A Texas woman is murdered and her family suspects her husband.

Marilu Geri

Her mother found Marilu’s body

CASE DETAILS

Paramedics attempted to save her life

On the morning of February 14, 1986, Marilu Geri, a young, affluent Houston woman, was found in her home, shot four times.  She was rushed to the hospital and pronounced dead soon after.  Marilu Geri had been murdered and her parents are convinced that her husband, Stephen, was the killer.  However, Stephen has repeatedly maintained his innocence.

Marilu’s body was discovered shortly after 10 AM.  At 8:15 AM, Stephen Geri called Marilu’s mother, Maria Serrato, and asked her to go over and help Marilu prepare for a lunchtime party:

“As soon as I hung up with him, I dialed Mary’s number, and she didn’t answer the phone.  And it got me very concerned because I thought how strange, she’s supposed to be already running around the house doing the last things for the party.  But where is she?”

Maria immediately drove to her daughter’s house.  She searched the back of the house, where she found Marilu lying on the floor:

“She looked like she had fainted or something, and I started to kiss her in her face, and touching her, and she looked like she was dead.  And it got me completely, I was just like, a wild person.  I thought I was in a nightmare.”

Stephen Geri insists he is innocent

At 10:30 AM, the paramedics tried to revive Marilu.  They injected her heart with medication, but she was already dead.  This procedure later made it impossible to determine the exact time of death.  Marilu had been shot four times with two different guns—a .38 and a .22.  But there were no guns found in the house, nor was there any physical evidence of a break-in.  In the bedroom, Marilu’s jewelry box was open.  Could robbery have been a motive?  Marilu’s mother believed it was a well-planned murder:

“There was jewelry lying there, like she had been selected jewelry or something that she was going to wear.  Whoever killed Marilu didn’t come in the house to steal anything.”

However, Stephen Geri disagreed:

“Well, there were many things taken.  The gross value was about 25 to 30, maybe 40 thousand dollars worth of jewelry.”

Marilu and Stephen had been married for three years.  Stephen was an insurance agent and Marilu worked for him.  The couple enjoyed vacations in Hawaii and Europe and appeared to be happily living the good life.  But according to her mother, Marilu’s marriage was anything but happy:

“It was a torment of a marriage.  The last two and a half years of her life, it was nothing but crying about one thing and another.  They were fighting over money.”

Marilu’s maiden name is now on her gravestone

Investigators viewed Stephen Geri as one of the possible suspects.  He owned several handguns, which were tested in the police ballistics lab.  However, the results proved that Stephen’s guns were not used in the shooting.  Stephen also gave the police a detailed account of his movements on the day of the murder.  Normally, he worked in his home office during the early morning.  But according to Stephen, on that particular day he changed his routine:

“I woke up at about five that morning, I went upstairs and worked on the computer.  I had an extremely busy day, there were some things that I had to finish up.  Marilu was still in bed.  Told her that I would call her at seven.  I know that the security system was on when I left the house, at about 6:25, 6:30.  I went down to 7-11 and got another cup of coffee.  I left there and went to the post office, picked up our mail for the day.  From there, I went to the donut shop, picked up donuts.  Then I went to Precision Glass, Don Richardson’s company, and talked with them for a moment.  I started to leave, realized that I had forgotten to call Mary.  I went back in at the reception desk and called her at almost 7:30.  She was up, she said she was busy, busy, busy, so I told her goodbye.”

From 7:30 when he called Marilu, to 10:06 when Marilu’s body was found, Stephen spent most of his time with witnesses who confirmed his alibi.  A private investigator, Bill Elliott, hired by Marilu’s parents, examined Stephen’s alibi in detail:

“The witnesses that we interviewed indicated to us that it was not his habit or pattern to leave the house before nine or ten in the morning.  And this particular day he claims to have left the house between 6:00 and 6:30.”

When Stephen left home, his first stop was the 7-11, only two blocks away, and less than a five-minute drive.  But according to Bill Elliot, there is a conflict as to the actual time Stephen arrived:

“We interviewed the people at the convenience store where he went first, and it was their recollection and very positive recollection that Stephen did not get there until three minutes until seven o’clock.  A variation in the alibi that would have given him time to do things as far as getting rid of evidence and that kind of thing.  The curious thing is that Mr. Geri had not only gone to these places that morning, but the following day, he went back and reminded these people that he had been there the day before, which is something that I found unusual.”

Bill Elliot also discovered that two years before Marilu’s death, Stephen had purchased insurance policies on both their lives.  According to Bill, each policy had a total value of more than $400,000:

“Mr. Geri was a big spender, liked to spend a lot of money and liked to live the high life.  At a higher level than his income was capable of supporting.”

Ten months after the murder, Stephen tried to collect on his wife’s policy.  Outraged, Marilu’s parents went to court to prevent him from collecting the money.  They claimed he had been the cause of Marilu’s death and would attempt to prove it in court.  However, Stephen Geri believed there was another reason that the Serratos filed the lawsuit:

“Well there are two things that make the world go round, and that’s sex and money.  And it definitely wasn’t sex, was it?”

Strangely, just as the trial was beginning, Stephen Geri and Marilu’s parents reached an out of court settlement.  But which side had requested the settlement?  Stephen claimed that the Serratos approached him with the offer:

“I was adamant that when my attorney presented this to me, that it would not be as an admission of guilt and that rather that the Serratos would realize that I was not involved, or why would they make the offer?  And that we would settle on it.  If it had been my daughter and I thought that person was involved, there was no way I would ever take the settlement… but they did.”

The court documents can’t reveal who asked for the settlement, since the judge ordered the records sealed.

The police continue to search for information about the two weapons that were used in the murder.  They feel these guns will lead them to the killer.  Stephen Geri remains a person of interest.  But through it all, Geri has consistently maintained his innocence:

“No, I did not kill my wife.  Marilu was the perfect woman for me.  We had a wonderful life together, exciting, we traveled, we built one hell of a business, and were a fantastic complement to each other.”


Watch this case now on Amazon Prime in season one with Robert Stack and season five with Dennis Farina. Also available on YouTube with Dennis FarinaVarious seasons available now on Hulu.

SUBMIT A TIP

 

24 Comments

  1. asdf

  2. David jackson

    I think one way to solve the case was to find out from the alarm company when was the last time the alarm system was activated that would answer a lot of things because he said that it was on when he left the company should be able to tell when it was deactivated to open the door.
    2. The phone records should show how long was that phone call he made lasted to see if she was alive at the time

    Reply

  3. Mrs. Smith

    It’s been years since this aired and I am curious as to who filed for the settlement. It was sealed by the judge till 1988, who filed? I think it would indicate the character of all parties involved if we had this answer.

    Reply

  4. Reader

    Since Stephen Geri is such a successful businessman today in San Antonio, why isn’t he offering money to help solve this crime? Shouldn’t he care about his late wife? He has his webpage at stephengeri.net and no mention is made of his time with his late wife. He cannot escape Judgement Day thankfully.

    Reply

  5. thinkingoutloud

    he might not have ‘murdered’ her, but he definitely had something to do with it. the day of her death, he unnecessarily leaves his house super early to run all these unnecessary errands and calls his mother in law to unnecessarily check in on his wife so she would obviously go over and find her dead. the one day hsi wife is murdered, he decides to switch up his normal routine??? i just dont buy it. he hired a hit man and left so he could run all these dumb errands so the hitman could kill his wife and he could obviously say ‘hey i had nothing to do with it cause i was out running unnecessary errands all day’. so obvious he was involved. i do not know why he had her murdered, but there had to be some reason. she was a very pretty lady, RIP Marilu

    Reply

  6. None

    Why has there not been any more action taken on this case. I know this man and am 100% sure he killed his wife. He lives in San Antonio now with the women he married after he murdered his wife. This man has a temper and I belive he killed his wife to keep from sharing his business and assets after his wife asked for his divorce.
    One evening I was alone with him at his house and he pulled out a gun and pointed it at me and asked me if I was scared. I said yes, and he replied good.

    Reply

    • Jackie Jackson

      Just watched “unsolved mysterys” and it is obvious he did it. He had the motive and the means. After reading your comment…I have no doubt he has the temperament to commit murder. I think it’s a shame this has never been “officially ” solved.

      Reply

  7. Anonymous

    Yes, that is the same Stephen Geri who probably murdered his wife.

    Reply

  8. joseph

    Geri had some close associates from Israel that certainly were the type to make the person of interest category with flying colors. They partnered with him on dozens of financial fraud endeavors that supported him in the years up until the murder. Many people who knew him then instantly assumed he did hire someone to do this, the moment they heard of Marilu’s death.

    Reply

  9. Jason

    Mr. Geri seems very likely to have hired a hit man to come in and murder his wife to collect her life insurance policy that would pay for the judgments against him. I was watching this on Amazon today and the fact that he refers to her as strictly a business partner rather than a loving wife is a major red flag. I don’t believe he was the one to personally murder her, but I have no doubt that there is someone out there who murdered her for him – especially since none of the guns Mr. Geri owned were the same type used in the murder!

    Reply

  10. Angie

    I just saw this and believe the husband behaved very suspiciously. I think he hired someone to do it.

    Reply

  11. Reality Check

    The parents obviously dislike Stephen… They strike me as the type to do anything to get rid of him including murdering their own daughter. There is an equally high chance they did it… especially the mother is she was pushing for a divorce (I bet you she was but did not say it) and was denied at everyturn. She the more suspect ine in how she answered questions to be. Paying a “private investigator ” to defkect from them would be the perfect cover up.

    Reply

  12. habes

    https://web.archive.org/web/20150201043953/http://www.stephengeri.com/family.html

    here’s a link to the same website… just a bit creepy

    Reply

  13. Anon

    This episode is available for streaming on Amazon currently so I hope someone sees it and can bring new information forward. As others have said, it certainly doesn’t add up. Looking at the husband’s current website raises a few more questions. I would never propose that someone is guilty based on simply watching a TV show but I do think the police department totally blew the investigation (as someone mentioned above). Simply does not add up..neighbors didn’t see or hear anything during a time of morning when everyone is up and getting ready/leaving for work?
    Either way, someone does not go back to businesses the day after a wife is murdered to remind them that he was there. That’s not a natural, rational reaction. Wouldn’t you be too busy grieving or making funeral plans and working with officers to help find the guilty party? I cannot even fathom a loving husband doing that the day after a wife was murdered. Just so…suspicious in my mind.

    Reply

  14. Sun dog

    I bet you him and her mother were both in on it for the $$$

    Reply

  15. Anonymous

    Guilty!

    Reply

  16. Heather

    Weird comments on here. Just because Stephen Geri’s guns were not used in the killing does not mean he did not hire someone to kill her. He did several odd things the morning she died, according to what the show shared:

    1) He left the home 3+ hours earlier than normal
    2) He made several stops that allowed him to “be seen,” providing witnesses (i.e. 7-11, post office, donuts shop, glass place. He said he had a very busy day of… um… donut-eating, coffee-buying, and mail retrieving, apparently.
    3) The 7-11 witness said he arrived more than 30-minutes later than Stephen Geri said he arrived. The investigator thinks this gave him time to hide evidence, but it could have also been a last-minute meeting with a possible contract killer before the CK completed his job.
    4) Stephen Geri called Marilu’s mother and randomly asked her to “go to the house and help Marilu prepare for a party.” Translation: Go over to the house and make sure my wife is dead. I can’t be seen anywhere near there. I’m super-busy collecting witnesses who will support my alibi.
    5) Which brings up an interesting point… He went back the next day to remind witnesses that he’d been there the day before?? No one thinks to do that. Unless… hmmm… Stephen Geri was worried about something? (taps chin) What could that be…

    Anyway, I wonder if they interviewed him regarding his movements the day before, or weeks prior to the murder. Where did he go? Whom did he meet? Are their witnesses to support those tall-tales? What about access to his office and home landline phone records. Whom did he call?

    I hope they get this one solved.

    Reply

  17. Clarence Cartwright

    Cops are so lazy… Why didn’t they check Mr. Geri’s skin and clothes for gunpowder residue? Those tests were certainly readily available back then. The re-runs of the interview look like Mr. Geri was angry or upset because the cops were not looking at other leads… It looks to me like the mother did it to steal the jewelry. There would be receipts to show they owned that much jewelry (in 3 years of marriage) and since he was an insurance agent, you’d think there would be pictorial evidence too. Why didn’t the cops look at pawn shops and fences for pieces of the jewelry – or watch the mama for unusual spending habits? Because cops, especially in Houston, are fat lazy gov-mint bureaucrats with a built in bully-pulpit and some dimwit detective felt so sorry for the mama’s crying alibi story.

    Reply

  18. Lonewolf

    You can clearly tell that Stephen Geri is lying, when he is telling unsolved mysteries about the settlement and his wife and their life together. He says no he didn’t kill her and looks left, he takes his time to think on what he has to say. When he says “We had a wonderful life together” he is shaking his head no. I believe he did kill her, but here’s the twist. Her mother is smiling after she tells the story, this is a smile after she knows she’s gotten away with something. Dig deeper and I’m sure you’ll find something, people who have a routine will hardly ever break it, unless they are often doing something the don’t want people to know.

    Reply

  19. Mary

    Is this the same Stephen Geri? http://www.stephengeri.com/home.html
    Not too narcissistic is he?

    Reply

Our Terms and Policy Agreement have changed. Please agree to the new terms by clicking the check box at the bottom. You will only see this message once.

 

As used herein the word “I” or “me” or “my” refers to the registered user. “You,” “your” and “we” refers to Unsolved Mysteries and www.unsolved.com, its parents, affiliates, sponsors, successors, assigns, heirs and licensees.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE, FROM TIME TO TIME IN OUR SOLE DISCRETION. WE WILL NOTIFY YOU OF AMENDMENTS TO THESE TERMS AND CONDITIONS BY POSTING THEM TO THIS WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS THIS WEBSITE.

By uploading any photographs, videos, and/or written materials including, without limitation, captions and stories (collectively, “My Materials”), I certify and acknowledge that I wholly-own My Materials or have the sole and exclusive right to permit Unsolved Mysteries and www.unsolved.com to use, edit, publish and otherwise exploit My Materials and my name in connection with My Materials without obligation or liability to me or any other party whatsoever. We may require “reasonable proof of ownership” of the content you submit.

I hereby grant to you the non-exclusive, irrevocable and unconditional right to describe, relate, publish and/or exploit My Materials in such manner as you shall elect, in whole or in part, on your websites and in print and electronic form or in any other media now or hereafter known or devised (including without limitation, books), and in related products and services in connection with any exploitation thereof (including but not limited to clothing, bumper stickers, mugs, toys, posters and other printed materials, and any related promotion and advertising of such items), throughout the universe in perpetuity, and in any advertising, promotion and publicity related thereto in all media now existing or to come into existence in the future. I agree that you shall have the right to edit, change, add to, take from, rearrange, vary, embellish, alter, modify, revise, translate, reformat and/or reprocess My Materials in any manner you may in your sole discretion determine and to use them as you in your sole discretion may determine and to make derivative works of the same, in whole or in part, or not to use any of My Materials, without notifying me and without obligation to me; and I waive any right to inspect or approve the final display or other exploitation of My Materials now or in the future, whether that use is known to me or unknown, and I waive any right to royalties or any other compensation arising from or related to the use of My Materials. I waive any right to sue even if what I feel was created was defamatory.I hereby give Unsolved.com (hereafter referred to as “you”) the right to make visual and audio recordings of me, and I give you the irrevocable right to use such recordings as well as my name, voice, appearance, activities and experiences in connection with the website unsolved.com. Such use includes promotions, publicity and advertising.

I represent and warrant that I have the right to enter into this agreement and to grant, without the consent of any third parties, all the rights herein granted; that I have not exclusively granted or assigned or otherwise transferred such rights to any third parties; and that there are no claims, litigation or other proceedings pending or threatened which could in any way impair, limit or diminish the rights granted to you hereunder. I, on behalf of myself, my successors, heirs, representatives and assigns, hereby irrevocably covenant that I will not assert a claim or maintain an action or suit and will not consent to the assertion or maintenance by others of any claim, action or suit (including, but not limited to claims, actions or suits for invasion of my rights of privacy, rights of publicity, defamation or rights in the nature of “droit moral”) of any kind on account of the exercise by you of any of the rights herein granted or agreed to be granted to you.

I represent and warrant that if any minors appear in My Materials, I am the mother, father or duly appointed guardian of such minors or have the irrevocable permission of the parents or duly appointed guardian(s) of such minors to grant the rights set forth herein to you on behalf of such minors.
I agree to indemnify and defend you, and hold you harmless from and against any and all liability, losses, damages, costs, expenses (including but not limited to attorneys’ fees), judgments and penalties arising out of, resulting from, based upon or incurred because of the breach of any warranty, representation or agreement made by me hereunder (including, without limitation, with respect to any claims that I lack the authority to grant all of the rights (including rights of third parties and minors) herein granted). I agree that I will have no rights to terminate or rescind any rights granted to you hereunder or to enjoin the publication, production, exhibition or distribution or exploitation of any work based thereon.

IN NO EVENT WILL YOU BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, ARISING OUT OF MY USE OF YOUR WEBSITES OR YOUR REMOVAL FROM YOUR WEBSITES OF, OR DISCONTINUATION OF ACCESS TO, MY MATERIALS. WITHOUT LIMITING THE FOREGOING, YOUR WEBSITES AND ALL MATERIALS PROVIDED ON OR THROUGH YOUR WEBSITES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU DO NOT NOW AND SHALL NOT IN THE FUTURE HAVE ANY DUTY OR LIABILITY, DIRECT OR INDIRECT, VICARIOUS, CONTRIBUTORY, OR OTHERWISE, WITH RESPECT TO THE INFRINGEMENT OR PROTECTION OF MY INTELLECTUAL PROPERTY RIGHTS, IF ANY, WITH RESPECT TO ANY SUBMISSION OF MATERIAL.

This release is governed by and shall be construed in accordance with the laws of the State of California, United States of America, without regards to its principles of conflicts of law.

1.In the event of any dispute arising out of or in connection with this agreement or otherwise in connection with your websites or My Materials, such dispute shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence.

  1. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees. Each party expressly waives any right to a jury. Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction.

This agreement shall bind my heirs, administrators, representatives, executors and assigns forever. You shall have the right to assign any or all of your rights hereunder to any person, firm or entity in your sole discretion. I may not assign this agreement to any third party, and any purported attempt to do so shall be deemed null and void ab initio.

I give you the foregoing permission with the knowledge and understanding that you will incur substantial expense in reliance thereon. If any part of this agreement is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

I am of the age of majority in my state of residence (which is typically 18 years of age in most states) and competent to contract in my own name. I HAVE READ THIS SUBMISSION RELEASE AND I FULLY UNDERSTAND AND FREELY ACCEPT THE CONTENTS AND MEANING OF THIS AGREEMENT. I AGREE TO BE BOUND HEREBY AND INDICATE MY ACCEPTANCE OF THESE TERMS BY CLICKING THE BOX BELOW. MY electronic consent to this Agreement (or to any other agreement between ME AND YOU), whether by clicking THE BOX BELOW or similar buttons provided in conjunction with any such agreement, shall constitute MY electronic signature and, according to the provisions of UNITED STATES federal law (INCLUDING, WITHOUT LIMITATION, UNITED STATES COPYRIGHT LAW), shall be of the same effect as if I had signed such agreement manually. UPON YOUR request, I agree to sign a non-electronic version of this Agreement. A printed version of this Agreement and/or of any notice given in electronic form shall be admissible in judicial, administrative, or arbitration proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated.

Complaints about content, including complaints arising state or federal law involving the unsolved website should be made to unsolved@unsolved.com or at Unsolved Mysteries, 4303 W. Verdugo Ave., Burbank, CA  91505.  For questions regarding Unsolved’s compliance with the Digital Millennium Copyright Act please see our DMCA policy [https://unsolved.com/dcma-agreement/]

 

PRIVACY POLICY

Cosgrove Meurer Productions, Inc. (“CMP”) provides www.unsolved.com (the “Website”) and related services for your personal non-commercial use only and subject to your compliance with this Privacy Statement and Cosgrove Meurer Productions, Inc. Terms of Use Agreement. Please read this Agreement carefully before using this Website. Your use of this Website constitutes your acceptance to be bound by this Agreement without limitation, qualification or change. If at any time you do not accept all the terms and conditions of this Agreement, you must immediately discontinue use of this Website. This Agreement sets forth Cosgrove Meurer Productions, Inc. policies with respect to its operation of this Website.

Certain products or services offered by this Website may be governed by additional terms (“Additional Terms”) presented in conjunction with those products or services. You must agree to these Additional Terms before using those areas or Cosgrove Meurer Productions, Inc. Services. The Additional Terms and this Agreement shall apply equally. In the event of an irreconcilable inconsistency between the Additional Terms and this Agreement, the Additional Terms shall control.

YOU MAY NOT USE THIS WEBSITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THIS AGREEMENT AND/OR ANY APPLICABLE ADDITIONAL TERMS. YOUR ACCESS TO THIS WEBSITE MAY BE TERMINATED IMMEDIATELY IN COSGROVE MEURER PRODUCTIONS, INC. SOLE DISCRETION, WITH OR WITHOUT NOTICE, IF YOU FAIL TO COMPLY WITH ANY PROVISIONS OF THIS AGREEMENT AND/OR ADDITIONAL TERMS, OR FOR ANY OTHER REASON, OR FOR NO REASON.

This Agreement informs you of Cosgrove Meurer Productions, Inc. practices with respect to the online collection, use, and disclosure of personal information from the Website. Personal information is information that allows us to contact you (such as email address, home address, or telephone number) or other information that, when linked to your name or contact information, allows us to personalize your visit to our Website by providing you with information that suits your interests.

DATA WE COLLECT

Personal Data
 

We collect information (whether online, by phone, or by paper) that enables CMP to identify or contact you (“Personal Data”) to carry out our business purposes.  CMP Sites collect this information for a variety of business reasons, including but not limited to, providing tips, registering for an CMP event or program, purchasing CMP products or services, or otherwise interacting with CMP.
 

The types of Personal Data we collect include, but are not limited to:
 

  • General data (e.g., names, dates of birth, home and business addresses, email addresses, Internet protocol addresses and mobile/landline business/personal telephone numbers that are provided by our members/customers)
  • Professional data (e.g., occupation and state of residence)
  • Other identification information (e.g., photographs)
  • Sensitive Personal Data (e.g., racial or ethnic origin, sexual orientation and disability data) for diversity or accessibility purposes based upon information you provide us.

Personal data is not collected without your providing that information to us.
 

Non-Personal Data
 

We collect information (whether online, by phone, or by paper) that does not directly identify you as you interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect includes, but is not limited to:

  • Site usage (e.g., browsing history, search terms, number of clicks, referring/exit pages, date/time stamp, time on Site)
  • Products and services viewed, including advertisements for such products and services
  • Computer type, operating system and platform type
  • Internet service provider

 

HOW CMP USES YOUR DATA

In addition to the uses described above, we use your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to:


Personal Data
 

  • Identify you when you visit our Sites
  • Provide service communications such as invoices, order confirmations, registrations and customer service messages
  • Provide products, information and services you request or that we think you may be interested in
  • Respond to your emails or online requests for products, services, or information
  • Deliver and process surveys
  • Personalize and improve the usability of the Sites
  • Fulfill and/or deliver CMP products and services
  • Tailor content, advertising and marketing to you
  • We do not publish or aggregate credit card information or personal identification numbers such as social security numbers.


Non-Personal Data


We use Non-Personal Data to improve the usability of our Sites and for other business reasons. We or other third-party companies also use the Non-Personal Data to provide advertisements and targeted advertisements to you (ads based on the Non-Personal Data). We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select an advertising link or other link that takes you to sites not operated by CMP, you may be subject to the privacy policies of these third-party sites.

PERSONAL DATA COLLECTED FROM THE UNSOLVED APPLICATION

We may also obtain demographic and other personally identifiable information (such as your name, email address, password and PIN) that you voluntarily give to us when choosing to participate in various activities related to the Unsolved Application, including chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. 

 

If you do not turn off your phone’s location services, you may send us your geographic location.  If your camera roll is set to share, you may make your camera roll available to us.  If you have signed up to receive push notifications, you will receive those from the Unsolved Application.

 

HOW WE SHARE YOUR DATA

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:

  • Share data with third parties to fulfill service requests and to perform business functions (e.g., CMP contracts with third parties to provide services on our behalf such as customer support and consulting services; 
  • Share data with third parties as required by law or to protect CMP in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on the CMP; (b) protect and defend CMP’s rights or property; or (c) protect the personal safety of CMP personnel or members of the public in appropriate circumstances.
  • Share data with third parties if CMP and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or if CMP undergoes some other change including a change to its corporate form or as part of a bankruptcy proceeding. 
  • Share data with third parties to offer you products and services that may be of interest to you professionally or personally (e.g., apps or software).  Users can request their information to be removed from such lists by contacting us.
  • Share data with third parties under other unanticipated situations, but only with your consent.
  • Share your email address, but only as permitted by the CMP Email Policy, as follows:

Your email address will be used only by the CMP, its entities and CMP vendors performing member services, or offering products on CMP’s behalf.  CMP does not sell or rent email addresses to anyone outside the CMP, nor does CMP share email addresses to unrelated third-parties, affiliates, or CMP members.  CMP also shares your email address with third parties to enable CMP to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.  Finally, CMP shares email addresses with third parties as necessary for CMP to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.

 

HOW YOU CAN MANAGE YOUR DATA WE COLLECT

You can manage your profile and email preferences, including “opting out” of email by contacting us. If you prefer to receive hard copy mailings only from CMP, you can contact us and request to have your name and address removed from the list we provide to third parties.

 

For California residents, please consult the “California Privacy Rights” section for additional considerations. 

 

Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law.  You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.

 

CALIFORNIA PRIVACY RIGHTS

In addition to the rights as explained in this Privacy Policy, under California law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year).

 

To obtain this information please write to us at:

 

Unsolved

4303 Verdugo Ave.

Burbank, CA  91505

 

 Attn: CMP -- California Privacy Law.

 

Please include your full name and address.

 

CANADIAN ANTI-SPAM LAW

CMP complies with the Canada Anti-Spam Law which requires you to opt-in to receive unauthorized Commercial Electronic Messages (as defined under the Canada Anti-Spam Law).

[DO WE DO THIS??]

 

HOW WE PROTECT PERSONAL DATA

CMP implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for membership directories, membership lists and registration lists, and the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

 

Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, CMP cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. If you have questions about this Privacy Policy, please contact us.

 

Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data.  To help you protect your privacy, these Sites have tools to help you log in and log out.

ACCESSING, CHANGING AND DELETING PERSONAL INFORMATION

We rely on you to update and correct your Personal Data.  If you are a user of our Sites, subscriber to [CMP product], purchaser of CMP products and services, you can review, update and correct your information directly on CMP’s website or by contacting us using the information in the “Contact Information” section below.

 

Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  This may include retaining your Personal Data indefinitely, even after you are no longer a CMP member, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements.  

 

Please note that you can request, at any time, that we delete your Personal Data.  All requests must be directed to the contact in the “Contact Information” section below.  We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other members, individuals, or third parties.  When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if CMP determines that it is not practical or possible to delete it.

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data.  By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below.  We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Cosgrove Meurer Productions, Inc. is the owner of this Website and retains all ownership rights to the information collected at this Website. Cosgrove Meurer Productions, Inc. reserves the right to change, modify, add, or remove provisions of this Privacy Statement. Any changes to this Privacy Statement will be posted here, and we encourage you to check back from time to time. In addition, Cosgrove Meurer Productions, Inc. will notify registered users of changes as they occur.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org. Your use of the site constitutes your agreement to accept cookies, beacons and third-party advertising. Cosgrove Meurer Productions, Inc. assumes no responsibility for third-party ads.

ARTICLE 1. Personalization
1.1 We may use the contact information you give us to better tailor your Website experience to your interests, and to send you information about Cosgrove Meurer Productions, Inc. and its services as well as promotional material on behalf of some of our partners. We may use other information that you provide to us to show you content in which you may be interested and to display the content according to your preferences. We will also share this information within Cosgrove Meurer Productions, Inc. in order to enhance your experience on this and other Cosgrove Meurer Productions, Inc. Websites.
1.2 In addition, we may share this information with advertisers or other third parties that are not part of the Cosgrove Meurer Productions, Inc. family on an aggregate or other basis that does not disclose your identity or contact information.

ARTICLE 2. Online Surveys/Contests
2.1 From time to time, we may conduct online surveys and contests. These may ask you for contact information (like name or email address) and demographic information (like zip code or age).
2.2 We may use this contact information from our surveys and contests to provide you with information about our company and promotional material on behalf of some of our partners, and to contact you when necessary.

ARTICLE 3. Shopping/Commercial Services
3.1 This Website may offer shopping services, which may be offered by us or by a firm that operates a store under contract with us. If our Website offers shopping or other commercial services, you will use a customer order form to request information, products, and services. The order form will ask you to give us contact information (like name or email address), financial information (like account or credit card numbers), and demographic information (like zip code or age).

3.2 We will use the financial information that you provide to bill you for products and services. By giving our Website your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company in order to confirm and fulfill your order.

3.3 We will use contact information from the order form to fulfill your orders. We may also use contact data to get in touch with you when necessary. We will not otherwise use or distribute your financial information without your prior approval.

ARTICLE 4. Public forums
4.1 This Website may make available chat rooms, blogs, forums, message boards, and news groups. Please remember that any information that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Information disclosed by you or by others enters the public domain and may be freely used by any other persons or entities using the site.

ARTICLE 5. Information Sharing With Third Parties
5.1 From time to time we may enter into a special relationship with another company that is not owned by Cosgrove Meurer Productions, Inc. to provide additional features at this Website. These special relationships may include “powered by” partners, business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). These might include, for example, pages that share our name and that of another entity. You should look for a specific privacy statement on any such co-branded page. Any personal information that you provide when signing up at one of those co-branded pages may be shared with our third party partner. You should also check our partner’s website for information regarding its privacy policies.

5.2 Also, the nature of some features of our Website may require that we share personal information about you with persons or companies outside of Cosgrove Meurer Productions, Inc. For example, this may occur at a feature that enables you, via our Website, to ask questions of persons or entities that are not part of Cosgrove Meurer Productions, Inc. By responding to those features of the site, whether by email or direct entry of information on our Website, you are consenting to our transferring that information to such persons or entities.

5.3 With respect to specific registration modules, like contests, we may disclose personal information collected, and we may post a conspicuous statement on the registration module to the effect that we will be disclosing the information collected with third parties.

5.4 Finally, we may share any of the information collected from you with these other non- Cosgrove Meurer Productions, Inc companies in an aggregate basis. The aggregated information is not linked to any information that can identify you.

ARTICLE 6. IP Address and Log Files
6.1 We may use your IP address to administer our Website, to help diagnose problems with our server, to analyze trends, to track users’ webpage movements, to help identify you and your shopping cart, and to gather broad demographic information for aggregate use.

ARTICLE 7. Cookies
7.1 This Website may use a standard technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help our Website to recognize your computer’s browser as a previous visitor. This information allows us to customize delivery of information. For example, our Website may use cookies to save and remember registration information or preferences that you may have set while browsing the Website, to keep track of your shopping cart, to ensure you don’t see the same ad content repeatedly, to deliver content specific to your interests, and to save your password so you do not have to re-enter it each time you visit our site. We use cookies only to gather information as indicated in this policy.

7.2 In addition, on occasion our site may also set a “session cookie” which helps us administer the Website. The session cookie expires when you close your browser and does not retain any information about you after it expires.

7.3 Finally, we may also use an ad network provider to help present advertisements on this and other Cosgrove Meurer Productions, Inc. websites. This ad network provider, like other advertising service vendors, uses cookies, web beacons, or similar technologies on the hard drive of your computer to serve you advertisements tailored to interests you have shown by browsing on this and other sites you have visited, and to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, the provider collects non-personal data such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. The use of cookies, web beacons, or similar technologies by these ad network providers is subject to their own privacy policies, not ours, and Cosgrove Meurer Productions, Inc. assumes no responsibility for the collection or use of such information.

ARTICLE 8. Banner Advertising
8.1 We have contracted with an ad-service to place banner advertising on our Website. All of the data provided and generated by the ad-server software remains in our possession. This feature of our Website may, on occasion, set “cookies” on your computer. Any information collected or stored by the ad-service or the cookies is treated in the same manner as other information described in this statement.

ARTICLE 9. Children’s Personal Information
9.1 Consistent with the Children’s Online Privacy Protection Act:

9.1.1 This site does NOT collect, use, or disclose personal information (including online contact information) of children under the age of thirteen (13).

9.1.2 In the event that a child under the age of 13 attempts to register on our site, we will NOT accept the registration and will delete information received from the child.

9.1.3 In the event that a child posts personal information in a public forum such as a chat room, we will attempt to delete that information once we become aware of it.

ARTICLE 10. Security of Your Personal Information
10.1 Cosgrove Meurer Productions, Inc. employs reasonable security measures consistent with standard industry practice, for information collected through this Website. We believe that we have adequate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of the information we collect on our Website. We also use internal protections to limit access to users’ personal information to only those employees who need the information to perform a specific job.

ARTICLE 11. Sale or Merger
11.1 If this Website is sold to, or merges with, another company not owned by Cosgrove Meurer Productions, Inc., you should expect that some or all of the information collected from this Website may be transferred to the buyer/surviving company. If so, CMP will seek to obligate the acquiring company to use any personal information transferred by this Website in a manner consistent with this statement, but cannot guarantee that it will be able to impose that requirement or that the acquiring company will comply.

ARTICLE 12. Legal Process
12.1 You should be aware that Cosgrove Meurer Productions, Inc. may be required to disclose your personal information to the government or third parties under certain circumstances, such as in court or regulatory proceedings.

ARTICLE 13.  Contacting the Website

13.1        If you have any questions about this Privacy Statement, the practices of this Website, or your dealings with this Website, please contact us at: unsolved@unsolved.com.

ARTICLE 14.  general information

14.1        Choice of Law:  This Agreement and the Additional Terms shall be governed by, construed and enforced in accordance with the laws of the State of California , as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles.

14.2        Choice of Forum:  You agree that any cause of action you or Cosgrove Meurer Productions, Inc. brings to enforce this Agreement and/or the Additional Terms, or in connection with any matters related to this Website and/or the Privacy Statement, shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees.  Each party expressly waives any right to a jury.  Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction. 

14.4        If any provision of this Agreement, or the application thereof to any person or circumstances, is held invalid or for any reason unenforceable then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of this Agreement shall remain in full force and effect.  The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.  Unless expressly provided otherwise, this Agreement is the entire agreement between you and Cosgrove Meurer Productions, Inc. with respect to the use of this Website and shall not be modified except in writing, signed by an authorized representative of Cosgrove Meurer Productions, Inc.

ARTICLE 15.  European Union and Other Foreign Nations

15.1        This Website is governed by and operated in accordance with the laws of United States of America and is intended for enjoyment of residents of the United States.  Cosgrove Meurer Productions, Inc. makes no representation that this Website is governed by or operated in accordance with the laws of other nations.  By using this Website and submitting any personal information, visitors from outside of the United States acknowledge this Website is subject to U.S. law, consent to the transfer of personal data to the U.S., and waive any claims that may arise under their own national laws.