The Mysterious Death of Crystal Spencer - Unsolved Mysteries

Was foul play involved in the death of an exotic dancer?

Crystal Spencer

She had been dead in her apartment for a week

CASE DETAILS

Neighbors heard screams the night she died

Crystal Lene Spencer was raised in a small northern California town. At 17, she dropped out of high school and took a job to help support the family. In the summer of 1982, she moved to Los Angeles to chase her Hollywood dream. But she soon realized that stardom was not so easy to come by. Crystal reluctantly took a job as an exotic dancer to pay her bills. On a good night, she took home $400 in tips, but she never fully accepted the fact that she was basically a stripper. According to Crystal’s friend, Patti Jo Millhouse, the fact bothered Crystal:

“She would just start crying. Like she felt degraded about herself, of what she’d done.”

In May of 1987, friends invited Crystal to a barbeque. She was eager to socialize with people who might help with her acting career.  It was there that she met Anton Kline:

“There was something very alluring and compelling about Crystal that would readily catch your eye. She knew that she would become, not only an actress, but she’d become a very famous actress, and it was just a matter of time.”

Anton Kline was an aspiring screenwriter and Ph.D. candidate. He and Crystal came from totally different backgrounds, but they soon fell in love. Anton took it upon himself to help Crystal broaden her horizons. Anton says he introduced her to art galleries, museums, and concerts:

“She loved classical music. She loved fine art. She wanted to know more about these other wonderful things of life that she had never been exposed to before.”

The autopsy report contained discrepancies

Anton had no idea that Crystal worked as a stripper. She walked a fine line, discovering art and culture by day, and working Hollywood’s dark side by night. Patti Jo said Crystal did her best to keep her night job a secret:

“Crystal loved Anton very much. She was very scared about him finding out, and she said, ‘Well, I better quit dancing then before he finds out.’”

Finally, four months after they met, Anton says he found out about Crystal’s other life:

“A neighbor saw her dancing at the club by the airport where she worked. And he said, ‘I saw that girl on stage.’  I said, ‘No, you couldn’t have.’  He said, ‘That was her.’  Of course it was her. And I was shocked.”

According to Patti Jo, Anton forgave Crystal:

“He was very upset, but he said it was OK. He accepted it. Which shocked her, and she didn’t know what to say.”

Anton spoke to Crystal shortly before she died

On Wednesday, May 4, 1988, Crystal was home sick with the flu. Anton stopped by and they talked about an offer she had received to work in Japan. The next night, Anton said he spoke the Crystal on the phone and she said she was feeling better:

“The conversation lasted about fifteen minutes. I said, ‘I’ll be in touch’, and she said OK, and I hung up the phone, and that was the last time I ever spoke with her.”

Three days later, Anton tried to reach Crystal by phone, but he kept getting a busy signal.  An operator told him the receiver was off the hook. Anton said he just assumed that Crystal had left for Japan without saying good-bye:

“I was expecting, any day, to receive a very excited phone call from Crystal saying, ‘It’s wonderful here.’ And instead, I got a phone call from the Burbank police department.”

Family and friends were upset with investigators

On Friday, the 13th of May, 1988, police had discovered Crystal’s decomposed body in her apartment. She appeared to have been dead for almost a week. Anton Kline was questioned:

“They at first just said she was found dead at her apartment and they wanted to know when I’d last seen her. And I said I last saw her Wednesday. They asked, ‘And how was she?’  I said, ‘Well, she had a cold.’  And they said they believe she died of natural causes.”

An autopsy revealed no trace of drugs or alcohol in Crystal’s system. There were no obvious signs of foul play or suicide.  The coroner ruled that her death was a result of “undetermined causes.” Deputy District Attorney Robert L. Cohen:

“The body of Miss Spencer was in such an advanced state of decomposition, they were not able to ascribe the cause of death so they have no finding.”

Anton could not believe that Crystal had died of natural causes:

“When I last saw her, she was a young woman with a cold. I was suspicious because of the way I was told the body was found in an obscure corner of her apartment, nude from the waist down. And I learned that neighbors had heard terrible screams coming from her apartment, that someone had described as ‘the sounds of torture.’”

On May 7, three days after Crystal had been at home sick, two of her neighbors, Susan Akin-Taylor and Jet Taylor were woken up around 4 A.M. by a strange crying sound.  According to Susan:

“I laid there thinking, ‘Someone’s being tortured. Someone’s being hurt. Something’s going on.’”

Jet Taylor:

“Susan was very adamant about calling the police, but out of my fear of what I heard, I didn’t want to get involved.”

Susan Akin-Taylor:

“I don’t think I’ll ever be able to live with the fact that I didn’t call the police. If I had, maybe she would still be alive.”

Crystal’s body was discovered a week after her neighbors heard the screams. They finally told their story to the police. Jet Taylor said the police officer seemed disinterested:

“He just took my statement and my name, asked me for my driver’s license, and that was it. And he was just very nonchalant about it.”

Crystal’s family requested to view the body several times, but the coroner’s office continually refused, claiming the body was in no condition to be seen. Anton was denied access to the police records. However, in September of 1988, four months after Crystal’s death, he was able to obtain the autopsy report. Anton says he was shocked by what he found:

“Crystal Spencer was barely five foot tall. The autopsy report claimed that she was an amazing five foot seven. Crystal weighed approximately 105 pounds.  The autopsy claims the body is a well-nourished, 140 pounds.  I was stunned.  I said, ‘This is the not the body of Crystal Spencer. Where is the real body of Crystal Spencer?’”

Deputy District Attorney Robert L. Cohen:

“We do have the remains identified by fingerprints from two different agencies, and those really eliminate any possibility of the coroner’s autopsying the wrong remains.”

Anton has come to the conclusion that the police know more than they’re admitting:

“I was told by one law enforcement official, ‘Bad things happen to bad girls.’  And I said, ‘You mean, bad girls die of natural causes?’ And he said, ‘You know what I mean’, and hung up the phone on me.”

Two weeks after Crystal’s body was found, family and friends gathered for a private memorial service. Crystal’s ashes were scattered beneath the famous Hollywood sign.  Anton Kline is still searching for the truth:

“I am angered that they are attempting to suppress the police reports in this case forever.  We need to know what happened to her. It’s important to all of us who cared about her to learn the truth. That’s all we want, is the truth.”

Watch this case now on Amazon Prime in season three with Robert Stack and in season five with Dennis Farina. Also available on YouTube with Dennis FarinaVarious seasons available now on Hulu.

 

39 Comments

  1. Dave

    To all the people that think they’re Sherlock Holmes. If the boyfriend murdered her or somehow involved, wouldn’t natural causes be the best thing for him? Murder isn’t suspected and basically he created the perfect crime. So if he did kill her why, why, why would he push for an investigation?? Common sense people! And the people that heard the screams and did nothing are just as guilty as the killer (assuming it was murder). I get not wanting to get involved, but ain’t nobody asking you to be Dirty Harry. You dial 911. You tell them you hear screams coming from (insert address here). And you’re done.

    Reply

    • Jorge

      Poison can be the means to a “perfect crime.” It is done from a distance. Anyone can do it. The killer provides the poison that she will consume completely…bottle of alcohol for an alcoholic will do…and leave. It is the favorite means for women and “non-violent type, ” intellectually inclined men.

      She consumes, becomes extremely ill, moaning during the day and screaming in pain during the night, because her alcohol, which she has been drinking steadily, is poisoned, and the poison is taking its toll on her organs. This is what several neighbors heard. So, who provided the poison? Her Lover NEVER mentions poison as the possible cause of death, but he immediately begins to accuse virtually EVERYONE under the sun, including the FBI and police…and all the way to Japan… of killing her. LOL

      Then you call to see if she is still alive. The phone is busy. The average person “assumes” the subject is on the phone and ignores the situation, but the lover would go to check on her since she has been ill. If he cannot do so, he will call the apartment manager to check on her. Her “lover” did NOT check on her in any way!

      The KILLER (poisoner) isn’t sure if she is on the phone or DEAD. Therefore, he calls the phone company to see if the person is on the phone or the phone is off the hook. Told that the phone is Off The Hook, he assumes she is dead and does nothing else until contacted by the police.

      The person who committed the “perfect crime” becomes obsessed with his work and also wants to know EVERYTHING the police know, going so far as to file suit for the information. The Obsessed, Planning Killer, always returns to the Scene of the Crime….over, and over and over. He is obsessed with his “work” and wants to know EVERYTHING the police know.

      The Lover/Murderer is Obsessed by the “cause of her death,” but then makes sure any remaining evidence is destroyed by 1) the cremation and 2) scattering any toxic-containing ashes to the winds. with NO remaining evidence of a murder…there is NO evidence of a murder!

      The Perfect Crime!

      Reply

    • Jorge

      On the surface, Crystal’s death appeared to be from natural causes, namely the flu. Everyone who knew Crystal received a call from her saying that she was very sick with the flu. When the police contacted Anton Kline, they told him they believed that she died from the flu.

      An innocent person who knew that she was ill from the flu, instead of being poisoned, would have accepted that finding as being reasonable and even probable, although unfortunate.

      Did Anton accept that as probable? NO! NO! NO!

      Anton immediately discarded that opinion and claimed that she was MURDERED! He then started accusing a slew of people as being the murderers. Strange, wouldn’t you say? Why would someone INSIST that she was murdered if all the evidence at the time pointed to Natural Causes….unless he knew something about her actual, true cause of death..,,.such as being poisoned?

      Reply

      • Dr.Horshenschwartz

        I was just thinking about this some more as we had just watched this episode on Amazon Prime. What was with the blonde friend. I nearly forgot about her. She seemed really messed up on drugs or maybe she witnessed the murder or knows something. There seemed to be something she was not saying in the interview.

        Reply

    • Mortuary Girl

      Hmm… Dave, you just wrote, “assuming it was murder,” and, “why would he push for an investigation,” in the same paragraph. If you’re not sure whether or not it was murder, why WOULD’NT he push for an investigation? That said, this whole, I-thought-she-just-jumped-on-a-plan-and-flew-halfway-around-the-world-without-so-much-as-a-buh-bye-phone-call is a mix of jaw dropping and laughable. Even in the episode, she made it clear she hadn’t heard back regarding this supposed job in Japan. Having been a funeral director in a previous lifetime I wondered: 1) Despite the coroner discouraging the viewing of the body at the corner’s facilities, why didn’t the family choose to view the body after the local mortuary picked up her remains? 2) In California, the cremation would need to be authorized by the immediate next of kin (likely, Crystal’s mother) unless an AHCD or DPOA for healthcare had been put in place, naming Kline specifically as primary agent, or, at that time, a pre need plan had been purchased, which would have included a cremation auth. Cremation is cheaper than burial, but the boyfriend (described on this site as a kosher Jew, and if true would not have approved of cremation) could have paid for a burial. Let’s not leave out the possibility of a personality disorder (psychopathy), which could explain a lot regarding Kline’s motive and behavior prior to and after Crystal’s death.

      Reply

  2. thinkingoutloud

    i feel that the boyfriend isn’t telling everything he knows or he’s lying. I think he truly loved Crystal but the second he found out her stripping, he didn’t fully accept it even though he said he did. i wouldn’t be surprised if he had any involvement with her murder. I’m wondering why he called 3 DAYS LATER to check in on his recovering girlfriend. and then he’s shocked when her phone was off the hook and he thought she ‘left without saying goodbye’?? Seems fishy he took so much time to check in. Anton and Crystal were from two very different worlds. maybe Anton wasn’t really happy with her job and it was affecting his image and rather than breaking it off, he had her murdered. weird they don’t mention if anyone in her apartment building was seen with crystal. shady, definately more to the story. RIP Crystal

    Reply

    • Jorge

      Consider the following FACTS:
      1. Anton has made a big issue of her “Trip to Japan.” There never was a trip to Japan. Crystal attended an orientation for prospective models regarding hosting an event in Japan, if interested. She, like some of the others left her resume’. The Japanese agency passed on Crystal because she did not have the Bleach Blonde California Surfer Look needed for the hosting. Crystal was NEVER considered for a hosting job in Japan, nor any other!
      2. May 3 or 4th Crystal, sounding like someone near death, called people and said that she was “very ill with the Flu.” THERE WAS NO FLU GOING AROUND SOUTHERN CALIFORNIA AT THIS TIME. Whatever the cause for her being so ill, the Flu was most unlikely, if not impossible.
      3. Anton claimed that he brought her food the following day and that she was feeling better, running around the apartment. Crystal called her sister the following day claiming to be extremely ill and needing to speak with her mother. She was denied that opportunity. Question. How does one go from being deathly ill, barely able to speak one day to “running around the apartment” the next, to being deathly ill the day after again?
      4. Not having heard from Crystal, Anton called a few days later to check on her and found her phone “busy.” One can assume that she was on the phone. Concerned that maybe Crystal was NOT on the phone, Anton called the phone company…”to see if the phone was off the hook.” The phone company informed him that “the phone was off the hook”
      5. So, what does Anton, the Obsessed Lover of Crystal do? Knowing that she had been quite ill, and might have gotten worse and in need of assistance, and possibly in the hospital, unable to contact him, does he drive to her apartment to see if she needs help? Does he plan to have the apartment manager assist? NO!
      6. Anton, knowing that Crystal might be extremely ill, unable to help herself….and even possibly DEAD…. sits back and does NOTHING, until contacted by the Police.
      7. When questioned by the Police, Anton said that he had “simply assumed that Crystal SUDDENLY went to Japan without calling, and that he would hear back from her when she got to Japan.
      8. Question. How does anyone suddenly, on the spur of the moment, hop a plane to Japan for an extended
      job WITHOUT doing any of the following….while SICK with the Flu no less: a) Obtain a PASSPORT, b) Obtain necessary vaccinations/records for international travel, c) Notify apartment management of the pending trip, d) Notify the utilities companies, including the Phone company, e) Notify her employer that she’s leaving, for a specified time, f) Notify her friends and other frequent contacts, and g) Notify her Obsessed Lover of the great news?
      9. Although UNCONCERNED about Crystal’s illness, upon being notified by the Police of Crystal’s death, Anton suddenly becomes SUPER active, demanding her autopsy report and EVERYTHING the Police know about her death. He makes ABSURD claims that the wrong body was autopsied, that the body found in her apartment was NOT hers, that she had been kidnapped by the Japanese Mafia, KIlled by Japanese Gangsters, SoCal Gangsters, security guards at her work & even law enforcement and OTHERS! Wow!
      10. Anton continues to belittle the activities of all agencies/people associated with follow-up regarding Crystal, and harass Law Enforcement for all available information regarding her death, even filing suit! He continues these activities NOT for a few months, but for several YEARS thereafter! Why?
      11. Despite wanting ALL official information regarding Crystal’s death, Anton effectively ENDS any further investigation of her death…be it natural or homicide… with TWO actions: a). Anton has her BODY CREATED and b) Anton has her ASHES SCATTERED by the WINDS under the Hollywood sign….and Anton is the active Director/Producer of the event.
      12. If Crystal’s death were homicide, POISON is the most likely means: a) It can work slowly over time, putting distance between the victim and perpetrator. b) Any number of substances can be effective, from antifreeze, to arsenic, to rat poison (warfarin)…. bleeding to death internally…..the victim poisons herself….and Crystal was an alcoholic, often in a stupor, who “chugged” powerful drinks as if they were beer.
      13. But….WITHOUT a body to exhume or even ashes to analyze for metal toxins, because of cremation and ash scattering, a perpetrator, should there be one, is home free….the “perfect crime,” should there be one.
      14. Anton is/was a script- writer waiting for his big break, having worked on one previous script that aired on TV. After Crystal’s death, her story (mostly fiction created by Anton and presented as truth) was made into 4-5 TV specials through the efforts of Anton.
      15. The entire Relationship: Mature, sophisticated, Kosher Jewish Ph.D. candidate, writer, connoisseur of all things artistic…classical music, literature, history, art, museums, etc…. falls madly in love with a high school dropout Shiksa from the Other Side of the Tracks whose father died in prison and who herself lives in a filthy pig stye…and who is a hopeless alcoholic, drug addict and drug dealer to boot, not to mention topless and Nude Dancer…..is just too hard for me to swallow. I can just imagine what it would be like for a Jewish family member to hear that Anton was going to marry this girl……Anton had proposed to Crystal earlier.
      16. On top of that, Anton was a middle-aged man living in a house with another man! Crystal appreciated Anton’s attention….but she was concerned that Anton might be GAY!

      Reply

  3. Jorge

    There are a number of VERY troubling aspects in this scenario, whether Crystal died of natural causes or homicide that have NOT been discussed to date.

    BACKGROUND:

    1. Crystal left a message on my answering service on Tuesday May 3 or Wednesday May 4. I don’t recall exactly which because I had been in a very serious auto accident that previous Sunday night, May 1st. In the message Crystal stated that she was very sick with the flu and asked me to call if I wanted to talk. She sounded like she was on her deathbed, barely able to talk. She didn’t sound like she had the flu or cold, but like someone extremely ill. My auto accident (five-car pileup on Fwy 405) occurred in my brand new company car, and I had key business appointments the entire week, starting at 8:00 AM the following Monday. I couldn’t be bothered with anyone’s problems until I had resolved my own. Besides, Crystal had a boyfriend with whom she was in DAILY contact. Surely, she would contact him for conversation, if not for assistance.

    2. By Friday, May 6th, home-office day, accident related issues had cooled somewhat and I returned some belated calls, including Crystal’s. Her phone was busy, not unusual, since she spent hours talking on the phone. That evening I stopped by the Wild Goose to see how Crystal was doing. I didn’t see her and asked a waitress if Crystal was working that evening. She was, according to the waitress, but I was there for about an hour and a half and did not see her. I had assumed she left early and went to spend the night with her boyfriend. After work, Crystal always stopped at her boyfriend’s house for the night.

    3.On Friday May 13, 1988 I found a note on my doorknob from the BPD to call. There were Police cars across the street. I responded. My name was on Crystal’s rent application as a Reference…I was, “the ONLY one she knew who had a straight job”….., and they wanted to know what I knew. The meeting was an extended one and I will NOT discuss what transpired, because some of that might still be Classified.

    VERY TROUBLING ASPECTS OF THIS CASE

    1. Constant references are being made that Crystal had a job offer as a hostess in Japan and was worried about going there. FALSE….Totally FALSE. Crystal NEVER received any such offer. She had attended a presentation done for a group of interested actresses/models at Denny’s for a special trip to Japan to act as hostesses on a special project. Those girls who were interested were asked to leave their resume’s and they would be contacted if the agency was interested to pursue further. The Japanese agency was seeking the All-American California Surfer Type—long haired blonde, tall, long-legged and tanned. Crystal was 5’1”, dark haired and dark eyed, and somewhat Japanese looking. She was NEVER considered by the Japanese agency. ZIP! End of discussion.

    2. Crystal’s boyfriend Anton claims that during his visit on May 4, Crystal had the flu, but was up and about, running around. I wonder what medication did she take to make such a remarkable “recovery?” Her sister also stated that Crystal claimed to be severely ill and wanted to speak with her mother, on the same day Anton visited.

    3. Despite Crystal’s illness, and her phone being busy, her boyfriend didn’t bother to get into his car and drive to see if she was OK. Furthermore, he called the phone company about the busy phone. Why? He was told it was off the hook. Instead of being concerned about Crystal…she had been quite ill……he simply “assumed” she had left for Japan without telling him…….in spite of their “intense love affair.” Wow! I’m NOT implying that anything improper was done by Anton, but folks, the man was getting his PhD. Stupid he was not, or was he?

    THE REAL CRYSTAL SPENCER…….it’s not polite to disparage the dead, but the Truth is the Truth….

    1. The portrayal of Crystal in the TV specials, as presented by Anton was Pure Fiction. One of her fellow dancers told me that she would never believe anything she saw on TV again. Anton, a supposedly very intelligent writer, PhD candidate, lover of learning, history and the classical arts described Crystal as this endearing, unique woman who was not only going to be an actress, but a Great Actress. This from a very perceptive intellectual and judge of the human condition. LOL

    2. So, who was the Real Crystal Spencer who would drive this Intellectual of the Classic Arts and PhD candidate into near hysteria? Crystal came from “the other side of the tracks.” Her father died in prison. She dropped out of high school. She did filing for a living, as well as cleaning houses, although not her own. Crystal was a serious Alcoholic and Drug Addict.

    Crystal’s apartment was a Pig Stye. How any clean, intelligent person could tolerate being there is beyond me, much less a nice Kosher Jewish Boy, an Intellectual absorbed by the Classics and Intelligent conversation. Crystals apartment was strewn with discarded clothes, shoes, etc, from end to end. Uneaten food, papers, everywhere. Drawers were pulled open, with clothes hanging from them. The bathroom was a SHOCKER. The hand towels were filthy, appearing to have come from a mechanics restroom. The sink was more black than white. The countertop was covered in its entirety with makeup, half of it spilled all over the counter. The TOILET was the ultimate shocker. Upon lifting the seat, the entire bowl was covered in FECES, water line to the top! Crystal was an Alcoholic and Drug Addict of the worst sort.

    3. Crystal has been presented as an innocent, struggling in a “degrading” job in order to better herself, trying desperately to escape her condition. Crystal LOVED her job! The only thing she didn’t like was the requirement that she be sober on the job. Crystal was rarely sober, and being sober is what she did NOT like. Crystal was also a Drug Addict, but more than that Crystal was significant Drug Dealer as well.

    Comments have been presented that Crystal was embarrassed by her topless dancing. If I had boobs that drooped down to the waist like two rolls of film, I’d have been embarrassed too. How embarrassed was Crystal by dancing, not enough to keep from dancing Nude as well. Crystal did Nude Dance Contests. In one such event I witnessed, Crystal gave all of her personalized attention to a young Hollywood Leading Man sitting at the stage. Afterwards, Crystal went over to him, kissed him on the cheek and gave him her phone number. He never called.

    THE MOST BIZARRE ASPECT OF THE ENTIRE CASE…….THE RELATIONSHIP

    1. If Opposites Attract, this is one for Shakespeare. A middle-aged Kosher Jewish Intellectual lives with another man in a house in Play del Rey. His life is saturated by the best cultural entities available to man…..Classical Music, Art, Museums, Theatre, History, Literature, and the never-ending pursuit of knowledge and a terminal degree. He is immediately drawn to a high school dropout Shiksa who can’t stop drinking until she passes out, who has no concept of intellect at any level. Then there is her personal hygiene, organization skills , housekeeping and occupation. Anton has found his Muse. He is going to turn her into a Lady, and fellow lover of the arts. Hasn’t this movie been made…a couple of times.

    2. Crystal was most grateful for all the attention she got from Anton, especially his interest in marrying her. It was a possibility she had considered. She wasn’t getting any younger, and he was very CARING and Committed. There was only thing that bothered her; Crystal suspected that Anton might be GAY!

    HOW DID CRYSTAL DIE? WHAT CAUSED HER DEATH?

    1. Natural causes are a real possibility. She was an alcoholic and drug abuser. Her physical condition was very poor. Her irises looked like they belonged to a 100 year old, a very bad sign. Actually frightening. She was very ill the week of her demise, or so it appears. People in poor health do die from the flu. She could have died from organ failure. We’ll never know about that.

    2. Homicide is an equal probability. She could have been tortured and strangled. An even greater possibility is POISONING, assuming it was a homicide.

    Poisoning could explain the moaning that the neighbors heard during the night. It could also explain the supposed moaning that another tenet claimed to have heard during the day. Poison could have been introduced surreptitiously…and by virtually anyone wanting her dead, and there are a number of potential suspects: other drug users, other drug dealers, angry customers, jealous boyfriends, etc.

    WHAT’S MOST TROUBLING HERE?

    1. CREMATION of a body that might have been the result of homicide is UNFORGIVABLE!!!
    2. Who is the person among her contacts…family, lovers, friends, etc., who wanted her cremated?
    3. DISPOSING of the ASHES by scattering them to the winds is equally UNFORGIVABLE!!!
    4. A person poisoned by Arsenic can be determined as such as long as ashes are available. The metal Arsenic will be part of the ash and can be determined as to substance and quantity by chemical analysis. Trust me, I am a Graduate Chemist!

    Reply

  4. Mitzy

    The part where the neighbors talk and say that they didn’t call the police because they didn’t want to get involved makes me boiling mad! I hope that someday, somebody doesn’t want to get involved” when THEY need help!!

    Reply

  5. Justin

    Any update on the next airing date for this episode? I can’t find a schedule by episode.

    Reply

    • unsolved

      Hi Justin – this case is in episodes SP105 on Escape. The next scheduled airing is on December 19, 2016. Please check your local listings to confirm the time.

      Reply

  6. Annie

    Was the person that told Kline his girlfriend was an exotic dancer identified AND questioned?

    Reply

  7. Want to be anonymous

    I too think the boyfriend knows more than what he’s saying. Did anyone confirm the Japan trip? I don’t think crystal would have left without letting others know especially her boyfriend. Also was time of death accurate? Why didn’t boyfriend go to her apartment when he found out her phone was off the hook?

    Reply

    • Anonymous

      Don’t act like a detective or if you know these people personally to make such a judgment, I doubt you have any skills in such things.

      Reply

  8. joey

    Any updates yet

    Reply

  9. Nancy C

    Does the reruns on tv have up to date statuses? I know the series ended in 1999. Pls help! I may have seen someone recently but need to know how up to date these reruns are kept. Thank you!

    Reply

  10. Joy

    Does anyone know what commercials Crystal was in?

    Reply

  11. Katy

    The “Crystal” Episode appeared on Lifetime HD 4-19-2016, at 5 am., on Direct TV. Does anyone know the specific city where she was born and also her age & birthdate?

    Reply

  12. Bill

    Any updates on when this episode SP 105 might air on Lifetime or Escape? It doesn’t look like the episode schedules or times have been update on the Facebook page. Thanks

    Reply

    • unsolved

      Hi Bill – the schedule for Lifetime typically updates on Fridays, and Escape updates once a month or so. Right now it looks like SP105 is scheduled for March 31, 2016 on Escape. Please check your local listings for the time.

      Reply

  13. Tommy B

    Is there anywhere online where this episode (S3E29-SP105) can be seen?

    Reply

    • unsolved

      Hi Tommy – unfortunately there hasn’t been a streaming service yet that wants to show the episodes, so for now they are only on TV on Lifetime and Escape.

      Reply

  14. Anonymous

    Do all of the people quoted in the story above appear on camera for interview in the episode?

    Reply

  15. Bill

    Thank you for your help. It appears that episode is not on any of the networks anytime soon. Is it available on a DVD or is there any other way to view it sooner? Can it be purchased? Thank you again.

    Reply

    • unsolved

      Unfortunately this segment is not currently available for purchase. Lifetime sends us new dates every week, so please check back and hopefully it will be on the list soon!

      Reply

  16. Bill

    Do you have a date for the airing and if it’s lifetime or Escape?

    Reply

  17. Anonymous

    What was the name of the unsolved mystery segment and can it be viewed anywhere?

    Reply

  18. Yvonne Waterloo

    I love you and miss you Crystal I think about you often.

    Reply

  19. Carissa

    I would like to know why Anton let so much time lapse between contact.
    Also if the body cremated was not Crystal’s then who did it belong to?
    Praying that this case gets solved.

    Reply

  20. Debbie

    Crystal was my best friend in grammer school. It upsets me every time I think about how botched the investigation went. This was foul play and sadly; justice for her untimely death most likely wont occur in this lifetime. However the person guilty of the crime wont forget what they did on that fateful day. That truth will never change and it always catches up to them, at some point.

    Reply

  21. Robbie

    What get me about this case is the police didn’t want to let anyone see her saying her body in four days was badly decompose. Second four months later the autopsy shows it wasn’t Crystal, her weight and height didn’t match. Third her boyfriend didn’t check on her for a week or maybe if I remember she suppose to had left to Japan? So the body was not Crystal then who was it and where is Crystal? All I can say a women with a name like Crystal, first three letters are CRY. The blood spilled will cry for justice. The boyfriend, police have a lot of questions to answer.

    Reply

  22. John Cain

    Strangled

    Reply

  23. Dahlia

    I believe someone killed her.

    Reply

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As used herein the word “I” or “me” or “my” refers to the registered user. “You,” “your” and “we” refers to Unsolved Mysteries and www.unsolved.com, its parents, affiliates, sponsors, successors, assigns, heirs and licensees.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE, FROM TIME TO TIME IN OUR SOLE DISCRETION. WE WILL NOTIFY YOU OF AMENDMENTS TO THESE TERMS AND CONDITIONS BY POSTING THEM TO THIS WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS THIS WEBSITE.

By uploading any photographs, videos, and/or written materials including, without limitation, captions and stories (collectively, “My Materials”), I certify and acknowledge that I wholly-own My Materials or have the sole and exclusive right to permit Unsolved Mysteries and www.unsolved.com to use, edit, publish and otherwise exploit My Materials and my name in connection with My Materials without obligation or liability to me or any other party whatsoever. We may require “reasonable proof of ownership” of the content you submit.

I hereby grant to you the non-exclusive, irrevocable and unconditional right to describe, relate, publish and/or exploit My Materials in such manner as you shall elect, in whole or in part, on your websites and in print and electronic form or in any other media now or hereafter known or devised (including without limitation, books), and in related products and services in connection with any exploitation thereof (including but not limited to clothing, bumper stickers, mugs, toys, posters and other printed materials, and any related promotion and advertising of such items), throughout the universe in perpetuity, and in any advertising, promotion and publicity related thereto in all media now existing or to come into existence in the future. I agree that you shall have the right to edit, change, add to, take from, rearrange, vary, embellish, alter, modify, revise, translate, reformat and/or reprocess My Materials in any manner you may in your sole discretion determine and to use them as you in your sole discretion may determine and to make derivative works of the same, in whole or in part, or not to use any of My Materials, without notifying me and without obligation to me; and I waive any right to inspect or approve the final display or other exploitation of My Materials now or in the future, whether that use is known to me or unknown, and I waive any right to royalties or any other compensation arising from or related to the use of My Materials. I waive any right to sue even if what I feel was created was defamatory.I hereby give Unsolved.com (hereafter referred to as “you”) the right to make visual and audio recordings of me, and I give you the irrevocable right to use such recordings as well as my name, voice, appearance, activities and experiences in connection with the website unsolved.com. Such use includes promotions, publicity and advertising.

I represent and warrant that I have the right to enter into this agreement and to grant, without the consent of any third parties, all the rights herein granted; that I have not exclusively granted or assigned or otherwise transferred such rights to any third parties; and that there are no claims, litigation or other proceedings pending or threatened which could in any way impair, limit or diminish the rights granted to you hereunder. I, on behalf of myself, my successors, heirs, representatives and assigns, hereby irrevocably covenant that I will not assert a claim or maintain an action or suit and will not consent to the assertion or maintenance by others of any claim, action or suit (including, but not limited to claims, actions or suits for invasion of my rights of privacy, rights of publicity, defamation or rights in the nature of “droit moral”) of any kind on account of the exercise by you of any of the rights herein granted or agreed to be granted to you.

I represent and warrant that if any minors appear in My Materials, I am the mother, father or duly appointed guardian of such minors or have the irrevocable permission of the parents or duly appointed guardian(s) of such minors to grant the rights set forth herein to you on behalf of such minors.
I agree to indemnify and defend you, and hold you harmless from and against any and all liability, losses, damages, costs, expenses (including but not limited to attorneys’ fees), judgments and penalties arising out of, resulting from, based upon or incurred because of the breach of any warranty, representation or agreement made by me hereunder (including, without limitation, with respect to any claims that I lack the authority to grant all of the rights (including rights of third parties and minors) herein granted). I agree that I will have no rights to terminate or rescind any rights granted to you hereunder or to enjoin the publication, production, exhibition or distribution or exploitation of any work based thereon.

IN NO EVENT WILL YOU BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING OUT OF MY USE OF YOUR WEBSITES OR YOUR REMOVAL FROM YOUR WEBSITES OF, OR DISCONTINUATION OF ACCESS TO, MY MATERIALS. WITHOUT LIMITING THE FOREGOING, YOUR WEBSITES AND ALL MATERIALS PROVIDED ON OR THROUGH YOUR WEBSITES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU DO NOT NOW AND SHALL NOT IN THE FUTURE HAVE ANY DUTY OR LIABILITY, DIRECT OR INDIRECT, VICARIOUS, CONTRIBUTORY, OR OTHERWISE, WITH RESPECT TO THE INFRINGEMENT OR PROTECTION OF MY INTELLECTUAL PROPERTY RIGHTS, IF ANY, WITH RESPECT TO ANY SUBMISSION OF MATERIAL.

This release is governed by and shall be construed in accordance with the laws of the State of California, United States of America, without regards to its principles of conflicts of law.

1.In the event of any dispute arising out of or in connection with this agreement or otherwise in connection with your websites or My Materials, such dispute shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence.

  1. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees. Each party expressly waives any right to a jury. Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction.

This agreement shall bind my heirs, administrators, representatives, executors and assigns forever. You shall have the right to assign any or all of your rights hereunder to any person, firm or entity in your sole discretion. I may not assign this agreement to any third party, and any purported attempt to do so shall be deemed null and void ab initio.

I give you the foregoing permission with the knowledge and understanding that you will incur substantial expense in reliance thereon. If any part of this agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

I am of the age of majority in my state of residence (which is typically 18 years of age in most states) and competent to contract in my own name. I HAVE READ THIS SUBMISSION RELEASE AND I FULLY UNDERSTAND AND FREELY ACCEPT THE CONTENTS AND MEANING OF THIS AGREEMENT. I AGREE TO BE BOUND HEREBY AND INDICATE MY ACCEPTANCE OF THESE TERMS BY CLICKING THE BOX BELOW. MY electronic consent to this Agreement (or to any other agreement between ME AND YOU), whether by clicking THE BOX BELOW or similar buttons provided in conjunction with any such agreement, shall constitute MY electronic signature and, according to the provisions of UNITED STATES federal law (INCLUDING, WITHOUT LIMITATION, UNITED STATES COPYRIGHT LAW), shall be of the same effect as if I had signed such agreement manually. UPON YOUR request, I agree to sign a non-electronic version of this Agreement. A printed version of this Agreement and/or of any notice given in electronic form shall be admissible in judicial, administrative, or arbitration proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated.

Complaints about content, including complaints arising state or federal law involving the unsolved website should be made to unsolved@unsolved.com or at Unsolved Mysteries, 4303 W. Verdugo Ave., Burbank, CA  91505.  For questions regarding Unsolved’s compliance with the Digital Millennium Copyright Act please see our DMCA policy [https://unsolved.com/dcma-agreement/]

 

PRIVACY POLICY

Cosgrove Meurer Productions, Inc. (“CMP”) provides www.unsolved.com (the “Website”) and related services for your personal non-commercial use only and subject to your compliance with this Privacy Statement and Cosgrove Meurer Productions, Inc. Terms of Use Agreement. Please read this Agreement carefully before using this Website. Your use of this Website constitutes your acceptance to be bound by this Agreement without limitation, qualification or change. If at any time you do not accept all the terms and conditions of this Agreement, you must immediately discontinue use of this Website. This Agreement sets forth Cosgrove Meurer Productions, Inc. policies with respect to its operation of this Website.

Certain products or services offered by this Website may be governed by additional terms (“Additional Terms”) presented in conjunction with those products or services. You must agree to these Additional Terms before using those areas or Cosgrove Meurer Productions, Inc. Services. The Additional Terms and this Agreement shall apply equally. In the event of an irreconcilable inconsistency between the Additional Terms and this Agreement, the Additional Terms shall control.

YOU MAY NOT USE THIS WEBSITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THIS AGREEMENT AND/OR ANY APPLICABLE ADDITIONAL TERMS. YOUR ACCESS TO THIS WEBSITE MAY BE TERMINATED IMMEDIATELY IN COSGROVE MEURER PRODUCTIONS, INC. SOLE DISCRETION, WITH OR WITHOUT NOTICE, IF YOU FAIL TO COMPLY WITH ANY PROVISIONS OF THIS AGREEMENT AND/OR ADDITIONAL TERMS, OR FOR ANY OTHER REASON, OR FOR NO REASON.

This Agreement informs you of Cosgrove Meurer Productions, Inc. practices with respect to the online collection, use, and disclosure of personal information from the Website. Personal information is information that allows us to contact you (such as email address, home address, or telephone number) or other information that, when linked to your name or contact information, allows us to personalize your visit to our Website by providing you with information that suits your interests.

DATA WE COLLECT

Personal Data
 

We collect information (whether online, by phone, or by paper) that enables CMP to identify or contact you (“Personal Data”) to carry out our business purposes.  CMP Sites collect this information for a variety of business reasons, including but not limited to, providing tips, registering for an CMP event or program, purchasing CMP products or services, or otherwise interacting with CMP.
 

The types of Personal Data we collect include, but are not limited to:
 

Personal data is not collected without your providing that information to us.
 

Non-Personal Data
 

We collect information (whether online, by phone, or by paper) that does not directly identify you as you interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect includes, but is not limited to:

 

HOW CMP USES YOUR DATA

In addition to the uses described above, we use your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to:


Personal Data
 


Non-Personal Data


We use Non-Personal Data to improve the usability of our Sites and for other business reasons. We or other third-party companies also use the Non-Personal Data to provide advertisements and targeted advertisements to you (ads based on the Non-Personal Data). We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select an advertising link or other link that takes you to sites not operated by CMP, you may be subject to the privacy policies of these third-party sites.

PERSONAL DATA COLLECTED FROM THE UNSOLVED APPLICATION

We may also obtain demographic and other personally identifiable information (such as your name, email address, password and PIN) that you voluntarily give to us when choosing to participate in various activities related to the Unsolved Application, including chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. 

 

If you do not turn off your phone’s location services, you may send us your geographic location.  If your camera roll is set to share, you may make your camera roll available to us.  If you have signed up to receive push notifications, you will receive those from the Unsolved Application.

 

HOW WE SHARE YOUR DATA

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:


Your email address will be used only by the CMP, its entities and CMP vendors performing member services, or offering products on CMP’s behalf.  CMP does not sell or rent email addresses to anyone outside the CMP, nor does CMP share email addresses to unrelated third-parties, affiliates, or CMP members.  CMP also shares your email address with third parties to enable CMP to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.  Finally, CMP shares email addresses with third parties as necessary for CMP to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.

 

HOW YOU CAN MANAGE YOUR DATA WE COLLECT

You can manage your profile and email preferences, including “opting out” of email by contacting us. If you prefer to receive hard copy mailings only from CMP, you can contact us and request to have your name and address removed from the list we provide to third parties.

 

For California residents, please consult the “California Privacy Rights” section for additional considerations. 

 

Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law.  You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.

 

CALIFORNIA PRIVACY RIGHTS

In addition to the rights as explained in this Privacy Policy, under California law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year).

 

To obtain this information please write to us at:

 

Unsolved

4303 Verdugo Ave.

Burbank, CA  91505

 

 Attn: CMP -- California Privacy Law.

 

Please include your full name and address.

 

CANADIAN ANTI-SPAM LAW

CMP complies with the Canada Anti-Spam Law which requires you to opt-in to receive unauthorized Commercial Electronic Messages (as defined under the Canada Anti-Spam Law).

[DO WE DO THIS??]

 

HOW WE PROTECT PERSONAL DATA

CMP implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for membership directories, membership lists and registration lists, and the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

 

Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, CMP cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. If you have questions about this Privacy Policy, please contact us.

 

Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data.  To help you protect your privacy, these Sites have tools to help you log in and log out.

ACCESSING, CHANGING AND DELETING PERSONAL INFORMATION

We rely on you to update and correct your Personal Data.  If you are a user of our Sites, subscriber to [CMP product], purchaser of CMP products and services, you can review, update and correct your information directly on CMP’s website or by contacting us using the information in the “Contact Information” section below.

 

Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  This may include retaining your Personal Data indefinitely, even after you are no longer a CMP member, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements.  

 

Please note that you can request, at any time, that we delete your Personal Data.  All requests must be directed to the contact in the “Contact Information” section below.  We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other members, individuals, or third parties.  When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if CMP determines that it is not practical or possible to delete it.

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data.  By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below.  We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Cosgrove Meurer Productions, Inc. is the owner of this Website and retains all ownership rights to the information collected at this Website. Cosgrove Meurer Productions, Inc. reserves the right to change, modify, add, or remove provisions of this Privacy Statement. Any changes to this Privacy Statement will be posted here, and we encourage you to check back from time to time. In addition, Cosgrove Meurer Productions, Inc. will notify registered users of changes as they occur.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org. Your use of the site constitutes your agreement to accept cookies, beacons and third-party advertising. Cosgrove Meurer Productions, Inc. assumes no responsibility for third-party ads.

ARTICLE 1. Personalization
1.1 We may use the contact information you give us to better tailor your Website experience to your interests, and to send you information about Cosgrove Meurer Productions, Inc. and its services as well as promotional material on behalf of some of our partners. We may use other information that you provide to us to show you content in which you may be interested and to display the content according to your preferences. We will also share this information within Cosgrove Meurer Productions, Inc. in order to enhance your experience on this and other Cosgrove Meurer Productions, Inc. Websites.
1.2 In addition, we may share this information with advertisers or other third parties that are not part of the Cosgrove Meurer Productions, Inc. family on an aggregate or other basis that does not disclose your identity or contact information.

ARTICLE 2. Online Surveys/Contests
2.1 From time to time, we may conduct online surveys and contests. These may ask you for contact information (like name or email address) and demographic information (like zip code or age).
2.2 We may use this contact information from our surveys and contests to provide you with information about our company and promotional material on behalf of some of our partners, and to contact you when necessary.

ARTICLE 3. Shopping/Commercial Services
3.1 This Website may offer shopping services, which may be offered by us or by a firm that operates a store under contract with us. If our Website offers shopping or other commercial services, you will use a customer order form to request information, products, and services. The order form will ask you to give us contact information (like name or email address), financial information (like account or credit card numbers), and demographic information (like zip code or age).

3.2 We will use the financial information that you provide to bill you for products and services. By giving our Website your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company in order to confirm and fulfill your order.

3.3 We will use contact information from the order form to fulfill your orders. We may also use contact data to get in touch with you when necessary. We will not otherwise use or distribute your financial information without your prior approval.

ARTICLE 4. Public forums
4.1 This Website may make available chat rooms, blogs, forums, message boards, and news groups. Please remember that any information that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Information disclosed by you or by others enters the public domain and may be freely used by any other persons or entities using the site.

ARTICLE 5. Information Sharing With Third Parties
5.1 From time to time we may enter into a special relationship with another company that is not owned by Cosgrove Meurer Productions, Inc. to provide additional features at this Website. These special relationships may include “powered by” partners, business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). These might include, for example, pages that share our name and that of another entity. You should look for a specific privacy statement on any such co-branded page. Any personal information that you provide when signing up at one of those co-branded pages may be shared with our third party partner. You should also check our partner’s website for information regarding its privacy policies.

5.2 Also, the nature of some features of our Website may require that we share personal information about you with persons or companies outside of Cosgrove Meurer Productions, Inc. For example, this may occur at a feature that enables you, via our Website, to ask questions of persons or entities that are not part of Cosgrove Meurer Productions, Inc. By responding to those features of the site, whether by email or direct entry of information on our Website, you are consenting to our transferring that information to such persons or entities.

5.3 With respect to specific registration modules, like contests, we may disclose personal information collected, and we may post a conspicuous statement on the registration module to the effect that we will be disclosing the information collected with third parties.

5.4 Finally, we may share any of the information collected from you with these other non- Cosgrove Meurer Productions, Inc companies in an aggregate basis. The aggregated information is not linked to any information that can identify you.

ARTICLE 6. IP Address and Log Files
6.1 We may use your IP address to administer our Website, to help diagnose problems with our server, to analyze trends, to track users’ webpage movements, to help identify you and your shopping cart, and to gather broad demographic information for aggregate use.

ARTICLE 7. Cookies
7.1 This Website may use a standard technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help our Website to recognize your computer’s browser as a previous visitor. This information allows us to customize delivery of information. For example, our Website may use cookies to save and remember registration information or preferences that you may have set while browsing the Website, to keep track of your shopping cart, to ensure you don’t see the same ad content repeatedly, to deliver content specific to your interests, and to save your password so you do not have to re-enter it each time you visit our site. We use cookies only to gather information as indicated in this policy.

7.2 In addition, on occasion our site may also set a “session cookie” which helps us administer the Website. The session cookie expires when you close your browser and does not retain any information about you after it expires.

7.3 Finally, we may also use an ad network provider to help present advertisements on this and other Cosgrove Meurer Productions, Inc. websites. This ad network provider, like other advertising service vendors, uses cookies, web beacons, or similar technologies on the hard drive of your computer to serve you advertisements tailored to interests you have shown by browsing on this and other sites you have visited, and to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, the provider collects non-personal data such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. The use of cookies, web beacons, or similar technologies by these ad network providers is subject to their own privacy policies, not ours, and Cosgrove Meurer Productions, Inc. assumes no responsibility for the collection or use of such information.

ARTICLE 8. Banner Advertising
8.1 We have contracted with an ad-service to place banner advertising on our Website. All of the data provided and generated by the ad-server software remains in our possession. This feature of our Website may, on occasion, set “cookies” on your computer. Any information collected or stored by the ad-service or the cookies is treated in the same manner as other information described in this statement.

ARTICLE 9. Children’s Personal Information
9.1 Consistent with the Children’s Online Privacy Protection Act:

9.1.1 This site does NOT collect, use, or disclose personal information (including online contact information) of children under the age of thirteen (13).

9.1.2 In the event that a child under the age of 13 attempts to register on our site, we will NOT accept the registration and will delete information received from the child.

9.1.3 In the event that a child posts personal information in a public forum such as a chat room, we will attempt to delete that information once we become aware of it.

ARTICLE 10. Security of Your Personal Information
10.1 Cosgrove Meurer Productions, Inc. employs reasonable security measures consistent with standard industry practice, for information collected through this Website. We believe that we have adequate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of the information we collect on our Website. We also use internal protections to limit access to users’ personal information to only those employees who need the information to perform a specific job.

ARTICLE 11. Sale or Merger
11.1 If this Website is sold to, or merges with, another company not owned by Cosgrove Meurer Productions, Inc., you should expect that some or all of the information collected from this Website may be transferred to the buyer/surviving company. If so, CMP will seek to obligate the acquiring company to use any personal information transferred by this Website in a manner consistent with this statement, but cannot guarantee that it will be able to impose that requirement or that the acquiring company will comply.

ARTICLE 12. Legal Process
12.1 You should be aware that Cosgrove Meurer Productions, Inc. may be required to disclose your personal information to the government or third parties under certain circumstances, such as in court or regulatory proceedings.

ARTICLE 13.  Contacting the Website

13.1        If you have any questions about this Privacy Statement, the practices of this Website, or your dealings with this Website, please contact us at: unsolved@unsolved.com.

ARTICLE 14.  general information

14.1        Choice of Law:  This Agreement and the Additional Terms shall be governed by, construed and enforced in accordance with the laws of the State of California , as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles.

14.2        Choice of Forum:  You agree that any cause of action you or Cosgrove Meurer Productions, Inc. brings to enforce this Agreement and/or the Additional Terms, or in connection with any matters related to this Website and/or the Privacy Statement, shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees.  Each party expressly waives any right to a jury.  Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction. 

14.4        If any provision of this Agreement, or the application thereof to any person or circumstances, is held invalid or for any reason unenforceable then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of this Agreement shall remain in full force and effect.  The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.  Unless expressly provided otherwise, this Agreement is the entire agreement between you and Cosgrove Meurer Productions, Inc. with respect to the use of this Website and shall not be modified except in writing, signed by an authorized representative of Cosgrove Meurer Productions, Inc.

ARTICLE 15.  European Union and Other Foreign Nations

15.1        This Website is governed by and operated in accordance with the laws of United States of America and is intended for enjoyment of residents of the United States.  Cosgrove Meurer Productions, Inc. makes no representation that this Website is governed by or operated in accordance with the laws of other nations.  By using this Website and submitting any personal information, visitors from outside of the United States acknowledge this Website is subject to U.S. law, consent to the transfer of personal data to the U.S., and waive any claims that may arise under their own national laws.