How does a woman vanish from a busy Nevada casino?

Jean Moore

Missing:

Gender: Female
DOB: 7/23/32
Height: 5’2”
Weight: 125 lbs.
Eyes: Brown
Hair: Brown

CASE DETAILS

Al Henderson and Jean Moore seemed like the typical couple in love. But they spent more than a typical amount of time getting to know each other. According to Al, it took him 20 years to finally propose to Jean:

“She was very happy and we were making plans for the wedding. She got more excited about it with each passing day.”

However, Jean’s daughter, Connie Christie, wasn’t nearly as happy about the engagement:

“The longer I knew him the less genuine he seemed. I know he said that he loved her many times, but he also had a habit of putting her down in front of other people. And to me, that just didn’t sound like love.”

Jean Moore and Al Henderson

Jean’s son, Joe Hamilton, said he even tried to get his mother to end the relationship:

“When your mother asks you to be nice to somebody who they like, you go along with it, but I still tried to talk my mom out of being around the guy.”

On April 6, 1992 , a few months after the proposal, Jean and Al left Apple Valley, California, for a vacation in Laughlin, Nevada — a scaled down version of Las Vegas. A few days later, Al reported Jean missing. No one has seen or heard from her since.

According to Al, it was April 9, the morning they were going to check out of their hotel, when Jean said she wanted to play her lucky slot machine one last time. Al said that he dropped her off at a side entrance of a nearby casino, then went to find a parking place:

“When I did not find one, then I returned to the valet parking.”

According to Al, he told the valet he was going to give Jean the ticket and that she would pick up the car later. Al said he went inside the casino, found Jean, and gave her the ticket:

“Our plan was that we would meet back at our hotel room at a quarter of 12.”

Al claims he left Jean in the casino at around 9:30 in the morning. Once outside, he planned to take a taxi back to the hotel:

“There was no cab there. So after waiting a couple of minutes and a cab didn’t come, I thought, well, it would be nice, I could go play the slots with her a little bit.”

Casino security cameras raised questions

But Al said he found somebody else playing Jean’s favorite slot machine:

“I felt, well, because someone was there playing it, she may have decided to go shopping, or some other thing. From a quarter of 10 to 10:15, I played the machine that she liked, hoping that she would come back and I would be able to get up and just say, ‘Here’s your machine, have fun.'”

When Jean didn’t show up, Al said he checked out of their hotel around noon and returned to the casino to look for her:

“When I saw that the car was right where it had been left, and spoke to the valet, nobody had brought a ticket for the car, then I began to become alarmed.”

Jean’s children doubt she had amnesia

Al says he thoroughly searched the lobby, the shops, and the gaming area, but he could not find Jean. Over the next few days, he distributed thousands of flyers in the Laughlin area. Despite a $25,000 reward, no one called. Al said he began to think that Jean must have met with foul play:

“After a certain amount of time, I had to figure that something terrible has happened.”

Jean’s children thought the same thing. Connie said she’s convinced that Al Henderson knows more than he’s telling:

“The more we find out about what supposedly happened, as compared to what can be verified, the less I’m inclined to believe that he’s telling in the full truth.”

Jean’s son, Joe, has claimed that Al’s story kept changing:

“In my opinion, Al has not said everything that had happened. And the reason I say that is because, number one, the story has changed a couple of times.”

Al said he dropped Jean off at the casino

Al originally told police that he dropped Jean off in front of the casino and gave her the valet ticket there. But during his interview with Unsolved Mysteries, Al said that he left Jean at a side entrance and gave her the ticket inside the casino.

Police knew surveillance cameras monitored every square inch of the casino 24 hours a day. It was time to verify Al Henderson’s story. Al had said that a valet parked his Cadillac and that he entered the casino a little after 9:00. Surveillance tapes confirmed this. Beyond this point, Henderson’s story and the surveillance footage don’t match up.

One tape shows two views of the area where he says he gave Jean the valet ticket and where they supposedly walked around. Det. Thomas Ball with the Las Vegas Municipal Police Department, Laughlin Substation, scrutinized the tapes:

“I have reviewed four of those tapes of the areas that Mr. Henderson said they were in.   In the tapes that I have reviewed, we did not see Jeannie on any of those tapes.”

Al offered no explanation:

“I can’t really comment on that. I can only tell you what happened. I accept no responsibility for what their tapes show or don’t show because I am not an expert in that field. I can just tell you what happened.”

Al also said he had played Jean’s favorite slot machine while he waited for her. According to Det. Ball:

“In examining the tapes for the time frame Al gave us — 9:45 to approximately 10:15 – the machine that he told security was her favorite machine, we do not see Al playing that machine.”

Al insisted that he was at the machine during the stated time:

“Well, the response to that is that he was evidently looking at the tape of the wrong machine.”

Det. Ball said he’s sure he viewed the correct tape:

“I have checked with the surveillance personnel for the hotel and they have advised me that this is the group of machines that Al Henderson told the security personnel was Jeannie’s favorite machine.”

Investigators began to wonder if Jean had been in Laughlin at all. According to Det. Ball, eventually the police found a waitress who had served Al and Jean on the day they arrived:

“Other than the coffee shop, we have nobody seeing Jeannie in the Laughlin area.”

So where was Jean Moore between the Monday sighting and Thursday, when she supposedly disappeared? A few weeks later, a witness came forward with a possible answer. A friend of Jean’s claimed she saw the couple 150 miles away from Laughlin. They were at a gas station in their hometown of Apple Valley, the day before Jean was reported missing. Det. Ball spoke to the witness:

“The witness remembered the time because they were in route to a school function … at that time, and pinpointed the time and date.”

Al claimed there are phone records to prove that both he and Jean were in Laughlin at that date and time:

“I’ve provided several people with copies of my telephone log from Call USA, showing that I made a call from Laughlin to the Victorville area at a little bit after three on that day. I had another call, I think it was at 6:59, on that day. So you’ve got less than four hours. And it’s physically impossible, even if all you did is drive from Laughlin and turn around and go back, you can’t do it in less than six hours.”

Phone records verify that calls were made from Laughlin on April 8. Also, Al’s bookkeeper, Geraldine Fender, said both Al and Jean called her from Laughlin that same Wednesday evening:

“We discussed various things and then he said, ‘Well, just a minute, Jeannie wants to say hi, too.’   So Jeannie got on the phone and she was just happier than happy could be ’cause she had run into a stroke of luck on one of the poker machines.”

Jean Moore was reported missing less than 24 hours later.

Through it all, Al Henderson has been adamant that he wants nothing more than to see his fiancé again:

“Unequivocally, I had nothing to do with the disappearance of Jean Moore. I had offered the $25,000 reward. I think that my net worth has gone down from around two and a half million to one million. If I could get her back, I’d give the whole one million. I would do anything to get her back.”

Jean Moore’s disappearance has no explanation. How could a woman simply vanish from a crowded casino in broad daylight?

The family says they won’t stop searching until they find the answer.


Watch this case now on Amazon Prime in season seven with Robert Stack and in season two with Dennis Farina. Also available on YouTube with Dennis Farina. Various seasons available now on Hulu.

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22 Comments

  1. valerie

    The key here is is there any footage of Jean moore ever being in Laughlin at all not when she missing when she checked in that evidence if she was there he not lying remember people had kidnapped people who win jackpots no one really knows the truth only God jean moore and they should had gave him a polygraph if there were in Laughlin there’s your proof find the footage when they checked in when they ate at restaurants if there’s no proof of her signature checking in or video she was never there why would he be stupid enough to stay there and play there if she wasn’t really there

    Reply

  2. Anonymous

    Its a casino, everything is on video, he was not seen nor was she. Its so clear cut he is making up everything and killed his wife

    Reply

  3. Beccaboo

    I think Al is definitely a very suspicious person. The cameras didn’t show anything and of course his bookkeeper will lie for him. Of course he offered 25,000 because he knew himself no one would find her to get the reward! Poor Jean

    Reply

  4. Nea

    Would like to connect with Al’s family on this “story” …

    Reply

  5. Anonymous

    Once Als kids pass answers shall come

    Reply

  6. Anonymous

    I don’t like it when right then and their you blame the bf or ex or hubby why don’t you blame the cops they are always bad

    Reply

  7. Tina Scalf

    I was in the area in 1993. I met a man named Richard that lives between Laughlin and Kingman Arizona. After drinking with him at his place located off the highway about aile into the desert thia man confessed to me that he was a killer. He stated. ” you area very lucky girl”. I asked him “why”? He then said,” because I kill people and I don’t know why i don’t want to kill you” Although i was scared to death I knew i had to keep up the conversation. I then said to him.”if this is true tell me who you killed last and how many have you killed. He told me.. ” I lost count” he then went on to talk about his last victims. A mother and child who were walking along that certain stretch of Highway
    He seemed to be reliving as he spike of it. He licked his like s. His eyes seem to be full of happiness. I tried to tell people about this man. For all these years. No one would listen. I thought of him when i saw the episode about Jean Moore

    Reply

  8. William

    Maybe Al had some sort of medical episode and hallucinated part of what he had experienced. I wonder if he could have accidentally left her somewhere as he hallucinated the rest of the trip –

    Reply

  9. Shelley harris

    do they have proof she was ever dropped off at the casino ?

    Reply

  10. Anonymous

    She went missing in 1992. It’s been 24 years. He’s a killer and a coward. He probably had someone do the dirty work for him. Loser. May he rot in hell.

    Reply

  11. Banook

    I know that casino where she went missing. It’s don laughlins riverside casino in laughlin Nevada. I played there for awhile. I wonder when she went missing,what year

    Reply

  12. Understanding

    What would have been the husband’s motive if he indeed was the culprit..? I bet they do solve this,though..it’s such an odd story, I saw some rerun last night. It would be solved if it happened these days!

    Reply

  13. Not known

    I think he is definitely guilty. Why was he never arrested?

    Reply

  14. Liz Moore

    It’s looking like Al is the murdurous culprit. I am possibly a relative of the Moore family and wonder if anything else has evolved concerning this story???

    Reply

  15. Vinnie

    I’m glad to Liars dead I never believe it when I saw it on the show he knows what happened to his wife security cameras don’t lie and you couldn’t get out of that one could he? His alliance, and I’m glad he’s dead and I hope he burns in hell where he deserves to be his old man status didn’t sway my decision at all he’s a killer killer usually doesn’t tell you is a killer but he is a killer!! Don’t rest in peace all!!!

    Reply

  16. Vanessa

    He did it and lies should be enough for an arrest.

    Reply

  17. Anonymous

    I think it will stay unsolved since Al has died

    Reply

  18. Leighton

    Al did it!

    Reply