How does a woman vanish from a busy Nevada casino?

Jean Moore


Gender: Female
DOB: 7/23/32
Height: 5’2”
Weight: 125 lbs.
Eyes: Brown
Hair: Brown


Al Henderson and Jean Moore seemed like the typical couple in love. But they spent more than a typical amount of time getting to know each other. According to Al, it took him 20 years to finally propose to Jean:

“She was very happy and we were making plans for the wedding. She got more excited about it with each passing day.”

However, Jean’s daughter, Connie Christie, wasn’t nearly as happy about the engagement:

“The longer I knew him the less genuine he seemed. I know he said that he loved her many times, but he also had a habit of putting her down in front of other people. And to me, that just didn’t sound like love.”

Jean Moore and Al Henderson

Jean’s son, Joe Hamilton, said he even tried to get his mother to end the relationship:

“When your mother asks you to be nice to somebody who they like, you go along with it, but I still tried to talk my mom out of being around the guy.”

On April 6, 1992 , a few months after the proposal, Jean and Al left Apple Valley, California, for a vacation in Laughlin, Nevada — a scaled down version of Las Vegas. A few days later, Al reported Jean missing. No one has seen or heard from her since.

According to Al, it was April 9, the morning they were going to check out of their hotel, when Jean said she wanted to play her lucky slot machine one last time. Al said that he dropped her off at a side entrance of a nearby casino, then went to find a parking place:

“When I did not find one, then I returned to the valet parking.”

According to Al, he told the valet he was going to give Jean the ticket and that she would pick up the car later. Al said he went inside the casino, found Jean, and gave her the ticket:

“Our plan was that we would meet back at our hotel room at a quarter of 12.”

Al claims he left Jean in the casino at around 9:30 in the morning. Once outside, he planned to take a taxi back to the hotel:

“There was no cab there. So after waiting a couple of minutes and a cab didn’t come, I thought, well, it would be nice, I could go play the slots with her a little bit.”

Casino security cameras raised questions

But Al said he found somebody else playing Jean’s favorite slot machine:

“I felt, well, because someone was there playing it, she may have decided to go shopping, or some other thing. From a quarter of 10 to 10:15, I played the machine that she liked, hoping that she would come back and I would be able to get up and just say, ‘Here’s your machine, have fun.'”

When Jean didn’t show up, Al said he checked out of their hotel around noon and returned to the casino to look for her:

“When I saw that the car was right where it had been left, and spoke to the valet, nobody had brought a ticket for the car, then I began to become alarmed.”

Jean’s children doubt she had amnesia

Al says he thoroughly searched the lobby, the shops, and the gaming area, but he could not find Jean. Over the next few days, he distributed thousands of flyers in the Laughlin area. Despite a $25,000 reward, no one called. Al said he began to think that Jean must have met with foul play:

“After a certain amount of time, I had to figure that something terrible has happened.”

Jean’s children thought the same thing. Connie said she’s convinced that Al Henderson knows more than he’s telling:

“The more we find out about what supposedly happened, as compared to what can be verified, the less I’m inclined to believe that he’s telling in the full truth.”

Jean’s son, Joe, has claimed that Al’s story kept changing:

“In my opinion, Al has not said everything that had happened. And the reason I say that is because, number one, the story has changed a couple of times.”

Al said he dropped Jean off at the casino

Al originally told police that he dropped Jean off in front of the casino and gave her the valet ticket there. But during his interview with Unsolved Mysteries, Al said that he left Jean at a side entrance and gave her the ticket inside the casino.

Police knew surveillance cameras monitored every square inch of the casino 24 hours a day. It was time to verify Al Henderson’s story. Al had said that a valet parked his Cadillac and that he entered the casino a little after 9:00. Surveillance tapes confirmed this. Beyond this point, Henderson’s story and the surveillance footage don’t match up.

One tape shows two views of the area where he says he gave Jean the valet ticket and where they supposedly walked around. Det. Thomas Ball with the Las Vegas Municipal Police Department, Laughlin Substation, scrutinized the tapes:

“I have reviewed four of those tapes of the areas that Mr. Henderson said they were in.   In the tapes that I have reviewed, we did not see Jeannie on any of those tapes.”

Al offered no explanation:

“I can’t really comment on that. I can only tell you what happened. I accept no responsibility for what their tapes show or don’t show because I am not an expert in that field. I can just tell you what happened.”

Al also said he had played Jean’s favorite slot machine while he waited for her. According to Det. Ball:

“In examining the tapes for the time frame Al gave us — 9:45 to approximately 10:15 – the machine that he told security was her favorite machine, we do not see Al playing that machine.”

Al insisted that he was at the machine during the stated time:

“Well, the response to that is that he was evidently looking at the tape of the wrong machine.”

Det. Ball said he’s sure he viewed the correct tape:

“I have checked with the surveillance personnel for the hotel and they have advised me that this is the group of machines that Al Henderson told the security personnel was Jeannie’s favorite machine.”

Investigators began to wonder if Jean had been in Laughlin at all. According to Det. Ball, eventually the police found a waitress who had served Al and Jean on the day they arrived:

“Other than the coffee shop, we have nobody seeing Jeannie in the Laughlin area.”

So where was Jean Moore between the Monday sighting and Thursday, when she supposedly disappeared? A few weeks later, a witness came forward with a possible answer. A friend of Jean’s claimed she saw the couple 150 miles away from Laughlin. They were at a gas station in their hometown of Apple Valley, the day before Jean was reported missing. Det. Ball spoke to the witness:

“The witness remembered the time because they were in route to a school function … at that time, and pinpointed the time and date.”

Al claimed there are phone records to prove that both he and Jean were in Laughlin at that date and time:

“I’ve provided several people with copies of my telephone log from Call USA, showing that I made a call from Laughlin to the Victorville area at a little bit after three on that day. I had another call, I think it was at 6:59, on that day. So you’ve got less than four hours. And it’s physically impossible, even if all you did is drive from Laughlin and turn around and go back, you can’t do it in less than six hours.”

Phone records verify that calls were made from Laughlin on April 8. Also, Al’s bookkeeper, Geraldine Fender, said both Al and Jean called her from Laughlin that same Wednesday evening:

“We discussed various things and then he said, ‘Well, just a minute, Jeannie wants to say hi, too.’   So Jeannie got on the phone and she was just happier than happy could be ’cause she had run into a stroke of luck on one of the poker machines.”

Jean Moore was reported missing less than 24 hours later.

Through it all, Al Henderson has been adamant that he wants nothing more than to see his fiancé again:

“Unequivocally, I had nothing to do with the disappearance of Jean Moore. I had offered the $25,000 reward. I think that my net worth has gone down from around two and a half million to one million. If I could get her back, I’d give the whole one million. I would do anything to get her back.”

Jean Moore’s disappearance has no explanation. How could a woman simply vanish from a crowded casino in broad daylight?

The family says they won’t stop searching until they find the answer.

Watch this case now on Amazon Prime in season seven with Robert Stack and in season two with Dennis Farina. Also available on YouTube with Dennis Farina. Various seasons available now on Hulu.




  1. Avatar


    How this guy ever got away with this is beyond me…

    #1. Al Henderson and Jean Moore knew each other for 20+ years (?) He proposed to her after 20 years? Why did he take so long?

    #2. Al Henderson and Jean Moore were not married yet, I don’t remember seeing or reading about a date when they planned to have the wedding. So there’s no motive for murder to collect life insurance.

    #3. Since they were not married yet, I wondered if there was a pre-nup insisted by either or both of them prior to getting married. From the Unsolved Wiki: “Jean Moore and Al Henderson of Apple Valley, California, were in a relationship for over twenty years. During this time, Al started a successful, multi-million dollar real estate empire. Jean rose through the corporate ranks to become a regional bank escrow officer.” So she’s getter the better deal here (without a pre-nup).

    #4. Jean Moore’s daughter and son did not like Al, because he was verbally abusive to Jean. They made nice with him because Jean insisted that they be nice to him. What about Al’s children? Does he have any and what did they think of Jean? I saw in the comments below that there was a suggestion that his kids might be involved in some way. If Jean and Al had gotten married how would that have impacted the inheritance? Quite a bit!

    #5. Al Henderson and Jean Moore went from Apple Valley, California to Laughlin, Nevada on a trip. There was only one witness, a waitress, that saw them on that Monday. Jean would be reported missing on Thursday.

    #6. A witness claims to have seen them and talked to Jean on Wednesday at 4pm, not in Laughlin, Nevada, but near their home in Apple Valley, California. The witness was positive of the date/time because she was on her way to a school function.

    #7. Al says that he called several people including his bookeeper on that Wednesday, and he has the phone records to prove that. Also his bookeeper said that she spoke to both Al and Jean over the phone…

    Al claimed there are phone records to prove that both he and Jean were in Laughlin at that date and time:

    “I’ve provided several people with copies of my telephone log from Call USA, showing that I made a call from Laughlin to the Victorville area at a little bit after three on that day. I had another call, I think it was at 6:59, on that day. So you’ve got less than four hours. And it’s physically impossible, even if all you did is drive from Laughlin and turn around and go back, you can’t do it in less than six hours.”

    Phone records verify that calls were made from Laughlin on April 8. Also, Al’s bookkeeper, Geraldine Fender, said both Al and Jean called her from Laughlin that same Wednesday evening:

    “We discussed various things and then he said, ‘Well, just a minute, Jeannie wants to say hi, too.’ So Jeannie got on the phone and she was just happier than happy could be ’cause she had run into a stroke of luck on one of the poker machines.”

    Jean Moore was reported missing less than 24 hours later.

    #8. Let’s look at this closely…”Al’s bookkeeper, Geraldine Fender, claims that he called her from Laughlin that Wednesday evening. She also claims that she briefly spoke to Jean on the phone, stating that she had run into a stroke of luck on one of the poker machines.”
    if this is true, then Jean should appear on the Casino’s CCTv or any other casinos Security cameras. Did the police check other casinos? I know she never appears in any of the security cameras for the casino she was said to have been playing in.

    #9. So either that witness at the gas station is just wrong about the date or something else is going on there.

    #10. So Al told police and Unsolved Mysteries different variations of his story. Dropping off Jean at the casino, etc. etc.
    She doesn’t show up on ANY of the casino’s security cameras. He does, but not where he says he was. She is not there at all.

    #10. Al says that Jean left her purse, engagement ring, and other jewelry in her room. Very, very hard to believe since she was so enamored with that ring.

    #11. It’s all very fishy, he starts putting up signs with a reward for $25,000. What about the police? Why hadn’t he called them?

    Other Weirdness:

    #12. from the Unsolved Mysteries Wiki…”Al Henderson is considered a suspect in Jean’s disappearance. Jean’s children noted that he was often mean and rude to her; they did not believe that he loved her.” If he didn’t love her, then why did he ask her to marry him? What was he going to gain? She was a Bank Escrow Officer…

    What Is an Escrow Agent?

    An escrow agent is a person or entity that holds property in trust for third parties while a transaction is finalized or a disagreement is resolved. The role of escrow agent is often played by an attorney (or notary in civil law jurisdictions). The escrow agent has a fiduciary responsibility to both parties of the escrow agreement.

    Escrow Agent Explained

    An escrow agent essentially serves as a neutral middleman in the context of an escrow agreement. An escrow agreement is a contract between two parties whereby they agree that a third party should hold an asset on their behalf until their transaction is completed. The funds or assets are held by the escrow agent until it receives the appropriate instructions or until predetermined contractual obligations have been fulfilled. Money, securities, funds, and titles to real estate can all be held in escrow.

    #13. I do think he loved her at some point, and at some other point they had some kind of falling out, maybe over a pre-nup, or his or her children. There are large gaps with the information in the segment. Why did he see her for 20 years? Did she finally tell him to propose or she was going to end it? He had his own successful real estate business, maybe she was helping him with shady escrow deals and had threatened to turn him in or something. I don’t know. I do know his story is so full of holes you can walk through them.

    Results: Unsolved. Jean’s family held a memorial service for her in April 1999. Al Henderson passed away in September 2001; investigators still consider him a suspect in the case.


  2. Avatar

    Curious on Kids

    Why would someone comment on here that when Al’s children die, the truth would come out? Did he supposedly confide in them ? Why wouldn’t they just tell police then if he’s already dead? Sad there aren’t any new developments.


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    John Rogan

    He talked about his “millions”…was there an insurance policy on Jean with Mr. H. as the beneficiary?he staged the event in Laughlin and the 25k reward as a false trail.


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    Have they ever used tracking dogs to try to find her? Would that still work this many years after?

    What bothers me the most is that she left her jewelry in the room. That doesn’t make any sense. Al said she wanted to play a little on her favorite machine before they checked out, but she left her jewelry in the room to go play? No, the reason that you have that jewelry is to display it, not to hide it in the room.

    The day before Jeannie was reported missing, Al made a call from Laughlin at 3 pm. & again at 7 pm. & during that call, the bookkeeper talked to Jeannie. Laughlin, Nevada, to Apple Valley, California, & back to Laughlin is at least 6 hours. Why did they go to Laughlin? Las Vegas is about 10 miles closer to their hometown than Laughlin & he was a millionaire, so it couldn’t have been a money issue. There would be less people & cameras in Laughlin.

    I don’t understand him mentioning his net worth going down (–money spent to find her? –to pay to have her killed? –too distraught to work?), but then you look at the distress on his face & in his eyes when he’s saying that he’d give the whole million if he could get her back–that looks genuine. About her going missing just days before the wedding, maybe he didn’t want to ask her to sign a prenuptial agreement, but if he was greedy, he’d have just waited until after they got married to plan her death & be sure they found her body, so he could have cashed in a life insurance policy.

    Maybe he just has age-related forgetfulness & dropped her off at a different casino & forgot which one & something happened to her there. I hope they checked the camera footage at all the casinos & hotels. Maybe she walked in the camera’s blind spot or maybe she was behind some other people & the camera just could’t see her. Maybe she decided to walk to a different casino or a shop.

    There’s a lot of easy-to-dig dirt & places to hide a body on the road from their home to the casino. Why isn’t Jeannie in any of the camera footage? Who was the last person to see Jeannie (other than Al) & where? Something happened to her between 7 pm the one night to the next afternoon when he reported her missing. There was plenty of time for him to have done something to her in that time.

    Al’s story has a lot of holes, but there’s just no motive. However, the jewelry makes me lean heavily that he’s lying & that he knows that she’s dead & why & where.


  5. Avatar


    seems like Jean did meet foul play…and by the hand of her fiance. it’s shady it took him 20 years to propose and just before the wedding she vanishes??? her kids even confirmed her had an abusive behavior and tone with her. maybe he accidentally struck her one day and killed her and planned this whole ‘vanished at a crowded casino’ story as a coverup. it’s no coincidence that cameras and other witnesses can’t confirm jean was at the casino that day. of course he put up a high reward to make himself look good but no one will ever get to claim it unless they find her body. it’s sick too that he had the audacity to talk about his net worth going down. why mention financials during the time your fiance vanishes? he couldve left it at ‘if i could put up a million dollars i would’ and it wouldnt be so shady. and i agree too that his bookkeeper is lying for him, no way to prove that she called.

    did the hotel ever confirm she was even at the hotel with him? if they can’t confirm she was even at the hotel, then jean died on the way to the casino

    the main clue is that no one ever confirmed of her or even him being on those tapes. theres enough proof to show he had something to do with her disappearance and he’s hiding it


  6. Avatar


    The key here is is there any footage of Jean moore ever being in Laughlin at all not when she missing when she checked in that evidence if she was there he not lying remember people had kidnapped people who win jackpots no one really knows the truth only God jean moore and they should had gave him a polygraph if there were in Laughlin there’s your proof find the footage when they checked in when they ate at restaurants if there’s no proof of her signature checking in or video she was never there why would he be stupid enough to stay there and play there if she wasn’t really there


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    Its a casino, everything is on video, he was not seen nor was she. Its so clear cut he is making up everything and killed his wife


  8. Avatar


    I think Al is definitely a very suspicious person. The cameras didn’t show anything and of course his bookkeeper will lie for him. Of course he offered 25,000 because he knew himself no one would find her to get the reward! Poor Jean


  9. Avatar


    Would like to connect with Al’s family on this “story” …


  10. Avatar


    Once Als kids pass answers shall come


  11. Avatar


    I don’t like it when right then and their you blame the bf or ex or hubby why don’t you blame the cops they are always bad


  12. Avatar

    Tina Scalf

    I was in the area in 1993. I met a man named Richard that lives between Laughlin and Kingman Arizona. After drinking with him at his place located off the highway about aile into the desert thia man confessed to me that he was a killer. He stated. ” you area very lucky girl”. I asked him “why”? He then said,” because I kill people and I don’t know why i don’t want to kill you” Although i was scared to death I knew i had to keep up the conversation. I then said to him.”if this is true tell me who you killed last and how many have you killed. He told me.. ” I lost count” he then went on to talk about his last victims. A mother and child who were walking along that certain stretch of Highway
    He seemed to be reliving as he spike of it. He licked his like s. His eyes seem to be full of happiness. I tried to tell people about this man. For all these years. No one would listen. I thought of him when i saw the episode about Jean Moore


  13. Avatar


    Maybe Al had some sort of medical episode and hallucinated part of what he had experienced. I wonder if he could have accidentally left her somewhere as he hallucinated the rest of the trip –


  14. Avatar

    Shelley harris

    do they have proof she was ever dropped off at the casino ?


  15. Avatar


    She went missing in 1992. It’s been 24 years. He’s a killer and a coward. He probably had someone do the dirty work for him. Loser. May he rot in hell.


  16. Avatar


    I know that casino where she went missing. It’s don laughlins riverside casino in laughlin Nevada. I played there for awhile. I wonder when she went missing,what year


  17. Avatar


    What would have been the husband’s motive if he indeed was the culprit..? I bet they do solve this,’s such an odd story, I saw some rerun last night. It would be solved if it happened these days!


  18. Avatar

    Not known

    I think he is definitely guilty. Why was he never arrested?


  19. Avatar

    Liz Moore

    It’s looking like Al is the murdurous culprit. I am possibly a relative of the Moore family and wonder if anything else has evolved concerning this story???


  20. Avatar


    I’m glad to Liars dead I never believe it when I saw it on the show he knows what happened to his wife security cameras don’t lie and you couldn’t get out of that one could he? His alliance, and I’m glad he’s dead and I hope he burns in hell where he deserves to be his old man status didn’t sway my decision at all he’s a killer killer usually doesn’t tell you is a killer but he is a killer!! Don’t rest in peace all!!!


  21. Avatar


    He did it and lies should be enough for an arrest.


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    I think it will stay unsolved since Al has died


  23. Avatar


    Al did it!


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  • Fulfill and/or deliver CMP products and services
  • Tailor content, advertising and marketing to you
  • We do not publish or aggregate credit card information or personal identification numbers such as social security numbers.

Non-Personal Data

We use Non-Personal Data to improve the usability of our Sites and for other business reasons. We or other third-party companies also use the Non-Personal Data to provide advertisements and targeted advertisements to you (ads based on the Non-Personal Data). We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select an advertising link or other link that takes you to sites not operated by CMP, you may be subject to the privacy policies of these third-party sites.


We may also obtain demographic and other personally identifiable information (such as your name, email address, password and PIN) that you voluntarily give to us when choosing to participate in various activities related to the Unsolved Application, including chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. 


If you do not turn off your phone’s location services, you may send us your geographic location.  If your camera roll is set to share, you may make your camera roll available to us.  If you have signed up to receive push notifications, you will receive those from the Unsolved Application.



We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:

  • Share data with third parties to fulfill service requests and to perform business functions (e.g., CMP contracts with third parties to provide services on our behalf such as customer support and consulting services; 
  • Share data with third parties as required by law or to protect CMP in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on the CMP; (b) protect and defend CMP’s rights or property; or (c) protect the personal safety of CMP personnel or members of the public in appropriate circumstances.
  • Share data with third parties if CMP and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or if CMP undergoes some other change including a change to its corporate form or as part of a bankruptcy proceeding. 
  • Share data with third parties to offer you products and services that may be of interest to you professionally or personally (e.g., apps or software).  Users can request their information to be removed from such lists by contacting us.
  • Share data with third parties under other unanticipated situations, but only with your consent.
  • Share your email address, but only as permitted by the CMP Email Policy, as follows:

Your email address will be used only by the CMP, its entities and CMP vendors performing member services, or offering products on CMP’s behalf.  CMP does not sell or rent email addresses to anyone outside the CMP, nor does CMP share email addresses to unrelated third-parties, affiliates, or CMP members.  CMP also shares your email address with third parties to enable CMP to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.  Finally, CMP shares email addresses with third parties as necessary for CMP to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.



You can manage your profile and email preferences, including “opting out” of email by contacting us. If you prefer to receive hard copy mailings only from CMP, you can contact us and request to have your name and address removed from the list we provide to third parties.


For California residents, please consult the “California Privacy Rights” section for additional considerations. 


Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law.  You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.



In addition to the rights as explained in this Privacy Policy, under California law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year).


To obtain this information please write to us at:



4303 Verdugo Ave.

Burbank, CA  91505


 Attn: CMP -- California Privacy Law.


Please include your full name and address.



CMP complies with the Canada Anti-Spam Law which requires you to opt-in to receive unauthorized Commercial Electronic Messages (as defined under the Canada Anti-Spam Law).




CMP implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for membership directories, membership lists and registration lists, and the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.


Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, CMP cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. If you have questions about this Privacy Policy, please contact us.


Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data.  To help you protect your privacy, these Sites have tools to help you log in and log out.


We rely on you to update and correct your Personal Data.  If you are a user of our Sites, subscriber to [CMP product], purchaser of CMP products and services, you can review, update and correct your information directly on CMP’s website or by contacting us using the information in the “Contact Information” section below.


Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  This may include retaining your Personal Data indefinitely, even after you are no longer a CMP member, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements.  


Please note that you can request, at any time, that we delete your Personal Data.  All requests must be directed to the contact in the “Contact Information” section below.  We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other members, individuals, or third parties.  When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if CMP determines that it is not practical or possible to delete it.

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data.  By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below.  We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Cosgrove Meurer Productions, Inc. is the owner of this Website and retains all ownership rights to the information collected at this Website. Cosgrove Meurer Productions, Inc. reserves the right to change, modify, add, or remove provisions of this Privacy Statement. Any changes to this Privacy Statement will be posted here, and we encourage you to check back from time to time. In addition, Cosgrove Meurer Productions, Inc. will notify registered users of changes as they occur.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit Your use of the site constitutes your agreement to accept cookies, beacons and third-party advertising. Cosgrove Meurer Productions, Inc. assumes no responsibility for third-party ads.

ARTICLE 1. Personalization
1.1 We may use the contact information you give us to better tailor your Website experience to your interests, and to send you information about Cosgrove Meurer Productions, Inc. and its services as well as promotional material on behalf of some of our partners. We may use other information that you provide to us to show you content in which you may be interested and to display the content according to your preferences. We will also share this information within Cosgrove Meurer Productions, Inc. in order to enhance your experience on this and other Cosgrove Meurer Productions, Inc. Websites.
1.2 In addition, we may share this information with advertisers or other third parties that are not part of the Cosgrove Meurer Productions, Inc. family on an aggregate or other basis that does not disclose your identity or contact information.

ARTICLE 2. Online Surveys/Contests
2.1 From time to time, we may conduct online surveys and contests. These may ask you for contact information (like name or email address) and demographic information (like zip code or age).
2.2 We may use this contact information from our surveys and contests to provide you with information about our company and promotional material on behalf of some of our partners, and to contact you when necessary.

ARTICLE 3. Shopping/Commercial Services
3.1 This Website may offer shopping services, which may be offered by us or by a firm that operates a store under contract with us. If our Website offers shopping or other commercial services, you will use a customer order form to request information, products, and services. The order form will ask you to give us contact information (like name or email address), financial information (like account or credit card numbers), and demographic information (like zip code or age).

3.2 We will use the financial information that you provide to bill you for products and services. By giving our Website your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company in order to confirm and fulfill your order.

3.3 We will use contact information from the order form to fulfill your orders. We may also use contact data to get in touch with you when necessary. We will not otherwise use or distribute your financial information without your prior approval.

ARTICLE 4. Public forums
4.1 This Website may make available chat rooms, blogs, forums, message boards, and news groups. Please remember that any information that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Information disclosed by you or by others enters the public domain and may be freely used by any other persons or entities using the site.

ARTICLE 5. Information Sharing With Third Parties
5.1 From time to time we may enter into a special relationship with another company that is not owned by Cosgrove Meurer Productions, Inc. to provide additional features at this Website. These special relationships may include “powered by” partners, business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). These might include, for example, pages that share our name and that of another entity. You should look for a specific privacy statement on any such co-branded page. Any personal information that you provide when signing up at one of those co-branded pages may be shared with our third party partner. You should also check our partner’s website for information regarding its privacy policies.

5.2 Also, the nature of some features of our Website may require that we share personal information about you with persons or companies outside of Cosgrove Meurer Productions, Inc. For example, this may occur at a feature that enables you, via our Website, to ask questions of persons or entities that are not part of Cosgrove Meurer Productions, Inc. By responding to those features of the site, whether by email or direct entry of information on our Website, you are consenting to our transferring that information to such persons or entities.

5.3 With respect to specific registration modules, like contests, we may disclose personal information collected, and we may post a conspicuous statement on the registration module to the effect that we will be disclosing the information collected with third parties.

5.4 Finally, we may share any of the information collected from you with these other non- Cosgrove Meurer Productions, Inc companies in an aggregate basis. The aggregated information is not linked to any information that can identify you.

ARTICLE 6. IP Address and Log Files
6.1 We may use your IP address to administer our Website, to help diagnose problems with our server, to analyze trends, to track users’ webpage movements, to help identify you and your shopping cart, and to gather broad demographic information for aggregate use.

ARTICLE 7. Cookies
7.1 This Website may use a standard technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help our Website to recognize your computer’s browser as a previous visitor. This information allows us to customize delivery of information. For example, our Website may use cookies to save and remember registration information or preferences that you may have set while browsing the Website, to keep track of your shopping cart, to ensure you don’t see the same ad content repeatedly, to deliver content specific to your interests, and to save your password so you do not have to re-enter it each time you visit our site. We use cookies only to gather information as indicated in this policy.

7.2 In addition, on occasion our site may also set a “session cookie” which helps us administer the Website. The session cookie expires when you close your browser and does not retain any information about you after it expires.

7.3 Finally, we may also use an ad network provider to help present advertisements on this and other Cosgrove Meurer Productions, Inc. websites. This ad network provider, like other advertising service vendors, uses cookies, web beacons, or similar technologies on the hard drive of your computer to serve you advertisements tailored to interests you have shown by browsing on this and other sites you have visited, and to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, the provider collects non-personal data such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. The use of cookies, web beacons, or similar technologies by these ad network providers is subject to their own privacy policies, not ours, and Cosgrove Meurer Productions, Inc. assumes no responsibility for the collection or use of such information.

ARTICLE 8. Banner Advertising
8.1 We have contracted with an ad-service to place banner advertising on our Website. All of the data provided and generated by the ad-server software remains in our possession. This feature of our Website may, on occasion, set “cookies” on your computer. Any information collected or stored by the ad-service or the cookies is treated in the same manner as other information described in this statement.

ARTICLE 9. Children’s Personal Information
9.1 Consistent with the Children’s Online Privacy Protection Act:

9.1.1 This site does NOT collect, use, or disclose personal information (including online contact information) of children under the age of thirteen (13).

9.1.2 In the event that a child under the age of 13 attempts to register on our site, we will NOT accept the registration and will delete information received from the child.

9.1.3 In the event that a child posts personal information in a public forum such as a chat room, we will attempt to delete that information once we become aware of it.

ARTICLE 10. Security of Your Personal Information
10.1 Cosgrove Meurer Productions, Inc. employs reasonable security measures consistent with standard industry practice, for information collected through this Website. We believe that we have adequate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of the information we collect on our Website. We also use internal protections to limit access to users’ personal information to only those employees who need the information to perform a specific job.

ARTICLE 11. Sale or Merger
11.1 If this Website is sold to, or merges with, another company not owned by Cosgrove Meurer Productions, Inc., you should expect that some or all of the information collected from this Website may be transferred to the buyer/surviving company. If so, CMP will seek to obligate the acquiring company to use any personal information transferred by this Website in a manner consistent with this statement, but cannot guarantee that it will be able to impose that requirement or that the acquiring company will comply.

ARTICLE 12. Legal Process
12.1 You should be aware that Cosgrove Meurer Productions, Inc. may be required to disclose your personal information to the government or third parties under certain circumstances, such as in court or regulatory proceedings.

ARTICLE 13.  Contacting the Website

13.1        If you have any questions about this Privacy Statement, the practices of this Website, or your dealings with this Website, please contact us at:

ARTICLE 14.  general information

14.1        Choice of Law:  This Agreement and the Additional Terms shall be governed by, construed and enforced in accordance with the laws of the State of California , as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles.

14.2        Choice of Forum:  You agree that any cause of action you or Cosgrove Meurer Productions, Inc. brings to enforce this Agreement and/or the Additional Terms, or in connection with any matters related to this Website and/or the Privacy Statement, shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees.  Each party expressly waives any right to a jury.  Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction. 

14.4        If any provision of this Agreement, or the application thereof to any person or circumstances, is held invalid or for any reason unenforceable then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of this Agreement shall remain in full force and effect.  The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.  Unless expressly provided otherwise, this Agreement is the entire agreement between you and Cosgrove Meurer Productions, Inc. with respect to the use of this Website and shall not be modified except in writing, signed by an authorized representative of Cosgrove Meurer Productions, Inc.

ARTICLE 15.  European Union and Other Foreign Nations

15.1        This Website is governed by and operated in accordance with the laws of United States of America and is intended for enjoyment of residents of the United States.  Cosgrove Meurer Productions, Inc. makes no representation that this Website is governed by or operated in accordance with the laws of other nations.  By using this Website and submitting any personal information, visitors from outside of the United States acknowledge this Website is subject to U.S. law, consent to the transfer of personal data to the U.S., and waive any claims that may arise under their own national laws.