Who is responsible for a fire that killed over 60 dogs?

Arson destroyed the animal sanctuary

Only one dog was able to be saved

CASE DETAILS

In Bonne Terre, Missouri, Mabel Woods had dedicated many years of her life running an animal sanctuary on a sprawling 110 acre farm.  The sanctuary provided a loving and caring home for dogs that might otherwise have been impounded.  She even built a $60,000 kennel to house her 115 dogs.  The dogs were offered for adoption, but those that didn’t find new homes lived out their lives on the sanctuary.  Mabel felt the farm was in an ideal location because her nearest neighbors were over a mile away and would not be disturbed by the dogs.

Mabel hired Charlie as a night watchman

But eighteen months after she moved to the farm, Mabel’s peaceful life was shattered.  One the night of December 11, 1986, someone broke into her kennel.  The intruder fired at least four rounds from a .22 caliber rifle, killing two dogs and seriously wounding two others.  Mabel was devastated:

“The next morning when I went up to open the kennel, I found my dogs dead.  In the beginning, I thought, oh, there’s been a fight.  They’ve killed each other.  But as I looked, I realized that they had been shot… I was upset about it, and I called the sheriff’s office, but I knew there was nothing, really nothing that could be done at that point.”

Firemen determined it was “spalling”

Police officials investigated the shooting.  But because the killing of an animal is only a misdemeanor, the case was given a low priority.  After the shooting, Mabel hired a man named Charlie Jacobs to help out around the kennel.  Charlie moved into the guesthouse and doubled as a hired hand and night watchman.  For two months, nothing unusual happened.  Mabel and Charlie settled into a comfortable routine.

Then on the night of February 10, 1987, Charlie was in his kitchen when he noticed a bright orange glow through the window. Fifty yards away, the kennel was on fire.  By the time Charlie reached the kennel, it was completely engulfed in flames.  Inside were 60 dogs.  According to Charlie, the animals had no way to escape:

“It was awful.  The flames were real high, and you could hear the yips every once in a while, and the place was on fire, I mean, it’s like an inferno.”

Police found a tire track 100 yards away

Charlie managed to pull one dog from the flames, but could do nothing to save the others.  The fire was so intense that it set off smoke alarms in homes over a mile away.  According to Mabel, there was no reason for the kennel to burn:

“The kennel was so new, a great deal of it was green lumber. I knew it had to be arson, because the dogs were blazing, which they would not have been without something put on them.  As I watched the kennel come down to the ground and realized that my dogs were all dead… I just couldn’t imagine why anyone would do that.  There just wasn’t anything left except a few scraps of metal and the concrete.”

Four days after the blaze, the local volunteer fire department began an investigation, headed by investigator Charlie Geesing:

“We wanted to clean off the debris of the barn, to get a look at the floor.  We started to see a pattern that’s called ‘spalling.’”

“Spalling” occurs when a flammable substance is ignited on concrete.  According to Charlie Geesing, the extreme heat causes the concrete to crack or erode:

“This pattern is not normal in a fire and led us to the assumption that the fire was set with a flammable liquid.  We believe that night that the suspect entered the building through the door they used normally to get between the two rows of pens.  He entered the building, poured the flammable liquid down the walls as he went in. The hallway led to a bigger open area at the far end.  He continued pouring the wall.  At that point, he probably lit it.  And then he took off.”

Once it was determined that arson was the cause of the fire, police officials joined the investigation.  One hundred yards from where the kennel once stood, police found a tire track in the mud.  They made a plaster mold of the track.  According to Sheriff Jack Cade of the St. Francis County Sheriff’s Department, the plaster mold and spalling pattern burned into the kennel floor are the only evidence police have in this case:

“We don’t have any leads, don’t have any suspects that haven’t been eliminated.  Most of the people that you find in this part of the country are dog lovers.  We have dogs, we have hunting dogs, we care a lot about our dogs.  There are people in this county, who would shoot you a whole lot quicker over their dog than they would their wife.”

Within ten months of the fire, Mabel had built a new kennel. She is still haunted by the memory of that tragic night and fears that whoever was responsible may strike again at any time.  The person who burned down Mabel’s kennel has never been caught and the case is still open.


Watch this case now on Amazon Prime in season two with Robert Stack and in season six with Dennis Farina. Also available on YouTube with Dennis Farina. Various seasons available now on Hulu.

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40 Comments

  1. M. TENNANT

    This Is So Heartbreaking And Every Time I See The Reruns On Tv, It Breaks My Heart Seeing The Dogs Dying In The Fire! I Love Dogs And They Need Love And Compassion Always! Please Everyone Say A Prayer For Mable And Her Dogs And Knowing Shes Up In Heaven With God! God Bless You Mable, Peace And Comfort Always!

    Reply

  2. Salena Hankins

    If it wasn’t the neighbor, I bet it was a local hunter. If she created that shelter close to someone’s tree stand, for instance, the noise from the dogs would scare off the wild game. I think they should look in to see if any local land was leased and look at a reoccurring leaser at that time.

    Reply

  3. Anonymous

    I apologize, I did not read the comment by Cheryl that Mabel has passed. Is anyone managing the kennel? Thank you

    Reply

    • Brandon

      The Kennel was closed down in 2006 and Mable was stationed in an assistant living. The farm was sold to a local business man. The dogs were relocated to other rescues and shelter’s.

      Reply

  4. Amazonwatcher

    i bet it was the person who bought the property like the one guy said property value is high and want the land or a resource it could have

    Reply

  5. Anonymous

    It’s the 100% her neighbor. Did it because of the noise.

    Reply

    • Anonymous

      I agree. 100% the neighbor. I believe it was probably the barking that drove them to do it. My neighbors dog has barked all day and it isn’t hard to imagine that pushing someone over the edge.

      Reply

    • Heather

      I just watched the UM segment, and agree that a neighbor angry about the noise probably did it. My cousin who lives across the street from me used to have this dog that would just bark and bark and bark at all hours of the night. It kept me awake all the time, but as an animal lover I never said anything and just decided to suffer in silence. As much as I love animals though, when I was getting woke up at two and three o’clock in the morning on a regular basis there were times I wanted to strangle that dog. I didn’t, but there were times I really wanted to. It was such a cute little dog, but it drove me crazy. It’s not hard for me to imagine that constantly barking dogs would push someone over the edge, especially if that person didn’t like dogs to begin with. The “Quiet or die” message seems like a message someone would leave if the barking was the problem. I do admire Mable for trying to help the dogs though.

      Reply

  6. chanita

    that was cruel

    Reply

  7. Tami Holladay Brueggemann

    I first met Mabel when I volunteered at Open Door Animal Sanctuary. We worked there together for several years until she left to start Martha’s Animal Sanctuary. I remember all too well when this fire happened. Even though I have seen it so many times while working at rescue shelters, it never ceases to amaze me the amount of cruelty to animals that people are capable of. Mable was a wonderful woman. I’m sorry to find out that she is gone now.

    Reply

  8. Chris

    I know one of Mabel’s children and have talked to him about this story. He is still very heartbroken and they have never solved this mystery. I believe this case is worth re-opening to investigate. Too many questions have gone unanswered. The Sheriff even made an attempt at humor by saying “people would be more upset over shooting their dog than their wife”. The neighbor had just gotten out of prison over an arson charge. They had been taunting Mabel, making threats, anonymous threating phone calls, shooting puppies, and painting threats on the building. This was a new building with green wood and someone had to be really angry in order to do this. This is a hate crime and today the laws would prosecute this case without limitation. I am tired of the “nobody cares” attitude around here. Just because it is Southeast Missouri everybody just shrugs it off, but justice knows no bounds and some people would love to have closer on this. Please re-open this case so that the person or persons responsible for this horrific act will be brought to justice and everyone can have closer. I can’t believe that Mabel’s final wishes weren’t even honored and the property was sold extremely cheap after her passing. Something is very fishy. This area is very corrupt in politics and the police force while they look the other direction and ignore the crime that goes on here. Our leadership should be held to higher standards and this case needs to be solved. THank you for your help!

    Reply

  9. Chanita

    That Was Very Brutal! How Could Someone be So Cruel
    Like That?

    Reply

  10. Unknown

    That’s Very Mean! How Could Someone Be So Cruel Like That?

    Reply

  11. Petaa motex

    This was a cowardly act that may go unsolved. Burn a kennel? Seriously?

    Reply

  12. Peggy B

    Mabel Marie Callaway Wood
    Memorial
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    Birth: Mar. 21, 1921
    Cornwall
    Madison County
    Missouri, USA
    Death: Jul. 4, 2012
    Fredericktown
    Madison County
    Missouri, USA

    Born March 21, 1921 at Cornwall, the daughter of the late Dawson and Margaret (Martin) Callaway. In addition to her parents she was preceded in death by two brothers Ernest Callaway and William Callaway.
    Mabel will be remembered by many as the co-founder of Martha’s Animal Sanctuary, which she operated here in Missouri for nearly thirty years, dedicating her life to the care and protection of animals. Caring for those animals became the single most important thing in her life.
    She will be missed by all those who knew and loved her, including three sons, Darrell Griffon of the State of California, Jaryl Giffon of Fenton, and Jack Wood of Bonne Terre, 7 grandchildren, and numerous other relatives and friends.

    Reply

  13. Peggy B

  14. Peggy B

    ANYBODY KNOWS MISSOURI IS THE PUPPY MILL CAPITAL OF THE UNITED STATES. AND “QUIET OR DIE” SIMPLY MEANS, THAT SHE PROBABLY KNEW ABOUT THEIR HORRIFIC TREATMENT OF THE DOGS THEY BREED & THATS WHY SHE OPENED UP THE SANCTUARY AND THATS WHY SHE WAS BEING TARGETED AND HARASSED & WHY LAW ENFORCEMENT WAS NO HELP. THEY ARE PAID VERY WELL TO TURN A BLIND EYE BY THESE PUPPY MILL PRODUCERS. EVEN THE USDA WHO IS SUPPOSE TO OVERSEE THESE MILLS ARE PAID TO LOOK THE OTHER WAY. THE AKC MAKES SO MUCH MONEY ON THESE MILLS REGISTERING THESE PUPPIES, THEY DON’T CARE ABOUT THE TREATED OF THESE DOGS EITHER. IT’S ALL ABOUT GREED!!! ALL IN THE NAME OF THAT MIGHTY DOLLAR! LEGISLATORS WON’T PASS A LAW TO MAKE IT A FELONY TO KILL A DOG. THEY ARE LOOKED AT AS PROPERTY. IT IS A SIMPLE MISDEMEANOR IN MOST STATES, THAT BASICALLY GIVES THEM A SLAP ON THE WRIST! & MAYBE A SMALL FINE. THEY HAVE NO CONSCIENCE!!! THEY ALL HAVE THESE POOR SWEET LITTLE INNOCENT PUPPY/DOGS BLOOD ON THEIR HANDS!! PLEASE RESEARCH PUPPY MILLS ONLINE AND LEARN OF ALL THE EVIL & GREED THAT IS GOING ON IN THIS COUNTRY REGARDING PUPPY MILLS. THIS IS WHY WE HAVE MORE THAN 1 MILLION DOGS A YEAR BEING KILLED PUT DOWN IN SHELTERS EVERY YEAR!!! AND THEY JUST KEEP PRODUCING MORE PUPPIES!! IT IS SICKENING. THIS STORY WAS FROM 1987 & MISS MABLE HAS PASSED. IF YOU WANT TO HELP, HELP ANY OF THE THOUSANDS OF RESCUE ORGANIZATIONS NATIONWIDE THAT ARE TRYING TO MAKE A DIFFERENCE. EVEN MORE THAN THAT, PLEASE SIGN PETITIONS, THEY ARE ALL OVER FACEBOOK IF YOU LIKE THE RESCUE PAGES, TO PUT A STOP TO THESE PUPPY MILLS. THANKS SO MUCH FOR CARING.

    Reply

  15. Becca

    According to an old article I just read, the police believe this was a revenge matter against Mabel, and had nothing to do with the dogs.

    Reply

  16. Dee

    What became of the dogs that were in Mable’s new kennel when she lost her farm & was placed in a nursing home? R.I.P. Mabel, a wonderful woman. Is this still an active investigation?

    Reply

  17. Rob

    I feel whoever did this had a grudge with Mabel, because she loved those dogs so much. I’m sure this person knew her, maybe someone from her past?

    Reply

  18. Anonymous

    Did they look into her neighbors? Sounds to me like it’s 1 of them.

    Reply

  19. Celeste

    Someone must have had it in for Mabel for long enough to set fire to her sanctuary? Why on earth would someone do that to someone who’s just trying to help these dogs find loving new homes?

    Reply

  20. Adele

    I am with the other comments. It was written “quiet or die” which to me that means that its too loud at her property. I would check into neighbors. Match up the tires to the vehicles in neighboring areas.
    People can be cruel but at the same time dogs can be noisy to the people that do not like dogs. But not to kill the dogs in that fire though. That is rather drastic.

    Reply

  21. ROSE E ANDREWS

    WHO WULD DO SUSH A THING.

    Reply

  22. Dr. Jeffrey F. Anderson

    After seeing the show about Label’s kennel I am sure that the person or persons involved in these attacks is a hunter or hunters. This makes sense with her nearest neighbor being over a mile away and the surrounding farm land where hunting can take place, perhaps at times when the dogs bark hearing the game and hunters near thus disturbing the hunt.

    Reply

    • Matthew P.

      Seriously? Hunters? As I Hunter, I would get permission near or on the farm. Wild animals eventually will careless about the dogs barking.

      Reply

  23. MDCSH

    Though Mabel is gone…was the purchase of her land in any way possible due to a foreclosure of the property? Former owner who didn’t leave property to kids but sold instead? Somebody jealous of a “single” woman having so much? Some people don’t understand why a person would invest so much in animals when people are suffering so greatly…just some thoughts…

    And, she sold the property but what happened to her dogs or the person working the kennel?

    Reply

  24. Anonymous

    I agree that this must have been a neighbor. This is a dangerous person. I wonder if the local authorities have investigated the abutters. I wonder how much effort was really put into solving this.

    Reply

  25. Courtney

    I agree it was a neighbor who didn’t like the noise. Why else would they write, “Quiet or die?” Were neighbors EVER looked at?
    God bless Mabel for her love and commitment to those dogs… But it’s never too late for justice!

    Reply

  26. Deanna Adams

    We like to make donation to Mabel’s kennel The tearful and soulful story pertaining to Mabel’s tragedy needs support and love. Do you have an address were I can send the check. Thank you. Deanna Adams 909-884-6105 c/o Victory Chapel, 1156 North F, San Bernardino, Ca. 92410

    Reply

    • SimplyKelly

      There is no longer a kennel. Miss Mabel died at age 90 in 2012. The arson and attacks are now so old, that it could be assumed, with a lot of trust, that the arsonist has also passed away.
      There’s nothing to make a donation to. I respond to your comment, Deanna, because I don’t want anyone to scam you & take your $. People use stories like these to collect funds & create many scams. Also, it’s not safe in this day and age to post your address, phone #, & any such personal details. Especially not on a random public blog, for all to see.

      Reply

      • Raymond Moore

        As a little kid I lived in Bonne terre and unsolved mysteries used my grandparents barn to burn down to recreate the fire to the scene my grandparents name was Pete and Mary Griffin they to had dog kennels but I remember watching are barn burn down and and the camera crew being there I was only maybe six

        Reply

  27. Cheryl

    Just FYI. The case was never solved. Someone from the link below contacted LE to find out how Mabel was doing. In 2006, Mabel had to sell her farm and move into a nursing home. She passed away on September 23rd, 2008 at age 90.
    http://www.sitcomsonline.com/boards/showthread.php?t=186667

    My prediction is it was a male age 20-25 who did this and perhaps stopped because he was caught committing a crime unrelated to the incidents. I would look at men of that age in the county who were arrested and locked up not long after the fire. I would also look at anyone arrested for other arsons and/or had a record of drug or alcohol abuse. If he married, I’m sure he was abusive to his wife and family.

    Reply

  28. Emily

    You need to investigate all the neighbors, the people who live nearby. The words ‘quiet or die’ are words of threat for silence. I believe they did not like the noise, the barks, so they murdered the dogs.. I’m scared that it’ll happen again with Mabel rebuilding.. I want this case solved,

    Reply

  29. Elrox

    I want to start a go fund me for a reward ! It’s never too late for justice. God bless this woman .

    Reply

    • Carson87

      Yeah- unless I missed something on the show (don’t think so, as I just saw it as a rewind…and with DVR…;), this was disturbing enough to me, personally, to get online, search the web for updates and local info…and do some investigatory surmising myself…not to mention set up this acct and blabber my fingers off via iPhone… But I digress:
      #1: RIP to a sweet lady.
      #2: I don’t think anyone (at least on forums’s 1st page) here or on show has even touched the factors REALLY behind this (besides perhaps the few folks inquiring about the man who subsequently bought the property…)- and that would explain why all this time, apparent opportunities to secure some solid leads or theories…etc, have not come up or any closure to come in the future apparently. Since everyone seemed genuinely concerned for her and helpful, I believe they fulfilled due diligence in investigation…I don’t want to say they did a poor job, esp since so little is KNOWN on my part…but I think perhaps it was so unusual a case, or done so craftily, that they eluding any/all detection.
      #3: Dont buy the theory on her help…all he needed to do was quit the job he had SOUGHT OUT (presumably) if the dogs bothered him…and esp wouldn’t continue to harass…

      So, it seems to me that either a personal beef, under-the-radar value of property…or another outside the box motive that just wasn’t explored was at hand. It’d be very smart to pull this apparent “hick-crime” w a clearly established motive if your intentions were none of the above…to cover tracks. The “Quiet or Die” sign is honestly the best piece of evidence in my mind, but for opposite reason than one would normally think. Clearly noise would be the first idea on an investigstor’s mind, not to mention that she- an elderly lady living alone, at the time- probably would have at least gotten the point that someone wanted her out after the first couple of violent, gun related incidences…

      I have a full theory, but is completely based on imagination and circumstantial evidence (at best) but if my soon-to-be-done evaluation of a few facts about the property and getting feel for the local community… I’ll post it then, rather than sound too tooooo looney.
      ***Writing “Quiet or Die” – after at least 4 incidences with deadly weapons and so on…would be an indictment on any of the (presumably) FEW rural neighbors- and I’m almost sure that would have wrapped this up well before TV ran an episode…the toothless trash w 18 priors and no self control would have been cuffed and locked up immediately.
      This was a cover- for something—unless I’m wrong about the integrity and assumed intelligence of any capable investigatory unit/community, not to mention the helpful exposure that so often yields results from Unsolved Mysteries.

      Reply

    • Erin Anomous

      Mable Wood was soon seized by the county under a guardianship conservatoire. Her property went into the hands of the local. Auctioneer and her wealth disappeared she was in a local low cost facility so I am not sure how that happened. She Passed away in Madison county although she was a ward of St Francois county. She was taken back to her her place of birth for burial. She has surviving children. Her effort to keep the animal shelters going in Bonne Terre lost to no funding and were not honored by the local guardian as one of her wishes.

      Reply

      • Support of Guardians

        You have it all wrong!!! She lived her life doing what she loved sheltering her animals until the time came when her funds were exhausted and her debilitating health took toll. She nor her animals were being taken care of so she was appointed a guardian to help her and her animals were seized by animal agency to treat and find homes for. Her property was sold to pay for her care in a very nice and expensive nursing facility where she was taken care of for the remainder of her life. Too many people don’t realize the cost of nursing care and assume that because someone becomes “a ward of the state” that the state just pays for everything! But NOT when you have assets. You have to exhaust your assets FIRST! I am personally greatful for the Division of Senior Services and court appointed guardians to help those in need as Ms. Wood was. Isn’t the memory of her and her once upon a time sanctuary enough? It may not have had a forever operation but that was beyond control to her situation.

        Reply

    • Jason G.

      After watching this story i would like to personally hunt this psycho down, lock him/her in a chain link fence cage, dump gas on him/her, light him/her up and mock him/her as he/she burns. I can say that after they said that this psycho wrote, ” quiet or die.” It has to be some one that lives close. Like a neighbor. Most likely a hunter, disgruntled that dogs are scaring off the wild game. I find it highly suspect that the local law enforcement haven’t been able to catch this a-hole by now. They’re not taking this case seriously or someone they know or are related to is the waist of life, dog murdering, arsonist.

      Reply

    • Eric WB

      I Get BY THE LORD GOD MOST HIGH, 1 COR CH 12-14, IT was comparators of hers, in the area, as the other people are related to officials, in the community. The case has suppressed.

      Reply

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PRIVACY POLICY

Cosgrove Meurer Productions, Inc. (“CMP”) provides www.unsolved.com (the “Website”) and related services for your personal non-commercial use only and subject to your compliance with this Privacy Statement and Cosgrove Meurer Productions, Inc. Terms of Use Agreement. Please read this Agreement carefully before using this Website. Your use of this Website constitutes your acceptance to be bound by this Agreement without limitation, qualification or change. If at any time you do not accept all the terms and conditions of this Agreement, you must immediately discontinue use of this Website. This Agreement sets forth Cosgrove Meurer Productions, Inc. policies with respect to its operation of this Website.

Certain products or services offered by this Website may be governed by additional terms (“Additional Terms”) presented in conjunction with those products or services. You must agree to these Additional Terms before using those areas or Cosgrove Meurer Productions, Inc. Services. The Additional Terms and this Agreement shall apply equally. In the event of an irreconcilable inconsistency between the Additional Terms and this Agreement, the Additional Terms shall control.

YOU MAY NOT USE THIS WEBSITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THIS AGREEMENT AND/OR ANY APPLICABLE ADDITIONAL TERMS. YOUR ACCESS TO THIS WEBSITE MAY BE TERMINATED IMMEDIATELY IN COSGROVE MEURER PRODUCTIONS, INC. SOLE DISCRETION, WITH OR WITHOUT NOTICE, IF YOU FAIL TO COMPLY WITH ANY PROVISIONS OF THIS AGREEMENT AND/OR ADDITIONAL TERMS, OR FOR ANY OTHER REASON, OR FOR NO REASON.

This Agreement informs you of Cosgrove Meurer Productions, Inc. practices with respect to the online collection, use, and disclosure of personal information from the Website. Personal information is information that allows us to contact you (such as email address, home address, or telephone number) or other information that, when linked to your name or contact information, allows us to personalize your visit to our Website by providing you with information that suits your interests.

DATA WE COLLECT

Personal Data
 

We collect information (whether online, by phone, or by paper) that enables CMP to identify or contact you (“Personal Data”) to carry out our business purposes.  CMP Sites collect this information for a variety of business reasons, including but not limited to, providing tips, registering for an CMP event or program, purchasing CMP products or services, or otherwise interacting with CMP.
 

The types of Personal Data we collect include, but are not limited to:
 

  • General data (e.g., names, dates of birth, home and business addresses, email addresses, Internet protocol addresses and mobile/landline business/personal telephone numbers that are provided by our members/customers)
  • Professional data (e.g., occupation and state of residence)
  • Other identification information (e.g., photographs)
  • Sensitive Personal Data (e.g., racial or ethnic origin, sexual orientation and disability data) for diversity or accessibility purposes based upon information you provide us.

Personal data is not collected without your providing that information to us.
 

Non-Personal Data
 

We collect information (whether online, by phone, or by paper) that does not directly identify you as you interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect includes, but is not limited to:

  • Site usage (e.g., browsing history, search terms, number of clicks, referring/exit pages, date/time stamp, time on Site)
  • Products and services viewed, including advertisements for such products and services
  • Computer type, operating system and platform type
  • Internet service provider

 

HOW CMP USES YOUR DATA

In addition to the uses described above, we use your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to:


Personal Data
 

  • Identify you when you visit our Sites
  • Provide service communications such as invoices, order confirmations, registrations and customer service messages
  • Provide products, information and services you request or that we think you may be interested in
  • Respond to your emails or online requests for products, services, or information
  • Deliver and process surveys
  • Personalize and improve the usability of the Sites
  • Fulfill and/or deliver CMP products and services
  • Tailor content, advertising and marketing to you
  • We do not publish or aggregate credit card information or personal identification numbers such as social security numbers.


Non-Personal Data


We use Non-Personal Data to improve the usability of our Sites and for other business reasons. We or other third-party companies also use the Non-Personal Data to provide advertisements and targeted advertisements to you (ads based on the Non-Personal Data). We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select an advertising link or other link that takes you to sites not operated by CMP, you may be subject to the privacy policies of these third-party sites.

PERSONAL DATA COLLECTED FROM THE UNSOLVED APPLICATION

We may also obtain demographic and other personally identifiable information (such as your name, email address, password and PIN) that you voluntarily give to us when choosing to participate in various activities related to the Unsolved Application, including chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. 

 

If you do not turn off your phone’s location services, you may send us your geographic location.  If your camera roll is set to share, you may make your camera roll available to us.  If you have signed up to receive push notifications, you will receive those from the Unsolved Application.

 

HOW WE SHARE YOUR DATA

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:

  • Share data with third parties to fulfill service requests and to perform business functions (e.g., CMP contracts with third parties to provide services on our behalf such as customer support and consulting services; 
  • Share data with third parties as required by law or to protect CMP in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on the CMP; (b) protect and defend CMP’s rights or property; or (c) protect the personal safety of CMP personnel or members of the public in appropriate circumstances.
  • Share data with third parties if CMP and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or if CMP undergoes some other change including a change to its corporate form or as part of a bankruptcy proceeding. 
  • Share data with third parties to offer you products and services that may be of interest to you professionally or personally (e.g., apps or software).  Users can request their information to be removed from such lists by contacting us.
  • Share data with third parties under other unanticipated situations, but only with your consent.
  • Share your email address, but only as permitted by the CMP Email Policy, as follows:

Your email address will be used only by the CMP, its entities and CMP vendors performing member services, or offering products on CMP’s behalf.  CMP does not sell or rent email addresses to anyone outside the CMP, nor does CMP share email addresses to unrelated third-parties, affiliates, or CMP members.  CMP also shares your email address with third parties to enable CMP to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.  Finally, CMP shares email addresses with third parties as necessary for CMP to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.

 

HOW YOU CAN MANAGE YOUR DATA WE COLLECT

You can manage your profile and email preferences, including “opting out” of email by contacting us. If you prefer to receive hard copy mailings only from CMP, you can contact us and request to have your name and address removed from the list we provide to third parties.

 

For California residents, please consult the “California Privacy Rights” section for additional considerations. 

 

Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law.  You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.

 

CALIFORNIA PRIVACY RIGHTS

In addition to the rights as explained in this Privacy Policy, under California law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year).

 

To obtain this information please write to us at:

 

Unsolved

4303 Verdugo Ave.

Burbank, CA  91505

 

 Attn: CMP -- California Privacy Law.

 

Please include your full name and address.

 

CANADIAN ANTI-SPAM LAW

CMP complies with the Canada Anti-Spam Law which requires you to opt-in to receive unauthorized Commercial Electronic Messages (as defined under the Canada Anti-Spam Law).

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HOW WE PROTECT PERSONAL DATA

CMP implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for membership directories, membership lists and registration lists, and the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

 

Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, CMP cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. If you have questions about this Privacy Policy, please contact us.

 

Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data.  To help you protect your privacy, these Sites have tools to help you log in and log out.

ACCESSING, CHANGING AND DELETING PERSONAL INFORMATION

We rely on you to update and correct your Personal Data.  If you are a user of our Sites, subscriber to [CMP product], purchaser of CMP products and services, you can review, update and correct your information directly on CMP’s website or by contacting us using the information in the “Contact Information” section below.

 

Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  This may include retaining your Personal Data indefinitely, even after you are no longer a CMP member, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements.  

 

Please note that you can request, at any time, that we delete your Personal Data.  All requests must be directed to the contact in the “Contact Information” section below.  We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other members, individuals, or third parties.  When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if CMP determines that it is not practical or possible to delete it.

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data.  By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below.  We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Cosgrove Meurer Productions, Inc. is the owner of this Website and retains all ownership rights to the information collected at this Website. Cosgrove Meurer Productions, Inc. reserves the right to change, modify, add, or remove provisions of this Privacy Statement. Any changes to this Privacy Statement will be posted here, and we encourage you to check back from time to time. In addition, Cosgrove Meurer Productions, Inc. will notify registered users of changes as they occur.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org. Your use of the site constitutes your agreement to accept cookies, beacons and third-party advertising. Cosgrove Meurer Productions, Inc. assumes no responsibility for third-party ads.

ARTICLE 1. Personalization
1.1 We may use the contact information you give us to better tailor your Website experience to your interests, and to send you information about Cosgrove Meurer Productions, Inc. and its services as well as promotional material on behalf of some of our partners. We may use other information that you provide to us to show you content in which you may be interested and to display the content according to your preferences. We will also share this information within Cosgrove Meurer Productions, Inc. in order to enhance your experience on this and other Cosgrove Meurer Productions, Inc. Websites.
1.2 In addition, we may share this information with advertisers or other third parties that are not part of the Cosgrove Meurer Productions, Inc. family on an aggregate or other basis that does not disclose your identity or contact information.

ARTICLE 2. Online Surveys/Contests
2.1 From time to time, we may conduct online surveys and contests. These may ask you for contact information (like name or email address) and demographic information (like zip code or age).
2.2 We may use this contact information from our surveys and contests to provide you with information about our company and promotional material on behalf of some of our partners, and to contact you when necessary.

ARTICLE 3. Shopping/Commercial Services
3.1 This Website may offer shopping services, which may be offered by us or by a firm that operates a store under contract with us. If our Website offers shopping or other commercial services, you will use a customer order form to request information, products, and services. The order form will ask you to give us contact information (like name or email address), financial information (like account or credit card numbers), and demographic information (like zip code or age).

3.2 We will use the financial information that you provide to bill you for products and services. By giving our Website your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company in order to confirm and fulfill your order.

3.3 We will use contact information from the order form to fulfill your orders. We may also use contact data to get in touch with you when necessary. We will not otherwise use or distribute your financial information without your prior approval.

ARTICLE 4. Public forums
4.1 This Website may make available chat rooms, blogs, forums, message boards, and news groups. Please remember that any information that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Information disclosed by you or by others enters the public domain and may be freely used by any other persons or entities using the site.

ARTICLE 5. Information Sharing With Third Parties
5.1 From time to time we may enter into a special relationship with another company that is not owned by Cosgrove Meurer Productions, Inc. to provide additional features at this Website. These special relationships may include “powered by” partners, business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). These might include, for example, pages that share our name and that of another entity. You should look for a specific privacy statement on any such co-branded page. Any personal information that you provide when signing up at one of those co-branded pages may be shared with our third party partner. You should also check our partner’s website for information regarding its privacy policies.

5.2 Also, the nature of some features of our Website may require that we share personal information about you with persons or companies outside of Cosgrove Meurer Productions, Inc. For example, this may occur at a feature that enables you, via our Website, to ask questions of persons or entities that are not part of Cosgrove Meurer Productions, Inc. By responding to those features of the site, whether by email or direct entry of information on our Website, you are consenting to our transferring that information to such persons or entities.

5.3 With respect to specific registration modules, like contests, we may disclose personal information collected, and we may post a conspicuous statement on the registration module to the effect that we will be disclosing the information collected with third parties.

5.4 Finally, we may share any of the information collected from you with these other non- Cosgrove Meurer Productions, Inc companies in an aggregate basis. The aggregated information is not linked to any information that can identify you.

ARTICLE 6. IP Address and Log Files
6.1 We may use your IP address to administer our Website, to help diagnose problems with our server, to analyze trends, to track users’ webpage movements, to help identify you and your shopping cart, and to gather broad demographic information for aggregate use.

ARTICLE 7. Cookies
7.1 This Website may use a standard technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help our Website to recognize your computer’s browser as a previous visitor. This information allows us to customize delivery of information. For example, our Website may use cookies to save and remember registration information or preferences that you may have set while browsing the Website, to keep track of your shopping cart, to ensure you don’t see the same ad content repeatedly, to deliver content specific to your interests, and to save your password so you do not have to re-enter it each time you visit our site. We use cookies only to gather information as indicated in this policy.

7.2 In addition, on occasion our site may also set a “session cookie” which helps us administer the Website. The session cookie expires when you close your browser and does not retain any information about you after it expires.

7.3 Finally, we may also use an ad network provider to help present advertisements on this and other Cosgrove Meurer Productions, Inc. websites. This ad network provider, like other advertising service vendors, uses cookies, web beacons, or similar technologies on the hard drive of your computer to serve you advertisements tailored to interests you have shown by browsing on this and other sites you have visited, and to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, the provider collects non-personal data such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. The use of cookies, web beacons, or similar technologies by these ad network providers is subject to their own privacy policies, not ours, and Cosgrove Meurer Productions, Inc. assumes no responsibility for the collection or use of such information.

ARTICLE 8. Banner Advertising
8.1 We have contracted with an ad-service to place banner advertising on our Website. All of the data provided and generated by the ad-server software remains in our possession. This feature of our Website may, on occasion, set “cookies” on your computer. Any information collected or stored by the ad-service or the cookies is treated in the same manner as other information described in this statement.

ARTICLE 9. Children’s Personal Information
9.1 Consistent with the Children’s Online Privacy Protection Act:

9.1.1 This site does NOT collect, use, or disclose personal information (including online contact information) of children under the age of thirteen (13).

9.1.2 In the event that a child under the age of 13 attempts to register on our site, we will NOT accept the registration and will delete information received from the child.

9.1.3 In the event that a child posts personal information in a public forum such as a chat room, we will attempt to delete that information once we become aware of it.

ARTICLE 10. Security of Your Personal Information
10.1 Cosgrove Meurer Productions, Inc. employs reasonable security measures consistent with standard industry practice, for information collected through this Website. We believe that we have adequate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of the information we collect on our Website. We also use internal protections to limit access to users’ personal information to only those employees who need the information to perform a specific job.

ARTICLE 11. Sale or Merger
11.1 If this Website is sold to, or merges with, another company not owned by Cosgrove Meurer Productions, Inc., you should expect that some or all of the information collected from this Website may be transferred to the buyer/surviving company. If so, CMP will seek to obligate the acquiring company to use any personal information transferred by this Website in a manner consistent with this statement, but cannot guarantee that it will be able to impose that requirement or that the acquiring company will comply.

ARTICLE 12. Legal Process
12.1 You should be aware that Cosgrove Meurer Productions, Inc. may be required to disclose your personal information to the government or third parties under certain circumstances, such as in court or regulatory proceedings.

ARTICLE 13.  Contacting the Website

13.1        If you have any questions about this Privacy Statement, the practices of this Website, or your dealings with this Website, please contact us at: unsolved@unsolved.com.

ARTICLE 14.  general information

14.1        Choice of Law:  This Agreement and the Additional Terms shall be governed by, construed and enforced in accordance with the laws of the State of California , as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles.

14.2        Choice of Forum:  You agree that any cause of action you or Cosgrove Meurer Productions, Inc. brings to enforce this Agreement and/or the Additional Terms, or in connection with any matters related to this Website and/or the Privacy Statement, shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees.  Each party expressly waives any right to a jury.  Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction. 

14.4        If any provision of this Agreement, or the application thereof to any person or circumstances, is held invalid or for any reason unenforceable then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of this Agreement shall remain in full force and effect.  The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.  Unless expressly provided otherwise, this Agreement is the entire agreement between you and Cosgrove Meurer Productions, Inc. with respect to the use of this Website and shall not be modified except in writing, signed by an authorized representative of Cosgrove Meurer Productions, Inc.

ARTICLE 15.  European Union and Other Foreign Nations

15.1        This Website is governed by and operated in accordance with the laws of United States of America and is intended for enjoyment of residents of the United States.  Cosgrove Meurer Productions, Inc. makes no representation that this Website is governed by or operated in accordance with the laws of other nations.  By using this Website and submitting any personal information, visitors from outside of the United States acknowledge this Website is subject to U.S. law, consent to the transfer of personal data to the U.S., and waive any claims that may arise under their own national laws.