The Mysterious Disappearance of Dale Kerstetter - Unsolved Mysteries

Did a missing employee steal half a million in platinum from a glass plant?

Dale Kerstetter

Missing:

Gender: Male
DOB: 3/7/37
Height: 5’4”
Weight: 130 lbs.
Eyes: Blue
Hair: Brown/gray; receding hairline

CASE DETAILS

Saturday, September 12, 1987, began as a typical work day for Dale Kerstetter.   The 50-year-old security guard and maintenance man had worked for 27 years at the Corning Glassworks plant in Bradford, Pennsylvania.   At 11 PM.,   Kerstetter began his shift as a weekend security guard.   That night, $250,000 worth of platinum pipe vanished from the plant and Dale Kerstetter was never seen again.   Pound for pound, platinum is one of the most precious commodities in the world.   After Dale Kerstetter disappeared, authorities were mystified.   Was Kerstetter the unwitting victim of a robbery or had the engineered the heist himself?

His truck was found abandoned

By all accounts, Dale was an ordinary man who was loved by his family and respected by his employer. His son, Al, remembered him as being very compassionate:

“He’s just a great father.   I mean, there wasn’t a kid in the world that wouldn’t want to have him as their dad.”

On Sunday morning, September 13 th , security guard John Lindquist arrived at 7:00 AM.   He expected to find Dale waiting to be relieved:

“He usually sat right inside the door and he wasn’t there.   So I walked in the cafeteria and I see his lunch pail sitting on the table.   I happened to pick up the newspaper and there were the keys.   So then I looked in his lunch pail, and I see that… everything was there.   He hadn’t eaten.”

He left keys, a packed lunch, and cigarettes

Later that morning, Dale’s pickup truck was discovered in the plant parking lot.   Police were called in to investigate.   The truck yielded a number of clues that suggested Dale had not disappeared voluntarily.   His keys were still in the ignition, and he left behind a full carton of cigarettes, an empty gun holster from his .22-caliber pistol, and his daypack.

That afternoon, the sheriff’s K-9 unit was brought in to track Dale’s movements in the 112,000-square-foot factory.   The dogs led police to the second floor.   This was the site of the plant’s glass furnace, also known as “the tank.”   The tank contained the valuable platinum pipe but was not part of Dale’s normal security rounds.   Even though Dale’s scent was found near the tank, he was nowhere in the building.

Security cameras captured a masked man

The investigation next focused on the three security cameras that monitor the factory around the clock.   Personnel manager, Patrick Foley, was disturbed by what the cameras had recorded:

“The first thing I saw was a masked man in the back of the plant in the one area.   When I saw the masked man on the tape, I was very alarmed.   At first I thought… there’s been some foul play, Dale’s involved in foul play, and he probably is missing.   And then Dale Kerstetter came back and met this masked person in the back of the plant.   I had a very empty feeling in my stomach.   I said, ‘What on earth?’   And then, as I continued to review the tapes, I saw the masked person come back out and go up to the tank area, then I was extremely anxious because at that time I realized that not only do we have a missing employee… there was a good possibility that we had missing platinum in the plant.   Whoever removed the platinum from the tank was extremely familiar with the plant, everything in the plant–they knew exactly where to go.”

Police could not tell if Dale was being coerced or if he was part of the heist.   At one point he looked directly into the camera.   Was Dale signaling for help?   Or was he coolly flaunting his crime?   Patrick Foley was sure he knew the answer:

“I think the fact that he did everything in front of the cameras was once again just Dale Kerstetter saying to us, ‘Look, hey, here I am.   I’m taking your platinum and there isn’t a thing you can do about it.'”

Was Dale a victim or was he in on the heist?

However, Wendy Kerstetter believed her father was an innocent victim.   According to her theory, Dale heard or saw the masked intruder and went to investigate:

“If he had planned on taking off anywhere, why would he bother packing a lunch? I mean, just little things like that.   And a whole carton of cigarettes, and he smoked all the time.   I mean, he would’ve taken his cigarettes.”

Another theory places Dale at the center of a bold and premeditated robbery.   Inspector Max J. Bizzak of the Pennsylvania State Police was one of the lead investigators on the case:

“Through our investigation we determined Dale Kerstetter was approximately $30,000 to $40,000 in arrears on various payments–trailer payments, vehicle payments and, different bills which he had owed throughout the area.”

Whether Dale Kerstetter committed the crime or not, his daughter Wendy and the rest of his family are anxious to know if he is still alive:

“He had six kids, two grandkids.   And to do something like that and take off, and not call any of them–you know, just take off and never talk to your kids again? I just…   can’t believe it.”

Dale Kerstetter is 5’4″ tall and weighs 130 pounds.   He has blue eyes, brown and grey hair and a receding hairline.


Watch this case now on Amazon Prime in season two with Robert Stack and in season six with Dennis Farina. Also available on YouTube with Dennis Farina. Various seasons available now on Hulu.

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65 Comments

  1. Shawn

    If Dale was shot at the plant there would have been blood and other body residue at the crime scene. So he must’ve either been take. Away from the plant and killed or must’ve been knocked unconscious and thrown into the glass furnace. I say this because if he wasn’t why didn’t the dog detect his scent away from the location he was supposedly heading towards or even towards the back of the plant? If he was knocked out and placed inside the bag supposedly containing the platinum metal the dog should have followed his scent toward the gunman’s awaiting vehicle. The feeling I get is that Dale was unaware of the crime unfolding before him and was an unfortunate victim of foul play. I say this solely for the fact that Dale foiled an “incident” at the plant previously where hot glass was dripping onto the tanks of a forklift. He prevented damage to the facility. That might have otherwise would have been covered by the plants insurance. Dale be directly or indirectly involved is the perfect alibi for the crime committed. Dead men telll no tales. RIP Dale.

    Reply

  2. Shawn

    I would never want to image the suffering that his children had to endure. Hopefully his remains or what’s left of them, if any are found and he’s given a proper burial.

    Reply

  3. Bill Blaski

    I believe Dale was double crossed and shot. I believe they placed his body in the bag and wheeled him out. I believe they would’ve drained the furnace and checked for bone fragments or human composition. Too much time has passed. I hope someone comes forward to help Dales family

    Reply

  4. Jen

    *typo—Evelyn passed away in 94

    Reply

  5. Jen

    His mother passed away in 2001, never knowing what happened to her son.

    Reply

  6. Denise

    Based on what little we know, it’s possible he was approached by someone working with an organization overseas or even locally (United States) and to garner cooperation, he was promised money. Once he was no longer useful, he was smuggled out of the country and dropped in a remote area overseas where he could not be identified. It’s also possible he was approached by a former or current factory employee with the promise of a cut, and again, once Mr. Honest AKA Dale K. served their purpose, was killed somewhere between here and Norway, and dropped by the railroad tracks. The platinum was used for the production of something. If Dale was in on it, he may not have been aware of the statue of limitations on this particular crime, but I think it is unlikely. Of all the scenarios I can come up with, I think he has been dead for decades after being used to facilitate the successful procurement of the platinum.

    Reply

  7. Anonymous

  8. Anonymous

    The eerie thing is, everyone is so calm. On the footage, Dale seems to strut, not walking tense or hightened emotionally (I’d be freaked). He was happy in his job as a Trade’s Worker, then he was transferred to a night watchman position with a $5-7k/yr paycut! I’d be PISSED. He possibly wanted revenge on his employer and planned all this. But, that would mean he’d never see his family again. Maybe the robbers were working for the people he owed $$$ to? Maybe he owed money to the wrong people? They might have killed him after they took the platinum, idk. This is an interesting case for sure.

    Reply

    • Chris

      You do realize that the surveillance footage shown in the segment is not the actual footage. Robert Stack’s narration states it was recreated for the segment. So you can’t go by anything seen in that footage.

      Reply

  9. Anonymous

    Unsolved Mysteries,

    Just curious why you weren’t able to show the real footage on the show? You were able to for other cases. Can I assume it was because the investigators needed to review it themselves and couldn’t hand it over?

    I ask because I’m surprised they wouldn’t let you broadcast the real tapes…Perhaps someone in the audience would have noticed Dale’s gestures on the video.

    Reply

  10. Anonymous

    PS: I forgot to mention, the person in question goes under the same first and last name initials. D.K.

    Reply

    • AH

      The statue of limitations is up, he can’t go to jail for it. Please alert your local authorities. Dale’s family has been longing hard to find the truth. He’d be in his late 70s today. You absolutely may have found this man. Please do anything necessary.

      Reply

  11. Anonymous

    After seeing the show, my thought is that it is likely that he is totaly innocent . Very surprised that many are convinced he is guilty. Im my opinion there is no clear evidence of involment. Just because he walks with the masked could just mean he is not willing to risk his life for the corning company or an insurance company (what I would do myself). He looks right at the camera… as a taunt? thats crazy. If anything he is showing he knows the camera is there and if antthing indicates he is not involved

    Reply

  12. Anne Owrenn

    An unidentified male was found dead on a Railway in Moss, Norway at september 1987. He looks like Dale Kerstetter. May Kerstetter have for some reason escaped to Norway? This man has never been identified og Norwegian authorities.

    Reply

  13. Damn Dale

    He would be 80 years old today if he is alive might be an inside job

    Reply

  14. Markus

    I think dale was found in norway, im not really sure click this link:http://www.tv2.no/nyheter/8989776/
    In norway they made a documentary on a mysterious man that Like dale not long time ago, he was found 10 days after dale went missing
    He was arround 167cm ( arround 5″4″)

    Reply

  15. Arkana

    Ok. No reply to wich kind of cigarettes he smoked….

    I am asking, because there was found a man dead on the railtracks, in Norway, near a port; Just a little more than a week after Mr Kerstetter went missing.
    It might just be a wild guess, and it is most certainly not the same person, but….
    They appear to look quite similar and being around the same age of eachother.

    Has Mr Kerstetter fled on a ship to europe? And from a port in northern Germany, caught another ship to Norway, buying himself some second hand clothes first?
    And then unfortunately fell under a train and got killed?

    It is a wild theory, but. The dead man in Norway, has not been identified! Just a short time ago, they managed to extract DNA from the dead guys belongings.

    Thrity years has gone almost. Has the proper police authorities contacted eachother, just to exclude the possibility?

    The case regarding the dead guy, “Kambomannen”, is featured on norwegian TV2, this spring.
    Is there not a good deal of similarity, between the two?
    http://www.tv2.no/nyheter/9023014/

    Reply

    • A.H.

      Wow. I read this article (in translation), the photo absolutely looks like it could be Dale, and they found cigarettes around there. No sightings of him since he went missing, and who in Norway would have known he was a missing man?

      Unsolved.com, I think this is a solid lead. Is it possible to pass this tip onto the appropriate authorities?

      Reply

  16. Arkana

    What type of cigarettes did he smoke?

    Reply

  17. Angie

    This is so obvious to me. Dale had nothing to do with this and was killed the night of the crime. He was forced into the furnace.

    Reply

    • Shawn

      I would agree he was put into the furnace. Considering that the K-9 dog picked up his scent at that location. But I doubt he went in willingly. He was most likely killed buy the gunman and his remains were thrown in the furnace to destroy any evidence.

      Reply

  18. Angie

    This is so obvious to me. Whoever came in to rob the place of platinum killed Dale. I believe he was forced into the furnace.

    Reply

    • Ray

      Exactly what i was thinking. Guessing me maybe told someone about the platinum and they made a plan to steal it and he was double crossed, or an employee wore a mask, got in there and he thought he would be okay if he cooperated and didn’t try to be a hero. At some point the robber just offed him and got rid go the body. If the furnace was big enough to take a body, it’s sadly the most logical thing for the thief to do. Wonder if they grabbed any ashes or did residue swabs of the furnace to test it. (If that type of testing is even possible)

      Reply

  19. Chanita

    U People need To Stop Worring About That Damn platinum and Focus On Trying To Find Dale The Man Was Brutally Murdered In Cold Blood! Why In The Hell Would He Do Something Like That? I Think All Of U Need To Get out There And Do Your Damn Jobs And Stop Neglecting This Poor Man And Help His Family Learn The Truth!

    Reply

  20. Chanita

    I Think Dale Was Abducted He Probably Was Taken At Gun Point I Don’t Think He Did It That Masked Man Might Have Been A Co worker That Told Dale To Steal The Glass pipe And Dale Might Have Been Murdered Afterwards!

    Reply

  21. Mr Cumfart

    Dale died in 2008 in Belize as a wealthy man

    Reply

  22. Chanita

    Why Would He Do Something Like That ? I Think Dale Was Murdered!

    Reply

  23. jon baptiste

    Dale was probably involved and in contact with Penny. Birds of a feather.

    Reply

  24. Kenda's Sidekick

    Did Live in Albuquerque report his suspicions to Unsolved Mysteries and local authorities? Was the D.K. who lived near him ever investigated? Also, the boss/manager sure was quick to throw suspicion Dale’s way. Was he thoroughly checked out? Could he and the unreported maintenance man have pulled the heist, taking Dale hostage because he recognized him.?

    Reply

  25. A.H.

    I’ve always told myself…I hope he was in on it. Better if he wasn’t an innocent man killed.

    Here’s why I think Dale was in on the robbery

    -Obviously enough, there was a lot of money to be made and he was in debt. As for his family saying it wouldn’t be like him to run off, it happens more often than you think. His daughter Penny even said that all the kids moved across the country, so it’d be hard for him to find them. Also, the security videos suggest that Dale and the intruder planned this out. Just the way they walk in the camera’s view, and it looks as though the man is pretending to have a gun. Remember, the masked man was walking alone in the first video shot without a gun. Surely, he’d have it out, knowing security was around. Also, why would Dale’s keys be in the truck if he was abducted/murdered? I doubt the masked man would stage that himself. There were no signs of a struggle there. Dale also didn’t check in the headquarters, which was a duty every hour. Something tells me he was planning this all along.

    Reply

  26. LittleChicago

    This is my great unlce actually. I remember growing up and having my grandma tell me this story.

    Reply

  27. Live in albuquerque

    To A.H. all the above is true, the guy fits the discription to a tee. I doubt that the authorities are still interested in apprehending this fugitive. Platinum at the time of the robbery may have been worth 250,000 dollars. But if it were held onto for a couple of decades. In today’s market it is worth 3 times that. Also, if sold off little bits at a time, the smart thing to do. All it took was ingenuity, sitting tight, changing states, becoming “a normal citizen”, the guy got away with it.

    Reply

  28. Live in Albuquerque anonymous

    I suspect that a neighbor fits the discription of this man. Age, height, demeanor, very secretive, has no friends, smokes excessively, elusive. I know that this can discribe just about anyone. He lives in a senior housing apartment. Sometimes goes away for two or three days at a time?

    Reply

  29. Jen

    I wonder if this will ever be resolved. After all this time,no sightings or no contact with family….I would lean towards his being deceased.

    Reply

  30. Anonymous

    I believe it likely he was involved in some capacity. It makes no difference what kind of a father he was or if he was an alcoholic. People involved in criminal activity can come from all walks of life, all intelligence levels and can have the most obscure of motivations. Dale would be almost 80 now and I could easily imagine a scenario where he fled to some Latin American country and lived out his days well off the grid and anybody’s radar screen.

    Reply

  31. charles

    It makes no sense that Dale would not have contacted SOMEONE in his family if he were still alive, as the statute of limitations has long since run out for punishment for the crime. If he stole the platinum, flew to Australia and waited, well the wait is over. I think he is a victim one way or the other, perhaps he was supposed to assist or allow the theft and get a small cut of the profits, but the thieves found it easier to just kill him to guarantee his silence and keep all the money. He doesn’t appear to be a mastermind type person to initiate this kind of caper. If involved at all I think he was coerced to help with the promise of getting a cut and the in satisfaction of getting back at the company that screwed him and his fellow employees out of their salaries. I think he is dead. I think his body was thrown into the platinum processing furnance. Platinum melts at an incredibly high temperature, like 3500 degrees F. A melted mass of platinum would be quite higher even than this temperature, as it has to be fluid enough to work with, so any biological material in the melt would be completely, absolutely, and wholly consumed. Everything except the calcium phospate of the bones would be boiled into a gas and released to the atmosphere. The bones would be melted and the calcium would be intergrated into whatever other trace metals was in the melt. The phosphorus would either be boiled away or become a trace metal in the melt as well. There would be nothing to conclude that a living thing had existed from the metal, unless the entire batch was saved and tested using sophisticated instruments to determine any unexpected deviation from whatever the smelting was supposed to contain. This would be one of the best ways to dispose and hide a body. I think what is left of Dale resides in some landfill in some electronic equipment scrap device, long since buried or else in a thousand such devices using the recyled metals or someones’ catalytic converter.

    Reply

    • Do Hong

      I believe you are right. Everything points to him being pushed in the furnace and disposed off in that manner. I believe a familiar voice may have called his name and he confronted him. The masked man stated who he was and said we are going to steal the platinum, you are either with us or against us. Dale complied and assumed he would be let go with a little shut up money. The masked man and his cohorts, which I assume there were, used him as a scapegoat. Hence the reason we are debating the possible scenarios 30 years later.

      Reply

  32. Johnny

    Shawn
    You make a good point about the furnace. I guess the police didn’t find anything with Dale inside. They found things in the Bocks case. Must have been a nightmare Dale’s situation. He was a veteran of the plant. Could he have made a run for help or knew a place to hide in the labyrinth. Interesting to think but he probably was at gunpoint. There was probably a few other people at the plant. Maintenance or cleaning crew etc. It’s a difficult case to solve.

    Reply

  33. Shawn

    It sounds like they killed him that day by putting him in the furnace since the dog tracked him to there and he is still missing

    Reply

  34. Johnny

    My theory probably that Dale saw the masked man as he entered the plant. The masked man walked to the platinum pipe area to steal it and Dale confronted him. Another masked man out of sight walked from his hiding area and had Dale trapped at gunpoint. Dale had 27 years at the plant and would have known most of the workers. He has a family including 6 kids. Dale would have complied like many victims do to save their life. A few of the posters made some good points about Dale knowing the perpetrators through mannerisms or voice. The final scenario was Dale helping the men under duress and then being captured and later killed at another location. They were afraid Dale would identify them. I think Dale would have contacted his family if he was alive. Most likely, the perpetrators represented a former employee plus an inside man currently at the plant. I think they can solve this case although it has been cold for many years.

    Reply

  35. Tree

    I believe him looking square into the camera was a mute, desperate plea for help. Corning using his debt as a way to show likelihood of guilt is ridiculous. 30 or 40k is nothing..he could easily file bankruptcy. And what about the fact that the masked person wheeled out something in a large bag? This unfortunate employee was murdered right there.

    Reply

  36. Anonymous

    My thought is if he was looking into the camera to taunt them why not wave flip the camera off ect … Just looking to me dosent mean taunting in my opinion … And if he was involved and want to taunt them why act as tho he wasn’t involved ??

    Reply

  37. Ben Johnson

    Clearly a victim. He was NOT a new employee, knew the value and wouldn’t know what to do with platinum. He was a security guard who didn’t give a s**t about anything but his comfortable schedule. Alcoholics don’t like change. And his stare/look directly into the securiry camera was was him knowing that police would see all of this and how he wished they could see him now. He was murdered.

    Reply

  38. Dayle Kerstetter

    He was an abusive alcoholic.

    Reply

  39. kilmo

    I don’t know about this one. I do not feel like he is involved, but who am I to say? He just seemed like a simple man, so not exactly a man that would not slip up at some point. Him returning to the robber is something victims do all the time.. they feel like if they do what they are told they have a better chance at getting out alive. The robbers most likely took him with them, just in case they ran into an issue leaving the plants location, they at least had a hostage that could buy them an escape. This most likely involves multiple people, so even though this is an older case… people just can’t help themselves and they end up telling their story to somebody. So hopefully some more information will come out at some point.

    Reply

  40. Mariah

    Has he been found at all? This story capture me I lived in that town for a few years

    Reply

  41. Anonymous

    I forgot to add in my previous comments that the plant was sold to another company not too long after the robbery and the new owners went out of business and shut the plant down.
    thank you

    William Mc cartney

    Reply

  42. Scott N.

    William:
    Your sayin that Corning killed Dale in order to steal its own platinum? Really? $250,000 is nothing to them strapped or not and his pension was part of a pension fund, not Cornings money. Crazy theory.

    N. Carden:
    The show clearly stated that the video was a recreated by them. It’s not the original.

    Reply

    • william mc cartney

      The company cut the wages drastically of all of its employees
      Stripped the pensions of most of its loyal retired employees
      Hired a new person to report the security guards check ins
      Failed to properly train the new employee of the proper phone numbers
      and actions to take on any emergency or unusual situation.
      .i can not .believe a company that was in business as long as Corning Glass.could
      or would accidently overlook the proper training of this individual.
      I also believe that it was no accident that the company whithheld information that another employee was working in the plant on the same day and shift that the robbery occurred.
      the company has another plant in the elmira ny..region that the company also has uranium stored in the plant and could have slipped the missing metal in to with out suppecion.over time. that would explane why the metal never appeared up fo sale.
      even if the company .has never been been found guilty it should be held responsible and pay his wife and family for the loss of thier loved one because of the mistakes in training and withholding infomation from the invesitgators and the insurance company
      OJ simpson was found not guilty but .had to pay his wifes familly and i believe this is
      the same situation.

      thank you
      William Mc Cartney
      a simuilar case.

      .
      .

      Reply

  43. william mc cartney butnthat does not alter

    corning glass company appeared to be very financilly strapped to take away the pensions ffrom so many loyal employees over a very mimor mistake by the retired employees.
    there was another employee working in the building that night of the robbery why was this imformation not disclosed to the police.
    the employee the electrician on duty in the plant that night was never questioned by anyone about the robbery why because the company withheld this information and it appears the company may have staged the robbery for the insurance claim and moved the metal to there other plant easilly with out detection a very good friend of mine and disclosed this information to me recently before he passed away i believe this case should be reopened and corning glass should answer why they witheld this informationto the police. thank you brother of one of the employees please excuse my typing i am on a very bad computer that has seen its beter days ans that does not change the imformation i am disclosing

    Reply

  44. n. carden

    You can see clearly in the video that Dale and the masked man are not walking side by side—which is odd, but notice what the masked man’s right arm is doing. It is parallel to the floor and appears to me that Dale was walked at gunpoint. As far as knowing exactly where to get the platinum rods, Dale might have told him under duress, or the guy was a former or current employee (or relative/friend of an employee) of the plant and knew where it was located. If he was an employee, that might explain why he didn’t care if he went by the camera masked. Also, perhaps Dale recognized the voice and confronted the guy, so he decided to kill Dale. Why he would not just leave the body there behind equipment or something is a mystery though. With all the evidence, it would be hard to believe that this man was a partner in crime to the masked man. For another thing, watch the way the masked man walks before he is pushing Dale to walk out. He has a bounce that would indicate youth, at least low 30s and it would be unlikely that an older man with so many kids (Dale was 50 and looked it) would be chosen to pair up with him. I also believe that there are others who remained outside to wait for the stolen property and not be seen on the cameras. All they needed was one inside contact to pull this off. The show did not say if they checked backgrounds on the other employees or talked to them at all. What about outside security? Was there none? Was there any activity on any banks for Dale? When he looked in the camera face on he appeared to be saying “Help me!” If I were a family member or friend of the family, I would be upset with that manager who implyied that Dale was thumbing his nose (in the camera) and the plant by stealing from them. This case ought to be reopened to have some fresh eyes on it.

    Reply

    • Anonymous

      Yeah I always wondered if they reopen this case… Does anyone have this video. Seems like a mystery to find any of these original shows.

      Reply

    • Nick

      It seems to me that dale was probably murdered. They use is debt as a motive for him to be involved. The man disappear off the face of the earth. He didn’t settle his debt with the money. So that doesn’t hold water. Second is if he were involved he could have acted as if he were in fear for his life while he was in view of the cameras while actually letting the robbery take place. Then there would be no reason to disappear. Third is if he was involved why leave every possession he had that day there. I believe it was a employee or former employee that dale probably knew. So they had to kill him. They kidnapped him and killed him elsewhere so that the gunshot wouldn’t draw attention to what was taking place. One more point is who would completely disappear and leave their family and life behind for $125,000 in platinum? Assuming he would have got a even cut with the other guy if he was involved. All in all it just don’t make sense! And these morons are gonna accuse this poor guy of being a arrogant vengeful theif!

      Reply

  45. tom

    can you show a photo of him at his age today

    Reply

    • unsolved

      Hi Tom – unfortunately we do not have access to an age progression. Perhaps someone will do one in the future.

      Reply

  46. Charmaine Little Burgett

    I still wonder to this day if he is alive. I went to school with Wendy and cannot imagine what she and her family goes through.

    Reply

  47. Heather

    So was he ever found?

    Reply

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I represent and warrant that I have the right to enter into this agreement and to grant, without the consent of any third parties, all the rights herein granted; that I have not exclusively granted or assigned or otherwise transferred such rights to any third parties; and that there are no claims, litigation or other proceedings pending or threatened which could in any way impair, limit or diminish the rights granted to you hereunder. I, on behalf of myself, my successors, heirs, representatives and assigns, hereby irrevocably covenant that I will not assert a claim or maintain an action or suit and will not consent to the assertion or maintenance by others of any claim, action or suit (including, but not limited to claims, actions or suits for invasion of my rights of privacy, rights of publicity, defamation or rights in the nature of “droit moral”) of any kind on account of the exercise by you of any of the rights herein granted or agreed to be granted to you.

I represent and warrant that if any minors appear in My Materials, I am the mother, father or duly appointed guardian of such minors or have the irrevocable permission of the parents or duly appointed guardian(s) of such minors to grant the rights set forth herein to you on behalf of such minors.
I agree to indemnify and defend you, and hold you harmless from and against any and all liability, losses, damages, costs, expenses (including but not limited to attorneys’ fees), judgments and penalties arising out of, resulting from, based upon or incurred because of the breach of any warranty, representation or agreement made by me hereunder (including, without limitation, with respect to any claims that I lack the authority to grant all of the rights (including rights of third parties and minors) herein granted). I agree that I will have no rights to terminate or rescind any rights granted to you hereunder or to enjoin the publication, production, exhibition or distribution or exploitation of any work based thereon.

IN NO EVENT WILL YOU BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING OUT OF MY USE OF YOUR WEBSITES OR YOUR REMOVAL FROM YOUR WEBSITES OF, OR DISCONTINUATION OF ACCESS TO, MY MATERIALS. WITHOUT LIMITING THE FOREGOING, YOUR WEBSITES AND ALL MATERIALS PROVIDED ON OR THROUGH YOUR WEBSITES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU DO NOT NOW AND SHALL NOT IN THE FUTURE HAVE ANY DUTY OR LIABILITY, DIRECT OR INDIRECT, VICARIOUS, CONTRIBUTORY, OR OTHERWISE, WITH RESPECT TO THE INFRINGEMENT OR PROTECTION OF MY INTELLECTUAL PROPERTY RIGHTS, IF ANY, WITH RESPECT TO ANY SUBMISSION OF MATERIAL.

This release is governed by and shall be construed in accordance with the laws of the State of California, United States of America, without regards to its principles of conflicts of law.

1.In the event of any dispute arising out of or in connection with this agreement or otherwise in connection with your websites or My Materials, such dispute shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence.

  1. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees. Each party expressly waives any right to a jury. Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction.

This agreement shall bind my heirs, administrators, representatives, executors and assigns forever. You shall have the right to assign any or all of your rights hereunder to any person, firm or entity in your sole discretion. I may not assign this agreement to any third party, and any purported attempt to do so shall be deemed null and void ab initio.

I give you the foregoing permission with the knowledge and understanding that you will incur substantial expense in reliance thereon. If any part of this agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

I am of the age of majority in my state of residence (which is typically 18 years of age in most states) and competent to contract in my own name. I HAVE READ THIS SUBMISSION RELEASE AND I FULLY UNDERSTAND AND FREELY ACCEPT THE CONTENTS AND MEANING OF THIS AGREEMENT. I AGREE TO BE BOUND HEREBY AND INDICATE MY ACCEPTANCE OF THESE TERMS BY CLICKING THE BOX BELOW. MY electronic consent to this Agreement (or to any other agreement between ME AND YOU), whether by clicking THE BOX BELOW or similar buttons provided in conjunction with any such agreement, shall constitute MY electronic signature and, according to the provisions of UNITED STATES federal law (INCLUDING, WITHOUT LIMITATION, UNITED STATES COPYRIGHT LAW), shall be of the same effect as if I had signed such agreement manually. UPON YOUR request, I agree to sign a non-electronic version of this Agreement. A printed version of this Agreement and/or of any notice given in electronic form shall be admissible in judicial, administrative, or arbitration proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated.

Complaints about content, including complaints arising state or federal law involving the unsolved website should be made to unsolved@unsolved.com or at Unsolved Mysteries, 4303 W. Verdugo Ave., Burbank, CA  91505.  For questions regarding Unsolved’s compliance with the Digital Millennium Copyright Act please see our DMCA policy [https://unsolved.com/dcma-agreement/]

 

PRIVACY POLICY

Cosgrove Meurer Productions, Inc. (“CMP”) provides www.unsolved.com (the “Website”) and related services for your personal non-commercial use only and subject to your compliance with this Privacy Statement and Cosgrove Meurer Productions, Inc. Terms of Use Agreement. Please read this Agreement carefully before using this Website. Your use of this Website constitutes your acceptance to be bound by this Agreement without limitation, qualification or change. If at any time you do not accept all the terms and conditions of this Agreement, you must immediately discontinue use of this Website. This Agreement sets forth Cosgrove Meurer Productions, Inc. policies with respect to its operation of this Website.

Certain products or services offered by this Website may be governed by additional terms (“Additional Terms”) presented in conjunction with those products or services. You must agree to these Additional Terms before using those areas or Cosgrove Meurer Productions, Inc. Services. The Additional Terms and this Agreement shall apply equally. In the event of an irreconcilable inconsistency between the Additional Terms and this Agreement, the Additional Terms shall control.

YOU MAY NOT USE THIS WEBSITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THIS AGREEMENT AND/OR ANY APPLICABLE ADDITIONAL TERMS. YOUR ACCESS TO THIS WEBSITE MAY BE TERMINATED IMMEDIATELY IN COSGROVE MEURER PRODUCTIONS, INC. SOLE DISCRETION, WITH OR WITHOUT NOTICE, IF YOU FAIL TO COMPLY WITH ANY PROVISIONS OF THIS AGREEMENT AND/OR ADDITIONAL TERMS, OR FOR ANY OTHER REASON, OR FOR NO REASON.

This Agreement informs you of Cosgrove Meurer Productions, Inc. practices with respect to the online collection, use, and disclosure of personal information from the Website. Personal information is information that allows us to contact you (such as email address, home address, or telephone number) or other information that, when linked to your name or contact information, allows us to personalize your visit to our Website by providing you with information that suits your interests.

DATA WE COLLECT

Personal Data
 

We collect information (whether online, by phone, or by paper) that enables CMP to identify or contact you (“Personal Data”) to carry out our business purposes.  CMP Sites collect this information for a variety of business reasons, including but not limited to, providing tips, registering for an CMP event or program, purchasing CMP products or services, or otherwise interacting with CMP.
 

The types of Personal Data we collect include, but are not limited to:
 

Personal data is not collected without your providing that information to us.
 

Non-Personal Data
 

We collect information (whether online, by phone, or by paper) that does not directly identify you as you interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect includes, but is not limited to:

 

HOW CMP USES YOUR DATA

In addition to the uses described above, we use your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to:


Personal Data
 


Non-Personal Data


We use Non-Personal Data to improve the usability of our Sites and for other business reasons. We or other third-party companies also use the Non-Personal Data to provide advertisements and targeted advertisements to you (ads based on the Non-Personal Data). We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select an advertising link or other link that takes you to sites not operated by CMP, you may be subject to the privacy policies of these third-party sites.

PERSONAL DATA COLLECTED FROM THE UNSOLVED APPLICATION

We may also obtain demographic and other personally identifiable information (such as your name, email address, password and PIN) that you voluntarily give to us when choosing to participate in various activities related to the Unsolved Application, including chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. 

 

If you do not turn off your phone’s location services, you may send us your geographic location.  If your camera roll is set to share, you may make your camera roll available to us.  If you have signed up to receive push notifications, you will receive those from the Unsolved Application.

 

HOW WE SHARE YOUR DATA

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:


Your email address will be used only by the CMP, its entities and CMP vendors performing member services, or offering products on CMP’s behalf.  CMP does not sell or rent email addresses to anyone outside the CMP, nor does CMP share email addresses to unrelated third-parties, affiliates, or CMP members.  CMP also shares your email address with third parties to enable CMP to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.  Finally, CMP shares email addresses with third parties as necessary for CMP to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.

 

HOW YOU CAN MANAGE YOUR DATA WE COLLECT

You can manage your profile and email preferences, including “opting out” of email by contacting us. If you prefer to receive hard copy mailings only from CMP, you can contact us and request to have your name and address removed from the list we provide to third parties.

 

For California residents, please consult the “California Privacy Rights” section for additional considerations. 

 

Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law.  You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.

 

CALIFORNIA PRIVACY RIGHTS

In addition to the rights as explained in this Privacy Policy, under California law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year).

 

To obtain this information please write to us at:

 

Unsolved

4303 Verdugo Ave.

Burbank, CA  91505

 

 Attn: CMP -- California Privacy Law.

 

Please include your full name and address.

 

CANADIAN ANTI-SPAM LAW

CMP complies with the Canada Anti-Spam Law which requires you to opt-in to receive unauthorized Commercial Electronic Messages (as defined under the Canada Anti-Spam Law).

[DO WE DO THIS??]

 

HOW WE PROTECT PERSONAL DATA

CMP implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for membership directories, membership lists and registration lists, and the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

 

Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, CMP cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. If you have questions about this Privacy Policy, please contact us.

 

Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data.  To help you protect your privacy, these Sites have tools to help you log in and log out.

ACCESSING, CHANGING AND DELETING PERSONAL INFORMATION

We rely on you to update and correct your Personal Data.  If you are a user of our Sites, subscriber to [CMP product], purchaser of CMP products and services, you can review, update and correct your information directly on CMP’s website or by contacting us using the information in the “Contact Information” section below.

 

Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  This may include retaining your Personal Data indefinitely, even after you are no longer a CMP member, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements.  

 

Please note that you can request, at any time, that we delete your Personal Data.  All requests must be directed to the contact in the “Contact Information” section below.  We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other members, individuals, or third parties.  When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if CMP determines that it is not practical or possible to delete it.

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data.  By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below.  We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Cosgrove Meurer Productions, Inc. is the owner of this Website and retains all ownership rights to the information collected at this Website. Cosgrove Meurer Productions, Inc. reserves the right to change, modify, add, or remove provisions of this Privacy Statement. Any changes to this Privacy Statement will be posted here, and we encourage you to check back from time to time. In addition, Cosgrove Meurer Productions, Inc. will notify registered users of changes as they occur.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org. Your use of the site constitutes your agreement to accept cookies, beacons and third-party advertising. Cosgrove Meurer Productions, Inc. assumes no responsibility for third-party ads.

ARTICLE 1. Personalization
1.1 We may use the contact information you give us to better tailor your Website experience to your interests, and to send you information about Cosgrove Meurer Productions, Inc. and its services as well as promotional material on behalf of some of our partners. We may use other information that you provide to us to show you content in which you may be interested and to display the content according to your preferences. We will also share this information within Cosgrove Meurer Productions, Inc. in order to enhance your experience on this and other Cosgrove Meurer Productions, Inc. Websites.
1.2 In addition, we may share this information with advertisers or other third parties that are not part of the Cosgrove Meurer Productions, Inc. family on an aggregate or other basis that does not disclose your identity or contact information.

ARTICLE 2. Online Surveys/Contests
2.1 From time to time, we may conduct online surveys and contests. These may ask you for contact information (like name or email address) and demographic information (like zip code or age).
2.2 We may use this contact information from our surveys and contests to provide you with information about our company and promotional material on behalf of some of our partners, and to contact you when necessary.

ARTICLE 3. Shopping/Commercial Services
3.1 This Website may offer shopping services, which may be offered by us or by a firm that operates a store under contract with us. If our Website offers shopping or other commercial services, you will use a customer order form to request information, products, and services. The order form will ask you to give us contact information (like name or email address), financial information (like account or credit card numbers), and demographic information (like zip code or age).

3.2 We will use the financial information that you provide to bill you for products and services. By giving our Website your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company in order to confirm and fulfill your order.

3.3 We will use contact information from the order form to fulfill your orders. We may also use contact data to get in touch with you when necessary. We will not otherwise use or distribute your financial information without your prior approval.

ARTICLE 4. Public forums
4.1 This Website may make available chat rooms, blogs, forums, message boards, and news groups. Please remember that any information that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Information disclosed by you or by others enters the public domain and may be freely used by any other persons or entities using the site.

ARTICLE 5. Information Sharing With Third Parties
5.1 From time to time we may enter into a special relationship with another company that is not owned by Cosgrove Meurer Productions, Inc. to provide additional features at this Website. These special relationships may include “powered by” partners, business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). These might include, for example, pages that share our name and that of another entity. You should look for a specific privacy statement on any such co-branded page. Any personal information that you provide when signing up at one of those co-branded pages may be shared with our third party partner. You should also check our partner’s website for information regarding its privacy policies.

5.2 Also, the nature of some features of our Website may require that we share personal information about you with persons or companies outside of Cosgrove Meurer Productions, Inc. For example, this may occur at a feature that enables you, via our Website, to ask questions of persons or entities that are not part of Cosgrove Meurer Productions, Inc. By responding to those features of the site, whether by email or direct entry of information on our Website, you are consenting to our transferring that information to such persons or entities.

5.3 With respect to specific registration modules, like contests, we may disclose personal information collected, and we may post a conspicuous statement on the registration module to the effect that we will be disclosing the information collected with third parties.

5.4 Finally, we may share any of the information collected from you with these other non- Cosgrove Meurer Productions, Inc companies in an aggregate basis. The aggregated information is not linked to any information that can identify you.

ARTICLE 6. IP Address and Log Files
6.1 We may use your IP address to administer our Website, to help diagnose problems with our server, to analyze trends, to track users’ webpage movements, to help identify you and your shopping cart, and to gather broad demographic information for aggregate use.

ARTICLE 7. Cookies
7.1 This Website may use a standard technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help our Website to recognize your computer’s browser as a previous visitor. This information allows us to customize delivery of information. For example, our Website may use cookies to save and remember registration information or preferences that you may have set while browsing the Website, to keep track of your shopping cart, to ensure you don’t see the same ad content repeatedly, to deliver content specific to your interests, and to save your password so you do not have to re-enter it each time you visit our site. We use cookies only to gather information as indicated in this policy.

7.2 In addition, on occasion our site may also set a “session cookie” which helps us administer the Website. The session cookie expires when you close your browser and does not retain any information about you after it expires.

7.3 Finally, we may also use an ad network provider to help present advertisements on this and other Cosgrove Meurer Productions, Inc. websites. This ad network provider, like other advertising service vendors, uses cookies, web beacons, or similar technologies on the hard drive of your computer to serve you advertisements tailored to interests you have shown by browsing on this and other sites you have visited, and to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, the provider collects non-personal data such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. The use of cookies, web beacons, or similar technologies by these ad network providers is subject to their own privacy policies, not ours, and Cosgrove Meurer Productions, Inc. assumes no responsibility for the collection or use of such information.

ARTICLE 8. Banner Advertising
8.1 We have contracted with an ad-service to place banner advertising on our Website. All of the data provided and generated by the ad-server software remains in our possession. This feature of our Website may, on occasion, set “cookies” on your computer. Any information collected or stored by the ad-service or the cookies is treated in the same manner as other information described in this statement.

ARTICLE 9. Children’s Personal Information
9.1 Consistent with the Children’s Online Privacy Protection Act:

9.1.1 This site does NOT collect, use, or disclose personal information (including online contact information) of children under the age of thirteen (13).

9.1.2 In the event that a child under the age of 13 attempts to register on our site, we will NOT accept the registration and will delete information received from the child.

9.1.3 In the event that a child posts personal information in a public forum such as a chat room, we will attempt to delete that information once we become aware of it.

ARTICLE 10. Security of Your Personal Information
10.1 Cosgrove Meurer Productions, Inc. employs reasonable security measures consistent with standard industry practice, for information collected through this Website. We believe that we have adequate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of the information we collect on our Website. We also use internal protections to limit access to users’ personal information to only those employees who need the information to perform a specific job.

ARTICLE 11. Sale or Merger
11.1 If this Website is sold to, or merges with, another company not owned by Cosgrove Meurer Productions, Inc., you should expect that some or all of the information collected from this Website may be transferred to the buyer/surviving company. If so, CMP will seek to obligate the acquiring company to use any personal information transferred by this Website in a manner consistent with this statement, but cannot guarantee that it will be able to impose that requirement or that the acquiring company will comply.

ARTICLE 12. Legal Process
12.1 You should be aware that Cosgrove Meurer Productions, Inc. may be required to disclose your personal information to the government or third parties under certain circumstances, such as in court or regulatory proceedings.

ARTICLE 13.  Contacting the Website

13.1        If you have any questions about this Privacy Statement, the practices of this Website, or your dealings with this Website, please contact us at: unsolved@unsolved.com.

ARTICLE 14.  general information

14.1        Choice of Law:  This Agreement and the Additional Terms shall be governed by, construed and enforced in accordance with the laws of the State of California , as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles.

14.2        Choice of Forum:  You agree that any cause of action you or Cosgrove Meurer Productions, Inc. brings to enforce this Agreement and/or the Additional Terms, or in connection with any matters related to this Website and/or the Privacy Statement, shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees.  Each party expressly waives any right to a jury.  Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction. 

14.4        If any provision of this Agreement, or the application thereof to any person or circumstances, is held invalid or for any reason unenforceable then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of this Agreement shall remain in full force and effect.  The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.  Unless expressly provided otherwise, this Agreement is the entire agreement between you and Cosgrove Meurer Productions, Inc. with respect to the use of this Website and shall not be modified except in writing, signed by an authorized representative of Cosgrove Meurer Productions, Inc.

ARTICLE 15.  European Union and Other Foreign Nations

15.1        This Website is governed by and operated in accordance with the laws of United States of America and is intended for enjoyment of residents of the United States.  Cosgrove Meurer Productions, Inc. makes no representation that this Website is governed by or operated in accordance with the laws of other nations.  By using this Website and submitting any personal information, visitors from outside of the United States acknowledge this Website is subject to U.S. law, consent to the transfer of personal data to the U.S., and waive any claims that may arise under their own national laws.