Did a devoted mother of two simply abandon her family?

Charlotte Pollis


Gender: Female
DOB: 7/4/65
Height: 5’7”
Weight: 300 lbs.
Eyes: Brown
Hair: Brown
Remarks: Last seen 3/12/94


On March 12, 1994, Paul Pollis’s wife, Charlotte, vanished from their home in Girard, Ohio.   Paul maintained his innocence throughout, but Charlotte’s mother, Charlotte Nagi, was convinced that Paul knew exactly what happened to her daughter:

“I think Paul got angry and he struck her and he couldn’t stop himself.   I think Paul killed my daughter.”

Charlotte’s husband found her purse

Did Paul Pollis get away with murder?   Police cannot say because there is a lack of evidence to prove a crime was even committed.   Until solid leads develop, Paul Pollis will very likely remain locked in an ugly dispute with his wife’s family, over just what happened to Charlotte the day she vanished.

About the only thing everyone agreed on was that Charlotte was sick the day before she disappeared. That night, Paul’s parents looked after the couple’s two children while Paul took Charlotte to the hospital.   She had an acute ear infection marked by pain and dizziness.   After Paul’s parents left, Charlotte phoned her mother:

“She said, I’ll talk to you in the morning and at 1:25 AM. I had hung up the phone from her.   That’s the last I ever spoke to her. At ten to 9:00 on Saturday morning, I called the house to check on my daughter… and Paul answered the phone.”

According to Paul, the last time he saw Charlotte was shortly after that phone call:

“I think it was about 11:00 o’clock.   I took the kids out to do errands for the afternoon and I told her just stay in bed and relax, I’ll bring the medication that you need back, just stay in bed, take it easy.”

A neighbor saw him without his kids

According to Paul, he buckled the kids into their car seats and headed off for a day of errands.   There were stops at the pharmacy, the laundromat, and a scrap yard, then burgers at a fast food restaurant, and finally a couple of hours spent looking at houses for sale.   However, Paul’s account of that day is disputed by several people.   One of those people was Charlotte’s mother.   She claimed that she called the house several times before 11:00, when Paul said he was still at home:

“I called at 10:00, I called at 10 after 10:00, I called at 20 after 10:00.   I just kept calling… I thought something’s not right.   No answering machine, nobody answering the phone, nothing.   And I thought… why is nobody answering?”

Paul said he returned home with the children at around 4:00 PM, but Charlotte wasn’t there.   At that time, he had no concerns for her safety:

“I figured that she was feeling better and had gone out.   Put the kids up to finish their nap in bed and just watched TV and finished cleaning the house.   About 7:30 I noticed her purse up on the cabinets and my wife doesn’t go anywhere without her purse.   I can’t believe that she would’ve left without it.   So I started calling around to see if she’d gone out with anybody.”

A small bloodstain was found in his trunk

When Charlotte’s family learned that she was missing, they rushed to the house.   After talking to Paul, Charlotte’s sister, Amriah Nagi, decided to take a look outside.   She noticed two sets of footprints in the snow that stretched from a side door towards a small shed:

“The doors were bulging pretty much out of the shed.   They just had like a regular padlock on it and it kind of bothered me the way the shed was because the doors weren’t flush against it.   So I’d gone into the house and I had asked Paul for the keys.”

According to Charlotte’s mother, Paul then became very angry:

“He said the shed has nothing to do with Charlotte and I’m not giving you the keys and she’d asked him repeatedly for these keys to the shed and he got angrier and angrier.”

Amriah believed the pair of footprints in the snow suggested that Paul had help:

“I looked at Paul’s shoe prints and they were the same footprints that were in the snow.   And the other footprints were fairly large with a shoe boot who I can suspect would’ve been his father’s but they you know, I can’t be definite on that.”

2 sets of footprints headed towards a shed

To prove his innocence, Paul agreed to take a polygraph test.   He made an appointment for Tuesday, three days after his wife disappeared.   But Paul did not show up.   He wasn’t at home either and left a note on his dresser which read, “I love my wife and would never do anything to harm her intentionally.”   For three months, Paul stayed out of sight.   Then one day, he reappeared with an explanation:

“I had a lot of mental anguish I was going through.   And I wanted some time alone.   People were driving in front of the house non-stop.   They didn’t come by to give me a hug or pat on the back and say we’re with you.   They just came by to look.”

Charlotte Nagi Pollis was last seen in March of 1994.   According to the police, Paul Pollis remains the only suspect in the case.

Watch this case now on Amazon Prime in season eight with Robert Stack and in season one with Dennis Farina. Also available on YouTube with Dennis Farina. Various seasons available now on Hulu.




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    Sieran Vale

    When you google Paul Pollis, you find numerous arrests: felony drug possession (cocaine), driving under the influence, carrying a concealed weapon and much more. He’s a bad boy whose mother and father apparently spoiled him and CONTINUED to spoil him even after he called for help in covering up his crime. Shameful.


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    This episode is so interesting. Just watching this guy, he seems so full of hate. His glare is pretty telling. Also his mom’s tone of voice sounds super-manipulative. Who knows? Maybe theyre pissed b/c theyre innocent and police/neighbors harass them? I don’t think he’s smart enough to kill and get away with it.

    There’s similarities about this guy and the coked-out guy who put his wife through a chipper on “Backyard Bones.” After their wives “disappeared”, they INSTANTLY had drug problems, run-ins with the law, etc. Idk, I don’t think there’s enough evidence on this episode. Maybe Forensic Files will come around and do an episode about this


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    Connie Sinchak

    Worked on this case with crime stoppers. Knew her through work. MANY things have been left out of this story. Paul’s father was a coroner. Paul had much help to cover his tracks, not saying his father was involved. I worked with Girard detective. Many twists and turns to this story. Charlotte would never have left her children. I truly feel we all have a good idea who was responsible. I have a lot of info. I kept from all the info we uncovered. Pray this gets solved so many can rest in peace.


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    Michael Fontaine

    Here is some additional information from the Charley Project website. This information was not in the Unsolved Mysteries segment and sheds some light on the disappearance…

    1). Charlotte’s family arrived at the couple’s home when she could not be located. She had apparently left the house without her winter coat, wearing only her nightclothes. Charlotte’s sister told authorities that she saw two sets of footprints in the snow leading from the side door of the residence to a small shed in the yard. The second set of tracks led back to the house.

    Her sister stated that the shed doors appeared to be bulging and she asked Paul for the key so she could investigate inside. Charlotte’s sister claimed Paul became angry and refused her request. Charlotte’s brother returned to their home the following day and saw that the shed doors were closed normally. He looked inside and noticed that all of the items had been shoved to one side.

    2). Authorities searched the Pollis residence and found that it had been thoroughly cleaned shortly beforehand. Charlotte’s brother claims he saw a blood-spattered blanket and two bloodstained pillows in the house, but these items were not recovered.

    3). Paul initially agreed to take a polygraph test, but never arrived as scheduled. Investigators discovered he had disappeared from his home and left a note behind. The letter stated that he loved his wife and would never intentionally harm her.

    Paul returned three months later, claiming he had been suffering from mental anguish and needed time alone. Police filed charges against him for obstructing their investigation. The charges were later dismissed, however. Paul has maintained his innocence in Charlotte’s disappearance. He remarried and moved to Howland, Ohio sometime after his wife vanished.

    He has been in trouble with the law several times. The most serious incident was in 2006, he and his second wife were charged with money laundering; they embezzled $1.6 million from a dialysis clinic. The charges against Paul were reduced in exchange for his cooperation. His wife was convicted and sentenced to 25 years in prison. A photo of Paul is posted with this case summary. Since the embezzling incident he has been arrested several times for offenses including felony drug possession and probation violation.

    4). According to her family, Charlotte had been acting as if she felt troubled just before her disappearance. She asked her brother to take care of her children if anything happened to her. Her brother asked if Paul was abusing her and Charlotte said no. There is no known history of violence in the Pollis marriage.

    Investigating Agency
    Girard Police Department 330-545-0211


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    Bill Blaski

    I saw recent articles about Paul and allegedly being on methamphtines, I can’t help but wonder if he killed his wife and has gotten away with it for 30yrs.


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    I think he did it. Too many odd things here. Witnesses seeing him driving around without the kids, the bulging doors to the shed and the cleaning.


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    The statement made by Paul that”I love my wife and i would never do anything to harm her intentionally”. To me that is murder in the second degree. He probably did not mean to kill her, but he did, whether it was an accident, he did kill her.


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    Virginia Medley

    I actually don’t think he did it at all! That’s correct I don’t think he did anything to his wife! Yes I saw cockiness yes, but deceptive behavior no he wasn’t fidgeting looking down to the left blinking alot he showed appropriate reactions of indignation.For you people who don’t know what that means that’s the correct response when you are accused of doing something you didn’t. I looked it up and there are a lot of missing women in that area ,a lot of missing brunette women from that area.That went missing around the same time as this lady . I think the neighbor saw him loading his laundry in the car he admitted as much.He also admitted to going to a scrap yard which is probably why he had backed his car up to the porch scrap metal can be quite heavy.As for the shed the police searched the house I am almost positive that they searched the shed as well . I would absolutely love for the police to use luminol in the home and shed even now. I have do extensive research on famicide ( the murdering of family) and domestic violence homicides and it doesn’t fit as far as his cocky personality he would have bragged he would have given something away so wow now he does drugs well hell wouldn’t you do something if people thought you murdered your wife the mother of your children? Especially if you didn’t but oh well his life is ruined because of it anyway.Look at how Laci Peterson’s husband Scott acted and compare it to how Mr. Pollis acted. Look at how Chris Watts acted after murdering his wife and children giddy ,excited ,dare I say guilty.It doesn’t fit just because he’s an asshole doesn’t nessarily mean he killed his wife cut her up involved his elderly parents into a conspiracy to cover it. Hopefully people have gotten smarter since this show first aired but I have my doubts about that.As far as her family let’s see, umm she’s got the same name as her mother narcissistic much mom,the shed nonsense just that nonsense drama the door wasn’t closed correctly sorry but if it was my family member I would have busted the door down. Smoke and Mirrors really,all there is to it a tiny spot of blood in the trunk of a car from all appearances both parties had access to is not enough to convince me that a 250 lb woman was cut up and put into the trunk of the car and dumbed buried ect. Considering that the ground was frozen covered in snow yeah especially hard to dig a freaking grave in December in freaking Ohio.Thank God it’s innocent until proven guilty crap like this is why there have been so many innocent people convicted and even put to death over circumstantial evidence.


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    David Hageman

    Oh..sorry I mean paul.


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    David Hageman

    I can’t stand people who have to lie about everything and include other people in their lies. This jared puss can’t even be man enough to own up to what he did. His guilt will get him and whoever else he included. What a pathetic little excuse of a little boy, not worthy to be called an adult or man.


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    scumbag a pure scumbag


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      why doesn’t the police or the courts jail charolette polis’s scumbag of a husband (Paul) and have a jury trial..it appears the police did not do their job and tell me how they could be so inexperience….Paul’s father being a coroner certainly made it easy to get rid of a body, just saying…maybe cremated or scattered her body across the USA when he went out of town for 3 months…did they ever check where he went, stayed?? sloppy police work,,,where were the detectives? i’d give him a choice lie detector test or jail… I feel the parent were in on it and who cleanes the house the way they said. and why didn’t again the police or detectives use luminol to find the blood in the house and the spot they found in Paul’s car?? a lot of questions unanswered the police just seemed to hushed this up real fast….this sounds like a good case for someone that wants to catch a murderer or a great movie or book deal….. hope Karma gets him….


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    Google this guy, he’s a coke head and been arrested a few times now. He has the perfect answer for everything with a cold calculated face. I think he was away for 3 months making sure the body was disposed and hiding in case police came to arrest him. When they didn’t he came home. He said he left for mental anguish yet he’s cockier than sin so that’s a lie.


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    Writer on topic of Sociopaths

    I went to high school with this guy and he just wasn’t “right” back then; very cold, emotionless, hard, bully-ish. It’s usually the mothers that create sociopathic/narcissistic/psychopathic off-springs. Either the mother is a narc/socio/psycho or she abuses and/or neglects her children, or she does the opposite: spoils and entitles them; or she lacks boundaries with her children.
    Basically: Women create men that abuse women. Yep, great world that we live in.


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    Hot mess

    I wonder why investigators never go over these cases. I’ve learned its useless to shame family members. They either could care less, or they carry the weight of the mistakes they made. Women often think they are SPECIAL when it comes to these inept, horrible men. No one can tell them anything. Not trying to victim shame but that’s the crumbled cookie.


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    WTF was her family doing. You didn’t do everything in your power to open that shed. You came back the next day? No way. I’m sitting my ass out on the street watching the house if Im him. If she’s in there what’s he going to do, call the police on them. He got angry! So effing what.

    Of course he did. Their actions, or in this case inactions, helped him get away with murder.


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    Firs of all, I think he did kill her, then got help from his parents to clean up the crime scene and got help from his father to carry the body to the shed. Why else would he get angry when asked for the keys to the shed? But if he did kill her, what was his motive for doing so? Second, Paul and his mother seem to show absolutely no remorse or even any emotion of any kind really, and they appear to be lying a lot. It’s almost as if he just made everything up. But this case needs to be gone over again and forensics need to search everything again with the new tech that is available now.


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    Of course, he killed her and put her in that shed. Paul Pollis is a total sleaze. You should see his photos on FB; he’s quite the druggie and thug. It’s so horrible and unjust that so many women who are missing and presumed dead have been murdered by their husbands or boyfriends. Just read through the missing women listed in The Doe Network and The Charley Project websites – the majority of these poor women were murdered by the men in their lives – including Charlotte Nagi Pollis.


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      James Jackson

      I agree I have known him since High School him and his thug friends definitely hid/disposed of her body. There was a point in time when he and his friiends harnessed me and my family for over a year even drive by my house daily in his work truck jist to harass me , they always had a saying and it was punishment in necessary and all I did was refuse to deal dope with them.. so yea and I’m sure he did do it!


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        That Guy

        The guy sounds like a real steal and stand up person. /sarcasm
        Everything about what is available publicly seems to point to him.


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    I think the husband killed her. I mean why did he disappeared right after she was reported missing. What did the boxes had when a neighbor saw him putting them in the trunkand inside the car; maybe those were her remains. Who knows, maybe inside the shed was the things he used to killed her and had potential evidence. Blood maybe or her body. I don’t know they should also check the phone records of Charlotte’s mom to see the times she called.


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    They can go back even now and spray luminal and find blood in the house and the shed.
    I agree. The police did a horrible job. They even went and sprayed luminal in the Lizzie Borden house in the basement below where one of her parents were killed and the blood had run down from the top of the baseboard of the ceiling down the wall and glowed after 100 years. All of the scrubbing and bleaching Paul and his parents did could never erase every molecule of blood from Charlotte. I about burst into tears when Charlotte’s mother said that her granddaughter was terrified of black garbage bags.
    Should of had a child specialist interview the little girl. It was disturbing seeing how calm Paul was while he was explaining the errands with the kids. I believe he dismembered her and put her in he trash bags because of what the neighbor lady saw when she drove by. I think the kids were in the house when he loaded her up and he took them with him, disposed of the body and did errands to establish alibi’s. I hope the children grew up and had a normal childhood despite losing their mother.


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    Paul Anderson

    Did they check the shed?


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    val marshall

    Its a complete botch job by the police,nobody can clean a house that well that forensics cant find anything.Doesn’t say if the shed was ever investigated but if it was it was probably too late.He could easily have been made to take the polygraph test once he had finished his mysterious jaunt for 3 months! Never judge a book by its cover we are taught but sorry.. Paul and his hard faced mother have guilt oozing from them! I’m a bit behind the times with this story as just watched in UK 6/2016 so lets hope the murdering scum has since got his just desserts!


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    I believe he killed her and stuffed her body in the shed.then he asked his parents to help him clean the house of evidence.check the shed for dna or any other signs of evidence.then have him do a. Polygragh test. Check the backyard he may have buried her body there. Check this out her case needs to be solved.


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    Should have been solved

    Sounds to me like the police investigators messed up royally and did not perform a thorough investigation. The red spots they found in the trunk: if those were preserved, and with advances in science, a test today would reveal something. And did they check the shed? Thing don’t add up here. I know he killed her. His facial expressions say it all. And his mother? An atypical mother like some I have known – no conscience and her son inherited the “no conscience.”


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    Absentminded Professor

    Sorry dyslexia kicked in on the previous post got the year wrong.


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    Absentminded Professor

    Does her family have her DNA in codis? Possible match: http://doenetwork.org/cases/846ufde.html


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    Sun dog

    I bet you a million dollars that he had her in the shed! Why would he get mad? Makes no sense. Another person to get away with murder.


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    Tammy Thomas

    It sounds like she was really sick c a bacterial infection. She was seen in the emergency room, so why would they wait until the next day to get started on antibiotics. He said he didn’t leave until 11am with several errands to run. That would mean she wouldn’t have the medicine for a few, maybe several hours. I think she was already dead.


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    But what did the police find in the shed?


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    He can take the polygraph test again


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If you do not turn off your phone’s location services, you may send us your geographic location.  If your camera roll is set to share, you may make your camera roll available to us.  If you have signed up to receive push notifications, you will receive those from the Unsolved Application.



We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:

  • Share data with third parties to fulfill service requests and to perform business functions (e.g., CMP contracts with third parties to provide services on our behalf such as customer support and consulting services; 
  • Share data with third parties as required by law or to protect CMP in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on the CMP; (b) protect and defend CMP’s rights or property; or (c) protect the personal safety of CMP personnel or members of the public in appropriate circumstances.
  • Share data with third parties if CMP and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or if CMP undergoes some other change including a change to its corporate form or as part of a bankruptcy proceeding. 
  • Share data with third parties to offer you products and services that may be of interest to you professionally or personally (e.g., apps or software).  Users can request their information to be removed from such lists by contacting us.
  • Share data with third parties under other unanticipated situations, but only with your consent.
  • Share your email address, but only as permitted by the CMP Email Policy, as follows:

Your email address will be used only by the CMP, its entities and CMP vendors performing member services, or offering products on CMP’s behalf.  CMP does not sell or rent email addresses to anyone outside the CMP, nor does CMP share email addresses to unrelated third-parties, affiliates, or CMP members.  CMP also shares your email address with third parties to enable CMP to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.  Finally, CMP shares email addresses with third parties as necessary for CMP to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.



You can manage your profile and email preferences, including “opting out” of email by contacting us. If you prefer to receive hard copy mailings only from CMP, you can contact us and request to have your name and address removed from the list we provide to third parties.


For California residents, please consult the “California Privacy Rights” section for additional considerations. 


Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law.  You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.



In addition to the rights as explained in this Privacy Policy, under California law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year).


To obtain this information please write to us at:



4303 Verdugo Ave.

Burbank, CA  91505


 Attn: CMP -- California Privacy Law.


Please include your full name and address.



CMP complies with the Canada Anti-Spam Law which requires you to opt-in to receive unauthorized Commercial Electronic Messages (as defined under the Canada Anti-Spam Law).




CMP implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Except for membership directories, membership lists and registration lists, and the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.


Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, CMP cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. If you have questions about this Privacy Policy, please contact us.


Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data.  To help you protect your privacy, these Sites have tools to help you log in and log out.


We rely on you to update and correct your Personal Data.  If you are a user of our Sites, subscriber to [CMP product], purchaser of CMP products and services, you can review, update and correct your information directly on CMP’s website or by contacting us using the information in the “Contact Information” section below.


Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  This may include retaining your Personal Data indefinitely, even after you are no longer a CMP member, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements.  


Please note that you can request, at any time, that we delete your Personal Data.  All requests must be directed to the contact in the “Contact Information” section below.  We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other members, individuals, or third parties.  When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if CMP determines that it is not practical or possible to delete it.

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data.  By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below.  We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Cosgrove Meurer Productions, Inc. is the owner of this Website and retains all ownership rights to the information collected at this Website. Cosgrove Meurer Productions, Inc. reserves the right to change, modify, add, or remove provisions of this Privacy Statement. Any changes to this Privacy Statement will be posted here, and we encourage you to check back from time to time. In addition, Cosgrove Meurer Productions, Inc. will notify registered users of changes as they occur.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org. Your use of the site constitutes your agreement to accept cookies, beacons and third-party advertising. Cosgrove Meurer Productions, Inc. assumes no responsibility for third-party ads.

ARTICLE 1. Personalization
1.1 We may use the contact information you give us to better tailor your Website experience to your interests, and to send you information about Cosgrove Meurer Productions, Inc. and its services as well as promotional material on behalf of some of our partners. We may use other information that you provide to us to show you content in which you may be interested and to display the content according to your preferences. We will also share this information within Cosgrove Meurer Productions, Inc. in order to enhance your experience on this and other Cosgrove Meurer Productions, Inc. Websites.
1.2 In addition, we may share this information with advertisers or other third parties that are not part of the Cosgrove Meurer Productions, Inc. family on an aggregate or other basis that does not disclose your identity or contact information.

ARTICLE 2. Online Surveys/Contests
2.1 From time to time, we may conduct online surveys and contests. These may ask you for contact information (like name or email address) and demographic information (like zip code or age).
2.2 We may use this contact information from our surveys and contests to provide you with information about our company and promotional material on behalf of some of our partners, and to contact you when necessary.

ARTICLE 3. Shopping/Commercial Services
3.1 This Website may offer shopping services, which may be offered by us or by a firm that operates a store under contract with us. If our Website offers shopping or other commercial services, you will use a customer order form to request information, products, and services. The order form will ask you to give us contact information (like name or email address), financial information (like account or credit card numbers), and demographic information (like zip code or age).

3.2 We will use the financial information that you provide to bill you for products and services. By giving our Website your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company in order to confirm and fulfill your order.

3.3 We will use contact information from the order form to fulfill your orders. We may also use contact data to get in touch with you when necessary. We will not otherwise use or distribute your financial information without your prior approval.

ARTICLE 4. Public forums
4.1 This Website may make available chat rooms, blogs, forums, message boards, and news groups. Please remember that any information that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Information disclosed by you or by others enters the public domain and may be freely used by any other persons or entities using the site.

ARTICLE 5. Information Sharing With Third Parties
5.1 From time to time we may enter into a special relationship with another company that is not owned by Cosgrove Meurer Productions, Inc. to provide additional features at this Website. These special relationships may include “powered by” partners, business partners, sponsors, and co-branded sites (referred to here as “co-branded pages”). These might include, for example, pages that share our name and that of another entity. You should look for a specific privacy statement on any such co-branded page. Any personal information that you provide when signing up at one of those co-branded pages may be shared with our third party partner. You should also check our partner’s website for information regarding its privacy policies.

5.2 Also, the nature of some features of our Website may require that we share personal information about you with persons or companies outside of Cosgrove Meurer Productions, Inc. For example, this may occur at a feature that enables you, via our Website, to ask questions of persons or entities that are not part of Cosgrove Meurer Productions, Inc. By responding to those features of the site, whether by email or direct entry of information on our Website, you are consenting to our transferring that information to such persons or entities.

5.3 With respect to specific registration modules, like contests, we may disclose personal information collected, and we may post a conspicuous statement on the registration module to the effect that we will be disclosing the information collected with third parties.

5.4 Finally, we may share any of the information collected from you with these other non- Cosgrove Meurer Productions, Inc companies in an aggregate basis. The aggregated information is not linked to any information that can identify you.

ARTICLE 6. IP Address and Log Files
6.1 We may use your IP address to administer our Website, to help diagnose problems with our server, to analyze trends, to track users’ webpage movements, to help identify you and your shopping cart, and to gather broad demographic information for aggregate use.

ARTICLE 7. Cookies
7.1 This Website may use a standard technology called a “cookie” to collect information about how you use the Website. Cookies reside on your computer and help our Website to recognize your computer’s browser as a previous visitor. This information allows us to customize delivery of information. For example, our Website may use cookies to save and remember registration information or preferences that you may have set while browsing the Website, to keep track of your shopping cart, to ensure you don’t see the same ad content repeatedly, to deliver content specific to your interests, and to save your password so you do not have to re-enter it each time you visit our site. We use cookies only to gather information as indicated in this policy.

7.2 In addition, on occasion our site may also set a “session cookie” which helps us administer the Website. The session cookie expires when you close your browser and does not retain any information about you after it expires.

7.3 Finally, we may also use an ad network provider to help present advertisements on this and other Cosgrove Meurer Productions, Inc. websites. This ad network provider, like other advertising service vendors, uses cookies, web beacons, or similar technologies on the hard drive of your computer to serve you advertisements tailored to interests you have shown by browsing on this and other sites you have visited, and to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, the provider collects non-personal data such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. The use of cookies, web beacons, or similar technologies by these ad network providers is subject to their own privacy policies, not ours, and Cosgrove Meurer Productions, Inc. assumes no responsibility for the collection or use of such information.

ARTICLE 8. Banner Advertising
8.1 We have contracted with an ad-service to place banner advertising on our Website. All of the data provided and generated by the ad-server software remains in our possession. This feature of our Website may, on occasion, set “cookies” on your computer. Any information collected or stored by the ad-service or the cookies is treated in the same manner as other information described in this statement.

ARTICLE 9. Children’s Personal Information
9.1 Consistent with the Children’s Online Privacy Protection Act:

9.1.1 This site does NOT collect, use, or disclose personal information (including online contact information) of children under the age of thirteen (13).

9.1.2 In the event that a child under the age of 13 attempts to register on our site, we will NOT accept the registration and will delete information received from the child.

9.1.3 In the event that a child posts personal information in a public forum such as a chat room, we will attempt to delete that information once we become aware of it.

ARTICLE 10. Security of Your Personal Information
10.1 Cosgrove Meurer Productions, Inc. employs reasonable security measures consistent with standard industry practice, for information collected through this Website. We believe that we have adequate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of the information we collect on our Website. We also use internal protections to limit access to users’ personal information to only those employees who need the information to perform a specific job.

ARTICLE 11. Sale or Merger
11.1 If this Website is sold to, or merges with, another company not owned by Cosgrove Meurer Productions, Inc., you should expect that some or all of the information collected from this Website may be transferred to the buyer/surviving company. If so, CMP will seek to obligate the acquiring company to use any personal information transferred by this Website in a manner consistent with this statement, but cannot guarantee that it will be able to impose that requirement or that the acquiring company will comply.

ARTICLE 12. Legal Process
12.1 You should be aware that Cosgrove Meurer Productions, Inc. may be required to disclose your personal information to the government or third parties under certain circumstances, such as in court or regulatory proceedings.

ARTICLE 13.  Contacting the Website

13.1        If you have any questions about this Privacy Statement, the practices of this Website, or your dealings with this Website, please contact us at: unsolved@unsolved.com.

ARTICLE 14.  general information

14.1        Choice of Law:  This Agreement and the Additional Terms shall be governed by, construed and enforced in accordance with the laws of the State of California , as it is applied to agreements entered into and to be performed entirely within such state, without regard to conflict of law principles.

14.2        Choice of Forum:  You agree that any cause of action you or Cosgrove Meurer Productions, Inc. brings to enforce this Agreement and/or the Additional Terms, or in connection with any matters related to this Website and/or the Privacy Statement, shall be submitted to arbitration in the County of Los Angeles, State of California, United States of America in accordance with the commercial rules and regulations of the American Arbitration Association then in effect (as amended herein), provided that said arbitration shall be heard before a single arbitrator, who shall be a retired judge, selected pursuant to such rules and regulations, and shall be conducted on an expedited basis and in confidence. The arbitrator’s decision shall be controlled by the terms and conditions of this agreement and any other agreements I may enter into with you, and shall be final and binding, and shall provide for each party to bear its own costs of arbitration and attorneys’ fees.  Each party expressly waives any right to a jury.  Judgment upon the award of the arbitrator may be entered or enforced in any court of competent jurisdiction. 

14.4        If any provision of this Agreement, or the application thereof to any person or circumstances, is held invalid or for any reason unenforceable then such provision shall be deemed superseded by a valid, enforceable provision that matches, as closely as possible, the original provision, and the other provisions of this Agreement shall remain in full force and effect.  The failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.  Unless expressly provided otherwise, this Agreement is the entire agreement between you and Cosgrove Meurer Productions, Inc. with respect to the use of this Website and shall not be modified except in writing, signed by an authorized representative of Cosgrove Meurer Productions, Inc.

ARTICLE 15.  European Union and Other Foreign Nations

15.1        This Website is governed by and operated in accordance with the laws of United States of America and is intended for enjoyment of residents of the United States.  Cosgrove Meurer Productions, Inc. makes no representation that this Website is governed by or operated in accordance with the laws of other nations.  By using this Website and submitting any personal information, visitors from outside of the United States acknowledge this Website is subject to U.S. law, consent to the transfer of personal data to the U.S., and waive any claims that may arise under their own national laws.