahill-Shadle was a0 48 year-old Caucasian mother of 3 who literally vaporized without a trace, last being seen at Simply Tan in the Walmart Shopping Plaza around 8:00 p.m. on May 15th, 2014. She had been there earlier in the day around 5:30 for a tanning appointment, left around 6:00 p.m., presumably walked back to the Rodeway Inn, also on N. Atherton St., where she had been living while looking to get her own apartment, and then came back to Simply Tan just as they were closing at 8:00 p.m. She was alone, on-foot in the rain, and completely soaked, and she was looking for her wallet, which she had lost at some point earlier in the day. They helped her look for it, couldn’t find it, she left on-foot and alone, and was never seen again. That was 4 years ago, and the Ferguson Township Police didn’t even start an investigation until 30 days AFTER her mother had called them on May 20th to file a missing-person’s report. The police didn’t even go to the Rodeway Inn to speak to anyone or look in the room she had been living in and had left all of her belongings in until 7 months after Jennifer had gone missing. The Ferguson Township Police, along with the Centre County DA (the corrupt and immoral Stacey Parks-Miller at the time) have had not one good lead, tip, piece of physical evidence, nothing at all to go on, and even though it’s been 4 years since this poor woman vanished and her parents have gotten the FBI and the US Attorney General’s Office to agree to open their own investigations and to execute ground searches using cadaver dogs, search teams, ATV’s, Drones, etc., they must be “invited” to do so by the Ferguson Township Police Department since they are “in-charge” of the investigation, and they absolutely REFUSE to invite the FBI or any other law enforcement or search organizations into State College to help them or to do their own investigation, not even 4 years later…Why? Because they don’t want her found. Her soon-to-be ex-husband was abusive and was completely non-supportive of Jennifer’s recovery efforts from alcoholism, and he also is a very politically-involved person in Centre County, as well as a well-known and successful business man. He and his oldest daughter (yes, Jennifer’s oldest daughter) lied to both police and to friends and family of Jennifer in the days and weeks after she first went missing, telling people who asked about her that “She hadn’t gone missing, she probably just checked herself in to another rehab” or “She hadn’t gone missing, she moved to Western Pennsylvania”…Now why would her husband and daughter lie about her disappearing? Why would they not want her to be found? Why would the Ferguson Township Police Department start no investigation until months and months had passed since she vanished? Why would they not do Grid-Searches of possible body-dump sites with search teams on-foot, dogs, Drones, ATV’s, etc.? THEY’VE DONE NOTHING AT ALL TO TRY TO FIND JENNIFER’S BODY IN 4 YEARS!!!

      State College and Centre County in-general is as corrupt an area as there is in the United States. PSU and their money dictate what happens and when it happens, as do local politics, and local law enforcement follows-suit. It has nothing at all to do with the color of a victim’s skin, trust me.

      Reply

  2. Fred Rosenfeld

    I’ve determined, through new details I’ve discovered since my original post, that Cindy Song committed suicide with the help of friends from the area. Anyone who would like to contact me about this is welcome to do so at the email address above.

    Reply

    • Anon

      What proof do YA have for this cockamamie theory? A young woman disappeared and your trolling posting outrageous conspiracy jargon

      Reply

    • Disenchanted In State College

      Seriously, that’s already been examined very closely, actually the “suicide theory” was probably the scenario that was investigated most closely because it only needed to involve her close friends, her ex-boyfriend, co-workers, and family, and did not require a lot of participation from the Ferguson Township PD or the Centre County DA’s Office to look-into closely. Cindy’s parents, specifically her mother, were worried that she might have committed suicide due to a recent break-up with her boyfriend in the months just prior to her disappearance, so her parents and the people they had working with them while they were doing their own investigation (they had private investigators working on the case because yet again Ferguson Township PD and the Centre County DA’s Office didn’t have a clue how to run a missing person’s investigation, nor did they care to do so anyway)…All of Cindy’s close friends who had been with her most all of the time since she broke-up with her boyfriend said that Cindy had been handling the break-up just fine, and that though she was sad at first, as anyone would be, she was not any more upset about it than anyone would normally be. It had been at least a couple of months since Cindy and her boyfriend broke-up, and she was doing great in the weeks before her disappearance. Cindy was happy, was working and finishing her undergraduate degree, she was going out a lot and spending tons of time with her friends, and just having fun. She was not depressed at all, and she was looking forward to graduating from PSU the following spring of 2002-about 6 months from the day she disappeared. In addition, it’s very well documented that Cindy had been dropped-off that night/early morning around 4:00 a.m. at her apartment by her very close friend Lisa, and even though Lisa didn’t see Cindy enter her apartment as she had driven-off as Cindy was opening the door, it’s positively known that Cindy entered her apartment, as she set down her backpack and removed the big black, false eyelashes that she had been wearing all night as a part of her bunny costume. That’s proof that she entered her apartment after being dropped off by Lisa. However, in addition to carrying a backpack all night, Cindy also had a small, shoulder-sling purse around her shoulders all night, the kind that most women carry around their shoulder when they go out to bars, almost like a tiny messenger bag. Cindy always carried her wallet with her PA ID, PSU Student Id, bank card, credit cards, any cash that she had with her, and this wallet was always inside the shoulder bag, along with her keys on a key chain. This bag was too small to keep her cellphone in, which is why her friends said she always kept her cellphone in her backpack. So while we know that Cindy DID in-fact enter her apartment because she set down her backpack and took off the fake eyelashes, as they were sitting inside her apartment, we also know that her shoulder bag/purse with her wallet and keys were not left inside her apartment, and were never found. It’s very, very, very likely that Cindy took her keys out of her small shoulder purse, unlocked her apartment door, put her keys back inside the purse (which was still around body, over her shoulder), walked inside her apartment, set her backpack with her cellphone inside it down on the chair, then took off the fake eyelashes and set them on the counter in the kitchen (any woman who has worn fake eyelashes, especially huge ones that were a part of a costume, will tell you that they eventually drive you crazy, especially if you’ve been wearing them all night long). At this point Cindy still had the shoulder purse around her body, and it’s quite likely that she decided to run down the street to the Snappy’s convenience store that was only a block away from her apartment (this Snappy’s is still there on N. Atherton St.). Cindy’s friends all stated that Cindy ran down to this Snappy’s store all the time, and many of them who had spent the night at Cindy’s apartment told the police and her family that they all had made that walk to Snappy’s from Cindy’s apartment many times, ESPECIALLY AFTER THEY HAD BEEN OUT AT BARS DRINKING ALL NIGHT AND WERE BACK HOME FOR THE NIGHT! If we’re being logical here, I shouldn’t have to explain to anyone about how hungry you usually are late at night/early in the morning hours after you’ve been drinking all night. In State College/at PSU and other area colleges, after you’ve been out drinking all night and you’re starving and thirsty, you do one of two things: #1 If you have a car or are within walking distance, you go to the nearest Sheetz and order food, or #2 If you don’t have a car and aren’t within walking distance of a Sheetz, as Cindy’s apartment is not, you head to the closest 24-hour store and you buy food and drink. That Snappy’s on N. Atherton St. has all kinds of food, fountain drinks, coffee, frozen foods like pizza, etc. And it’s the only 24-hour store within walking distance of the apartment Cindy Song lived in by a long shot, which is why she often walked to it late at night after being out drinking. And since Cindy didn’t take the shoulder bag off from around her body, which contained both her keys and her wallet with all of her money sources, NOR DID SHE TAKE OFF THE HIGH-HEELED, KNEE-HIGH SUEDE BOOTS THAT WERE A PART OF HER COSTUME AND THAT SHE WAS WEARING AND DANCING IN ALL NIGHT, this draws a very logical picture that she walked in her apartment, was still a bit drunk as testified to by Lisa, the friend who dropped her off at her apartment, and she was hungry and thirsty. She put down her backpack that contained her cellphone because she didn’t need it, but she kept her shoulder purse around her body and she kept the almost certainly uncomfortable high-heeled, knee-high boots on, along with the rest of her bunny costume, because why change if you’re only running quick to the Snappy’s that is a block away and where they already know you and you don’t care if they see you in the bunny costume? So she stopped and took a minute to rip off the fake eyelashes that were driving her crazy, then went back out her apartment door, locked it with the keys that were still in her shoulder purse, put the keys back in her purse, and then headed down W. Clinton Ave./Blue Course Drive towards the corner of N. Atherton St., where she would turn and walk a half a block to the Snappy’s store. She never made it. And if you know that area of W. Clinton Ave./Blue Course Drive and what it’s like, especially during the night when it’s dark out, it’s not the best area.

      it makes absolutely no sense at all that a very happy, excited for her future Cindy Song would go out all night with her friends, dressed up for Halloween, dancing, drinking, and having a blast, then leave Player’s at 2:00 a.m. when they close with her best friends, go to another friend’s apartment and play video games for another 2 hours and continue to drink, then have her close friend drop her off at her apartment at 4:00 a.m., come inside her apartment, remove the big, fake eyelashes that were bothering her by then, set down her backpack but keep her shoulder purse containing her keys and her wallet around her body, as well as not even take off the high-heeled, knee-high suede boots that she had on all night, then go back out on-foot to get food at the Snappy’s down the street, and commit suicide. There are numerous witnesses to ALL of these actions of Cindy Song up until she walks inside her apartment at 4:00 a.m., too many witnesses to “help her commit suicide” as you profess, and not have a single one of them in 17 years confess anything at all.

      Stop spreading rumors like this around that have been investigated and ruled-out, and that you know nothing about at all. Comments like this will serve no purpose other than to torture her family and friends who love her and miss her. It’s irresponsible and it’s pointless.

      Reply

  3. Cindy

    I remember this girl, she worked at Dunkin Donuts when I was young. We both had the same name ( Cindy). She was sweet and bubbly…seeing that she disappeared and its still unsolved disturbs me. Nobody deserves to be lost like that.

    Reply

  4. Anonymous

    If i was there at the scene, i wouldve sit in that guy’s vehicle too and asked “are we going to go to a party, man? Sweet! But first let her go home and me and you can grab a beer together.” If he didnt listen throw him in front of the traffic and say “jaywalking is a bad habit man!”

    Reply

  5. Picachu

    The following information regarding the above mentioned Hugo Selenski, is from the Charley Project’s page on Cindy:
    “Selenski told police that he and another man, Michael Jason Kerkowski Jr., saw Song on the night of her disappearance, mistook her for a prostitute, and kidnapped her and kept her imprisoned in a walk-in safe in his home until she died. He says they then buried Song’s body in Luzerne County, Pennsylvania. Kerkowski could not confirm or deny Selenski’s account because he was one of the people buried in Selenski’s backyard. (He said he killed Kerkowski after learning that he had kept Song’s bunny ears as a souvenir of the crime.) One of Selenski’s friends, however, told police that Selenski had boasted of the murder to him. Investigators have been unable to proof of Selenski’s involvement in Song’s disappearance, but they have not ruled him out as a suspect either. He was acquitted of the murder charges against him but was convicted of two counts of abuse of a corpse in March 2006.” http://www.charleyproject.org/cases/s/song_hyun.html

    I likewise attach the grand Jury report on the case, that explains why Selenski was not pressed harder on the many bodies on his land and Song’s disappearance: http://www.wbcitizensvoice.com/pdfs/centini.pdf
    In short, the reasons were serious witness intimidation and that Selenski, his attorney and the private investigator ( a former police officer ) were all in bed with each other.

    Reply

  6. Fred Rosenfeld

    I worked with Cindy for two weeks at a Penn State dining hall in August of ’99. I’m hoping to speak with anyone who knew her personally. My email address is foundationdigital@hotmail.com. I’ve already been ruled out as a suspect. I believe this was a case of obsession and I also believe I’ve seen the man who did this. I can easily prove I knew Cindy. In Jan of ’07 I tried to tell Det. Sprinkle about my information and he instead chose to focus on me. I WAS IN BOSTON AT THE TIME. I’m from Boston, but I’ve lived in State College a few times to investigate this crime since learning of her disappearance from Psychic Detective in ’02. I believe a co-worker of Cindy’s from the dining halls waited for her to return that night. He then entered her apartment through her unlocked door. She probably complied thinking he would let her go. I believe he’s a local resident who grew up in the Bellefonte area. Other locals have suspicions about this man. I also believe Cindy befriended him and wrote about him in her diary, which was discarded by her roommate before the investigation began. They had a chance to scour the landfill for this diary, so Cindy’s roommate shouldn’t feel any guilt about it. It’s bizarre, yes, but the Korean culture is much different than ours. Please don’t hesitate to contact me if you want to talk about Cindy. I’ve never been able to talk about her to anyone who knew her.

    Reply

  7. Judith Fisher

    This the man in this photo drawing is Hugo Selenski he had 12 bodies found on his land here is Luzerne County , he was questioned on the disappearance of Cindy Song , we have 2 other girls missing here alone with Cindy Song , We are always going to remember the missing as to they have forgotten to get justice and closure for these beautiful missing girl , Let no one ever be forgotten , As we look for Phylicia Thomas we always remember Cindy and Jennifer , As for Hugo we were told there were bodies found on his land that were never able to be identified , now that is just not excepted at all , as we need to know who those people were so we can see if it was Cindy , Phylicia , or Jennifer who are still missing now for 11 and 15 years , they did find Jennifer skull but never the rest of her so to me and her family she is still missing with Cindy and Phylicia , We love all 3 girls and will always remember them and pray for justice for them ..

    Reply

  8. Caitie

    It seems strange to me that she wouldn’t take her phone, even if she was just going out for a little bit. I think that something must’ve happened near her apartment.

    Reply

  9. Tom J.

    There’s another article online where they talk to the detective involved. He says they(police) did go to the Giant market to check if they had security cameras. The Giant market did have security cameras but by the time the police had arrived at the market, the video had been copied over. So, they have no idea if she made it to that market.
    This is so sad, I couldn’t imagine my daughter vanishing and never knowing what happened to her. It would be on my mind every remaining day I was alive.
    She was in the prime of her life, just starting to enjoy it and some evil slime abducted her. God bless her and hopefully they will solve this mystery some day soon and give her family peace.

    Reply

  10. Anonymous

    That poor girl……to have a fun night turn into a disappernce… I hope more clues come forward.. This my theory she did make inside her apartment take off her eyelashes; leave her backpack and cell phone. One a spare of the moment needed or wanted to get something form the 24 hr market. She then grabbed her wallet and left her phone cause she was planning to come back. She heading out and then if she made to the market got her stuff and was apporched by a strange. Or she was apporched by a stranger. Either way my feeling is it was so late in the evening that someone took her. I also think the siting of her is correct. Whoever that man who was identified isn’t going come forward for questions. Its up to the police to follow that lead. Each day they let it pass it gets further and further away. For Cindy Song one can only hope and hold out for prayers…

    Reply

  11. smarty_fan

    this happened back in 2001. as i recall, the market in question is the north atherton giant. they wouldn’t have had surveillance cameras back then. leads haven’t gone anywhere. we have too many weird things happen for such a small community.

    Reply

  12. BEV

    I AGREE

    Reply

  13. jill

    If she did go to the 24 hour market wouldn’t they have video surveillance? Either someone from her apartment complex grabbed her on her way out or someone abducted her on her way to the market. I’m guessing it was someone who knew her from her apartment building. Very sad to never know the truth.

    Reply

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PRIVACY POLICY

Cosgrove Meurer Productions, Inc. (“CMP”) provides www.unsolved.com (the “Website”) and related services for your personal non-commercial use only and subject to your compliance with this Privacy Statement and Cosgrove Meurer Productions, Inc. Terms of Use Agreement. Please read this Agreement carefully before using this Website. Your use of this Website constitutes your acceptance to be bound by this Agreement without limitation, qualification or change. If at any time you do not accept all the terms and conditions of this Agreement, you must immediately discontinue use of this Website. This Agreement sets forth Cosgrove Meurer Productions, Inc. policies with respect to its operation of this Website.

Certain products or services offered by this Website may be governed by additional terms (“Additional Terms”) presented in conjunction with those products or services. You must agree to these Additional Terms before using those areas or Cosgrove Meurer Productions, Inc. Services. The Additional Terms and this Agreement shall apply equally. In the event of an irreconcilable inconsistency between the Additional Terms and this Agreement, the Additional Terms shall control.

YOU MAY NOT USE THIS WEBSITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THIS AGREEMENT AND/OR ANY APPLICABLE ADDITIONAL TERMS. YOUR ACCESS TO THIS WEBSITE MAY BE TERMINATED IMMEDIATELY IN COSGROVE MEURER PRODUCTIONS, INC. SOLE DISCRETION, WITH OR WITHOUT NOTICE, IF YOU FAIL TO COMPLY WITH ANY PROVISIONS OF THIS AGREEMENT AND/OR ADDITIONAL TERMS, OR FOR ANY OTHER REASON, OR FOR NO REASON.

This Agreement informs you of Cosgrove Meurer Productions, Inc. practices with respect to the online collection, use, and disclosure of personal information from the Website. Personal information is information that allows us to contact you (such as email address, home address, or telephone number) or other information that, when linked to your name or contact information, allows us to personalize your visit to our Website by providing you with information that suits your interests.

DATA WE COLLECT

Personal Data
 

We collect information (whether online, by phone, or by paper) that enables CMP to identify or contact you (“Personal Data”) to carry out our business purposes.  CMP Sites collect this information for a variety of business reasons, including but not limited to, providing tips, registering for an CMP event or program, purchasing CMP products or services, or otherwise interacting with CMP.
 

The types of Personal Data we collect include, but are not limited to:
 

  • General data (e.g., names, dates of birth, home and business addresses, email addresses, Internet protocol addresses and mobile/landline business/personal telephone numbers that are provided by our members/customers)
  • Professional data (e.g., occupation and state of residence)
  • Other identification information (e.g., photographs)
  • Sensitive Personal Data (e.g., racial or ethnic origin, sexual orientation and disability data) for diversity or accessibility purposes based upon information you provide us.

Personal data is not collected without your providing that information to us.
 

Non-Personal Data
 

We collect information (whether online, by phone, or by paper) that does not directly identify you as you interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect includes, but is not limited to:

  • Site usage (e.g., browsing history, search terms, number of clicks, referring/exit pages, date/time stamp, time on Site)
  • Products and services viewed, including advertisements for such products and services
  • Computer type, operating system and platform type
  • Internet service provider

 

HOW CMP USES YOUR DATA

In addition to the uses described above, we use your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to:


Personal Data
 

  • Identify you when you visit our Sites
  • Provide service communications such as invoices, order confirmations, registrations and customer service messages
  • Provide products, information and services you request or that we think you may be interested in
  • Respond to your emails or online requests for products, services, or information
  • Deliver and process surveys
  • Personalize and improve the usability of the Sites
  • Fulfill and/or deliver CMP products and services
  • Tailor content, advertising and marketing to you
  • We do not publish or aggregate credit card information or personal identification numbers such as social security numbers.


Non-Personal Data


We use Non-Personal Data to improve the usability of our Sites and for other business reasons. We or other third-party companies also use the Non-Personal Data to provide advertisements and targeted advertisements to you (ads based on the Non-Personal Data). We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select an advertising link or other link that takes you to sites not operated by CMP, you may be subject to the privacy policies of these third-party sites.

PERSONAL DATA COLLECTED FROM THE UNSOLVED APPLICATION

We may also obtain demographic and other personally identifiable information (such as your name, email address, password and PIN) that you voluntarily give to us when choosing to participate in various activities related to the Unsolved Application, including chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. 

 

If you do not turn off your phone’s location services, you may send us your geographic location.  If your camera roll is set to share, you may make your camera roll available to us.  If you have signed up to receive push notifications, you will receive those from the Unsolved Application.

 

HOW WE SHARE YOUR DATA

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:

  • Share data with third parties to fulfill service requests and to perform business functions (e.g., CMP contracts with third parties to provide services on our behalf such as customer support and consulting services; 
  • Share data with third parties as required by law or to protect CMP in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on the CMP; (b) protect and defend CMP’s rights or property; or (c) protect the personal safety of CMP personnel or members of the public in appropriate circumstances.
  • Share data with third parties if CMP and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or if CMP undergoes some other change including a change to its corporate form or as part of a bankruptcy proceeding. 
  • Share data with third parties to offer you products and services that may be of interest to you professionally or personally (e.g., apps or software).  Users can request their information to be removed from such lists by contacting us.
  • Share data with third parties under other unanticipated situations, but only with your consent.
  • Share your email address, but only as permitted by the CMP Email Policy, as follows:

Your email address will be used only by the CMP, its entities and CMP vendors performing member services, or offering products on CMP’s behalf.  CMP does not sell or rent email addresses to anyone outside the CMP, nor does CMP share email addresses to unrelated third-parties, affiliates, or CMP members.  CMP also shares your email address with third parties to enable CMP to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.  Finally, CMP shares email addresses with third parties as necessary for CMP to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.

 

HOW YOU CAN MANAGE YOUR DATA WE COLLECT

You can manage your profile and email preferences, including “opting out” of email by contacting us. If you prefer to receive hard copy mailings only from CMP, you can contact us and request to have your name and address removed from the list we provide to third parties.

 

For California residents, please consult the “California Privacy Rights” section for additional considerations. 

 

Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law.  You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.

 

CALIFORNIA PRIVACY RIGHTS

In addition to the rights as explained in this Privacy Policy, under California law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year).

 

To obtain this information please write to us at:

 

Unsolved

4303 Verdugo Ave.

Burbank, CA  91505

 

 Attn: CMP -- California Privacy Law.

 

Please include your full name and address.

 

CANADIAN ANTI-SPAM LAW

CMP complies with the Canada Anti-Spam Law which requires you to opt-in to receive unauthorized Commercial Electronic Messages (as defined under the Canada Anti-Spam Law).

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HOW WE PROTECT PERSONAL DATA

CMP implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for membership directories, membership lists and registration lists, and the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

 

Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, CMP cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. If you have questions about this Privacy Policy, please contact us.

 

Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data.  To help you protect your privacy, these Sites have tools to help you log in and log out.

ACCESSING, CHANGING AND DELETING PERSONAL INFORMATION

We rely on you to update and correct your Personal Data.  If you are a user of our Sites, subscriber to [CMP product], purchaser of CMP products and services, you can review, update and correct your information directly on CMP’s website or by contacting us using the information in the “Contact Information” section below.

 

Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  This may include retaining your Personal Data indefinitely, even after you are no longer a CMP member, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements.  

 

Please note that you can request, at any time, that we delete your Personal Data.  All requests must be directed to the contact in the “Contact Information” section below.  We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other members, individuals, or third parties.  When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if CMP determines that it is not practical or possible to delete it.

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data.  By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below.  We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Cosgrove Meurer Productions, Inc. is the owner of this Website and retains all ownership rights to the information collected at this Website. Cosgrove Meurer Productions, Inc. reserves the right to change, modify, add, or remove provisions of this Privacy Statement. Any changes to this Privacy Statement will be posted here, and we encourage you to check back from time to time. In addition, Cosgrove Meurer Productions, Inc. will notify registered users of changes as they occur.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org. Your use of the site constitutes your agreement to accept cookies, beacons and third-party advertising. Cosgrove Meurer Productions, Inc. assumes no responsibility for third-party ads.

ARTICLE 1. Personalization
1.1 We may use the contact information you give us to better tailor your Website experience to your interests, and to send you information about Cosgrove Meurer Productions, Inc. and its services as well as promotional material on behalf of some of our partners. We may use other information that you provide to us to show you content in which you may be interested and to display the content according to your preferences. We will also share this information within Cosgrove Meurer Productions, Inc. in order to enhance your experience on this and other Cosgrove Meurer Productions, Inc. Websites.
1.2 In addition, we may share this information with advertisers or other third parties that are not part of the Cosgrove Meurer Productions, Inc. family on an aggregate or other basis that does not disclose your identity or contact information.

ARTICLE 2. Online Surveys/Contests
2.1 From time to time, we may conduct online surveys and contests. These may ask you for contact information (like name or email address) and demographic information (like zip code or age).
2.2 We may use this contact information from our surveys and contests to provide you with information about our company and promotional material on behalf of some of our partners, and to contact you when necessary.

ARTICLE 3. Shopping/Commercial Services
3.1 This Website may offer shopping services, which may be offered by us or by a firm that operates a store under contract with us. If our Website offers shopping or other commercial services, you will use a customer order form to request information, products, and services. The order form will ask you to give us contact information (like name or email address), financial information (like account or credit card numbers), and demographic information (like zip code or age).

3.2 We will use the financial information that you provide to bill you for products and services. By giving our Website your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company in order to confirm and fulfill your order.

3.3 We will use contact information from the order form to fulfill your orders. We may also use contact data to get in touch with you when necessary. We will not otherwise use or distribute your financial information without your prior approval.

ARTICLE 4. Public forums
4.1 This Website may make available chat rooms, blogs, forums, message boards, and news groups. Please remember that any information that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Information disclosed by you or by others enters the public domain and may be freely used by any other persons or entities using the site.

ARTICLE 5. Information Sharing With Third Parties
5.1 From time to time we may enter into a special relationship with another company that is not owned by Cosgrove Meurer Productions, Inc. to provide additional features at this Website. These special relationships may include “powered by” partners, business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). These might include, for example, pages that share our name and that of another entity. You should look for a specific privacy statement on any such co-branded page. Any personal information that you provide when signing up at one of those co-branded pages may be shared with our third party partner. You should also check our partner’s website for information regarding its privacy policies.

5.2 Also, the nature of some features of our Website may require that we share personal information about you with persons or companies outside of Cosgrove Meurer Productions, Inc. For example, this may occur at a feature that enables you, via our Website, to ask questions of persons or entities that are not part of Cosgrove Meurer Productions, Inc. By responding to those features of the site, whether by email or direct entry of information on our Website, you are consenting to our transferring that information to such persons or entities.

5.3 With respect to specific registration modules, like contests, we may disclose personal information collected, and we may post a conspicuous statement on the registration module to the effect that we will be disclosing the information collected with third parties.

5.4 Finally, we may share any of the information collected from you with these other non- Cosgrove Meurer Productions, Inc companies in an aggregate basis. The aggregated information is not linked to any information that can identify you.

ARTICLE 6. IP Address and Log Files
6.1 We may use your IP address to administer our Website, to help diagnose problems with our server, to analyze trends, to track users’ webpage movements, to help identify you and your shopping cart, and to gather broad demographic information for aggregate use.

ARTICLE 7. Cookies
7.1 This Website may use a standard technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help our Website to recognize your computer’s browser as a previous visitor. This information allows us to customize delivery of information. For example, our Website may use cookies to save and remember registration information or preferences that you may have set while browsing the Website, to keep track of your shopping cart, to ensure you don’t see the same ad content repeatedly, to deliver content specific to your interests, and to save your password so you do not have to re-enter it each time you visit our site. We use cookies only to gather information as indicated in this policy.

7.2 In addition, on occasion our site may also set a “session cookie” which helps us administer the Website. The session cookie expires when you close your browser and does not retain any information about you after it expires.

7.3 Finally, we may also use an ad network provider to help present advertisements on this and other Cosgrove Meurer Productions, Inc. websites. This ad network provider, like other advertising service vendors, uses cookies, web beacons, or similar technologies on the hard drive of your computer to serve you advertisements tailored to interests you have shown by browsing on this and other sites you have visited, and to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, the provider collects non-personal data such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. The use of cookies, web beacons, or similar technologies by these ad network providers is subject to their own privacy policies, not ours, and Cosgrove Meurer Productions, Inc. assumes no responsibility for the collection or use of such information.

ARTICLE 8. Banner Advertising
8.1 We have contracted with an ad-service to place banner advertising on our Website. All of the data provided and generated by the ad-server software remains in our possession. This feature of our Website may, on occasion, set “cookies” on your computer. Any information collected or stored by the ad-service or the cookies is treated in the same manner as other information described in this statement.

ARTICLE 9. Children’s Personal Information
9.1 Consistent with the Children’s Online Privacy Protection Act:

9.1.1 This site does NOT collect, use, or disclose personal information (including online contact information) of children under the age of thirteen (13).

9.1.2 In the event that a child under the age of 13 attempts to register on our site, we will NOT accept the registration and will delete information received from the child.

9.1.3 In the event that a child posts personal information in a public forum such as a chat room, we will attempt to delete that information once we become aware of it.

ARTICLE 10. Security of Your Personal Information
10.1 Cosgrove Meurer Productions, Inc. employs reasonable security measures consistent with standard industry practice, for information collected through this Website. We believe that we have adequate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of the information we collect on our Website. We also use internal protections to limit access to users’ personal information to only those employees who need the information to perform a specific job.

ARTICLE 11. Sale or Merger
11.1 If this Website is sold to, or merges with, another company not owned by Cosgrove Meurer Productions, Inc., you should expect that some or all of the information collected from this Website may be transferred to the buyer/surviving company. If so, CMP will seek to obligate the acquiring company to use any personal information transferred by this Website in a manner consistent with this statement, but cannot guarantee that it will be able to impose that requirement or that the acquiring company will comply.

ARTICLE 12. Legal Process
12.1 You should be aware that Cosgrove Meurer Productions, Inc. may be required to disclose your personal information to the government or third parties under certain circumstances, such as in court or regulatory proceedings.

ARTICLE 13.  Contacting the Website

13.1        If you have any questions about this Privacy Statement, the practices of this Website, or your dealings with this Website, please contact us at: unsolved@unsolved.com.

ARTICLE 14.  general information

14.1        Choice of Law:  This Agreement and the Additional Terms shall be governed by, construed and enforced in accordance with the laws of the State of California , as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles.

14.2        Choice of Forum:  You agree that any cause of action you or Cosgrove Meurer Productions, Inc. brings to enforce this Agreement and/or the Additional Terms, or in connection with any matters related to this Website and/or the Privacy Statement, shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees.  Each party expressly waives any right to a jury.  Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction. 

14.4        If any provision of this Agreement, or the application thereof to any person or circumstances, is held invalid or for any reason unenforceable then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of this Agreement shall remain in full force and effect.  The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.  Unless expressly provided otherwise, this Agreement is the entire agreement between you and Cosgrove Meurer Productions, Inc. with respect to the use of this Website and shall not be modified except in writing, signed by an authorized representative of Cosgrove Meurer Productions, Inc.

ARTICLE 15.  European Union and Other Foreign Nations

15.1        This Website is governed by and operated in accordance with the laws of United States of America and is intended for enjoyment of residents of the United States.  Cosgrove Meurer Productions, Inc. makes no representation that this Website is governed by or operated in accordance with the laws of other nations.  By using this Website and submitting any personal information, visitors from outside of the United States acknowledge this Website is subject to U.S. law, consent to the transfer of personal data to the U.S., and waive any claims that may arise under their own national laws.